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Why isn't the BBC iPlayer application available on the LG Apps list?

  • Troubleshooting - Applications
  • App Store- App installation
  • Troubleshooting
  • Commercial Lite, Hotel TV, LED Signage, SuperSign TV, TV Accessories, TVs
  • Last Updated 20/05/2015

Why isn't the BBC iPlayer application available on the LG Apps list?

 

Checkpoint Check Point

 

  • If you cannot find the BBC Iplayer Application in the LG TV application list, please try installing the latest software for your TV and
    initialising the premium applications.
  • If you still fail to find the BBC iplayer APP then it is possible that your IP address is registered outside of the UK.
  • The BBC operate a Geo-IP technology system which recognises IP addresses provided by UK-based internet service providers (ISPs).

 

  • If BBC iPlayer doesn't recognise your address, you must contact your ISP as they alone can register your address.
    Sometimes your internet service provider (ISP) will allocate you a new IP address, or will carry out maintenance work that means you
    are given a new IP address. In some cases, this IP address will not yet be registered by your ISP as being in the United Kingdom, and
    as such BBC iPlayer will no longer recognise you as being in the UK, even if you are.

    This is something your ISP is best-placed to fix

 

For more information on the BBC iplayer please access the following BBC support site:

http://iplayerhelp.external.bbc.co.uk/

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