Skip to Contents

Product Support

Receive help on your LG product

Check out the latest information related to this product.

  • TV & Home Entertainment
  • Blu-ray & DVD Players
  • RHT499H


Warranty Information Labour 12 Months / Parts 12 Months More
If you need Repair Service, submit an online service request. Request a Repair

Manuals & Documents

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

If you don’t have the viewer program, click the link to download it.
  • Owner’s Manual

    The Owner’s Manual offers pertinent product information.

Software & Firmware


    Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.

    Firmware update for RHT497/RHT498/RHT599 (Ver:120326M/Date:2012.04.02) Reference

    Firmware update for RHT497/RHT498/RHT599

    1.Upgrade to newest program

    2. Version : 120326M

    3. How to upgrade firmware 
       1) Make directory and file like this. 
            Insert "LG_RH3T_UPDATE_MHEG.ROM" into root folder. And make update CD.
       2) If you insert Disc, displayed DISC upgrade Screen.
       3) Press "PLAY" KEY.


Help Library

    • Troubleshooting
    • Blu-ray & DVD Players
    Things to check when video stops playing (USB and/or Discs)
    • Operation
    • Blu-ray & DVD Players
    Can I delete titles from DVD ReWriteable discs and reuse the space?
    • Operation
    • Blu-ray & DVD Players
    Can I adjust the subtitle font size on my DVD and/or Blu-Ray Player?
    • Operation
    • Blu-ray & DVD Players
    'LOCK, SAFE' appears on the display window
    • Operation
    • Blu-ray & DVD Players
    When I set multiple timer records, only the first one seems to work. What could be the problem?