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Product Support

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Check out the latest information related to this product.

  • TV & Home Entertainment
  • Blu-ray & DVD Players
  • BP325


Warranty Information Labour 12 Months / Parts 12 Months More
If you need Repair Service, submit an online service request. Request a Repair

Manuals & Documents

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

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  • Owner’s Manual

    The Owner’s Manual offers pertinent product information.

    This manual is a document that describe the usage for the product.

Software & Firmware


    Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.

    Firmware update for BP125/BP230/BP325 (Ver: H12SON0420/Date:2014.08.14) Reference

    Firmware update for BP125/BP230/BP325

    1. Update to newest firmware

    2. Firmware Version : H12SON0420

    3. The way to update Loader Firmware with USB
    1) Copy 'H12SON.ROM' File to USB.
    2) Power on the set and connect USB in the Home menu status and then you can see the update process.
    3) Press play button. ( Do not unplug USB until update is finished.)
    4) If update is finished, the power will turn off automatically and restart.
    5) Unplug the USB. 

    Firmware update for BP325 (Ver:BD7.783.00/Date:2012.12.24) Reference

    Firmware update for BP325

    1. Improvement
    1) Implement Version display Error
    → When we display Version name in Setup, it displays

    2. Firmware Version : BD7.783.00

    3. Upgrade instruction is refer to the "BP325 Upgrade Instruction.pdf" file 

    Firmware update for BP325 (Ver:BD7.782.00/Date:2012.12.05) Reference

    Firmware update for BP325

    1. Improvement
    1) Implement Brave / Total Recall BD disc Power off issue
    → When we play BD disc, It does Power off.
    2) Implement Special MKV file playback.
    → When we play 8 speed scan with this file, it goes to Stop.
    3) Implement Special BD disc menu display
    → When we insert this special BD disc, menu is not displayed

    2. Firmware Version : BD7.782.00

    3. Upgrade instruction is refer to the "BP325 Upgrade Instruction.pdf" file 

Help Library

    • Troubleshooting
    • Blu-ray & DVD Players
    My Remote Control does not seem to be working. What can I do?
    • Operation
    • Blu-ray & DVD Players
    Is it possible to copy the files from HDD to DVD at a higher speed?
    • Operation
    • Blu-ray & DVD Players
    How do I copy from the HDD to DVD?
    • Troubleshooting
    • Blu-ray & DVD Players
    Quick things to check when Simple Link doesn't seem to work
    • Operation
    • Blu-ray & DVD Players
    Is it possible for me to set time recordings on the hard drive while watching a DVD?