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I dropped my phone in water. What should I do?

  • Others
  • Physical Damage
  • Troubleshooting
  • LG Mobile Phones, Mobile Phone Accessories, Smart Watches, Tablets
  • Last Updated 09/06/2016

I dropped my phone in water. What should I do?

 

 

how to fix Troubleshooting if your phone is dropped in clean water

 

            1. please dry your phone for a day in a well-ventilated place.

                Avoid direct sunlight.

            2. As water can remain inside after drying, please do not turn on the phone.

            3. Please note: even though the phone appears to function normally, it may corrode due to water. 
               We would recommend requesting technical assistance/requesting service.

 

 

how to fix Troubleshooting if your phone is dropped in another liquid

 

             1. Please remove the battery from your phone and clean in running water for 1-3 minutes to wash away dirt, salt etc                

             2. Please dry the phone for a day in a well-ventilated place.

                 Avoid direct sunlight.

             3. As water can remain inside after drying, please do not turn on the phone.

             Please note: even though the phone appears to function normally, it may corrode due to liquid.

               We would recommend requesting technical assistance/requesting service.

 

 

 Caution Caution

 

It's very likely your phone will require technical assistance after dropped in water/liquid.
As such, we would ask that you note the above troubleshooting is intended as advice to prevent further damage, prior to receiving technical assistance/repair. We would also recommend the following:

            1. Do not use a hair dryer to dry your phone to avoid further damage.

             2. Do not turn on the phone after drying to prevent a hardware damage or data loss.

     

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