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My robot vacuum can't find the Home Station and/or will not charge, why?

  • Others
  • Others
  • Troubleshooting
  • Vacuum Cleaners
  • Last Updated 20/08/2014

 

Checkpoints

 Remove obstacles near the home station and check if the power is on. 

 Clear any foreign materials on the charging terminals on the home

   station and the main unit and re-check if the product can find

   the home station.

 

 If the problem persists, contact the service center.

 

How to install the home station

 Remove objects within 1m to the right and left and 2m to the front.


※ Plug in the power cord when in use.
     The machine cannot return to the home station if the home station is

        not turned on.

How to charge manually
 When batteries are completely discharged, the robot vacuum may not charge automatically and so a manual charge is recommended: 
  ① Align the main unit and home station and
attach the robot vacuum 

        to the Home Station.
  ② Press the red reset button on the rear of the Home station for three

        seconds

 

 

 

 

 

 

 

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