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G6 Water resistance: Device detection and handling

  • Others
  • Others
  • Operation
  • LG Mobile Phones, Mobile Phone Accessories, Smart Watches, Tablets
  • Last Updated 22/05/2017

  Water resistance: Device detection and handling

While the LG G6 is water resistant, certain functions for the device may still be impacted when exposed to water

1.Charging

a)Your device will detect when moisture is in the USB port.  When detected your device will stop charging and you will see a notification prompt to remove and dry before use.  Make sure to dry the USB connector on the LG G6 and the USB Cable before attempting to charge again.


2.Touch Performance

a)If the display or your hands are wet you may notice reduced touch performance.  This is normal.  Dry the display and your hands to resolve.

3.Earpiece and Speakerphone

a)Water in the earpiece or speakerphone may reduce the audio quality of the device.  Once the water is removed the speaker should return to normal.

4.Microphone

a)Water in the microphone hole(s) may affect the ability of the other side to hear you or possibly the noise cancellation features of your device.  Once the water is removed the microphone should return to normal.

5.Earphone Jack

a)Water in the earphone jack may result in no or distorted audio or recognition issues (Earphone icon displayed without the earphone or Earphone icon not displayed with the earphone inserted).  Ensure water is removed from the headset jack and the headset connector.  Once the water is removed the headset operation should return to normal.

6.Fingerprint recognition

a)If the fingerprint sensor or your hands are wet you may notice reduce fingerprint recognition. Dry the sensor and your hands to resolve

While the LG G6 is water resistant, certain functions for the device may still be impacted when exposed to water


Caution when removing water

Do not insert metal objects into the USB connector or other hole as you may damage the components.
Recommend to use a microfiber type cloth to wick the water.  Cotton swab, facial tissue or toilet tissue may get stuck or leave residue behind.  Check the opening and remove any material before use.
Ensure both the device and connected accessory are completely dried before use.

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