Troubleshooting for Sounds Problems on your LG webOS TV
First of all, perform a ► ► ► Sound ► Sound Test
for check any abnormalities in the TV.
The screen is fine, but it does not play any sound.
Try another programme.
► ► ► Sound ► Sound out
Check whether the Sound Out is set to Internal TV Speaker + Audio Out (Optical) or Internal TV Speaker.
► ► ► Channels/Programmes ► Multi Audio
Select MONO in Multi Audio if you are out of range or sound multiplex broadcasting is not stable.
► ► ► Sound ►Sound Effects ► Balance
Adjust the balance as necessary with the Navigation button in Balance.
If this happens on only some of the programmes,
it may be caused by the broadcasting company's transmission signal.
Please have your broadcasting services provider (wired/cable) diagnose the problem.
The volume of different broadcasting stations' transmission output may vary.
► ► ► Sound ► Volume Mode ► Auto Volume
Set Auto Volume to On.
(Programmes produced for export by broadcasting companies)
► ► ► Channels/Programmes ► Audio Language
Set your language preference in Audio Language.,
Use a normal music file (*.mp3, *.wav, *.ogg, *.wma).
● Information on customer service for product problems is available
in ► ► ► General ► About This TV on the TV.