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Product Support

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Check out the latest information related to this product.

  • TV & Home Entertainment
  • Blu-ray & DVD Players
  • BP125


Warranty Information Labour 12 Months / Parts 12 Months More
If you need Repair Service, submit an online service request. Request a Repair

Manuals & Documents

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

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  • Owner’s Manual

    The Owner’s Manual offers pertinent product information.

Software & Firmware


    Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.

    Firmware update for BP125/BP230/BP325 (Ver: H12SON0420/Date:2014.08.14) Reference

    Firmware update for BP125/BP230/BP325

    1. Update to newest firmware

    2. Firmware Version : H12SON0420

    3. The way to update Loader Firmware with USB
    1) Copy 'H12SON.ROM' File to USB.
    2) Power on the set and connect USB in the Home menu status and then you can see the update process.
    3) Press play button. ( Do not unplug USB until update is finished.)
    4) If update is finished, the power will turn off automatically and restart.
    5) Unplug the USB. 

    Firmware update for BP125 (Ver:BD7.878.00/ Date:2014.05.30) Reference

    Firmware update for BP125

    1. Update to newest firmware

    2. Firmware Version : BD7.878.00

    3. Upgrade instruction is refer to the "BP125 Upgrade Instruction.pdf" file

Help Library

    • Operation
    • Blu-ray & DVD Players
    Can I delete titles from DVD ReWriteable discs and reuse the space?
    • Operation
    • Blu-ray & DVD Players
    When I set multiple timer records, only the first one seems to work. What could be the problem?
    • Troubleshooting
    • Blu-ray & DVD Players
    My Remote Control does not seem to be working. What can I do?
    • Troubleshooting
    • Blu-ray & DVD Players, Home Cinema Systems, Speakers & Sound Systems
    How can I set the firewall of Windows 8 to use the speaker?
    • Operation
    • Blu-ray & DVD Players
    Can I copy music CDs to the hard disk? The option of editing or dubbing music CDs does not appear.