What to do when an OE error occurs [Video]
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
MANUFACTURER'S WARRANTY SUMMARY
Period of Coverage
Labor : 24 months(consumer use)
Parts : 24 Months(consumer use)
Exception : 10 Years on Direct Drive Motor only (consumer use only)
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability. NOTE: If the appliance is being used in a commercial environment then the LG manufacturers warranty (parts & labour) will be limited to a period of 12 months.
View detailed Warranty Policy information in the Owner's Manual
To claim the warranty, you can submit online a request for service or you can call us on 0344 847 5454. Please have the serial number of your product and proof of purchase ready. We may need these to give you the most accurate information.