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Product Support

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Check out the latest information related to this product.

  • TV & Home Entertainment
  • Blu-ray & DVD Players
  • DVX640


Warranty Information Labour 12 Months / Parts 12 Months More
If you need Repair Service, submit an online service request. Request a Repair

Manuals & Documents

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

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  • Owner’s Manual

    The Owner’s Manual offers pertinent product information.

Software & Firmware


    Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.

    Firmware update for DVX640(Ver: 2.027/ Date:2011.07.05) Reference

    Firmware update for DVX640

    1.Upgrade to newest program

    2. Version : 2.027

    3. How to upgrade firmware 
       1) Rename new F/W same as Model name of System information which set displays. 
          Delete Version "_Vxx" of new F/W.
          Ex.) LG_DV_LV90......HB_V1.5A.ROM→LG_DV_LV90.......HB.ROM
       2) Insert the burned disc into the Set, after loading disc and when tray is open, take off the disc and
          press PLAY KEY, then, It’s upgrading by itself.
          When upgrading is finished, the Set turn off and on by itself.
       3) Disc upgrade is over. 

Help Library

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    Things to check when video stops playing (USB and/or Discs)
    • Operation
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    Can I delete titles from DVD ReWriteable discs and reuse the space?
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    Can I adjust the subtitle font size on my DVD and/or Blu-Ray Player?
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    'LOCK, SAFE' appears on the display window
    • Operation
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    When I set multiple timer records, only the first one seems to work. What could be the problem?