Terrible faulty product and service from LG
We bought this product with the matching washing machine as we had a baby due but have had nothing but problems! It was delivered without the door seal so it immediately did not work correctly. We had to wait for that. Then they realised that the control board was also faulty, so we had to again wait until that part came in and they could fix that. We still several months later have a problem with it over heating but because it shuts down and eventually comes back on LG refuse to fix it because it is not permanently off! In my naivety I honestly thought that once a company realised that a product was faulty then they would change it but apparently not. I would definitely not recommend this product and definitely not LG absolutely appalling customer service. We are a family of 4 and a tumble dryer is essential to us, especially living in the north east and this has been one big expensive waste of time and money.
03 October 2013
This Dryer has lots of great features
This good looking dryer is very easy to operate and is full of drying features catering for different fabrics and drying levels. It even comes with a drying rack which is very useful for clothes that are best dried flat or shoes. I can save my favourite setting to be used at the press of a single 'Favourite' button. For those who have economy 7 electricity, they can save cost in using the Time Delay setting to dry their clothes at cheaper electricity rate time.
The 9 kg load is very useful and saves me time in drying rather than splitting into multiloads with a lower capacity dryer. Clothes always come out at the dry level that I want and hardly creased.
Overall, I am very happy with the dryer. The dryer is not cheap but worth the price with the quality of made and the rich functions.
The only complaint I have is that the dryer does not come with a stacking kit for which I have to buy separately at a costly price just for 4 pieces of metal which also comes with a redundant condensing drain hose and hose holder which is already included with the dryer. I wish LG will either include the stacking kit with the dryer or allow us to just buy the stacking kit without the condensing drain hose and hose holder.
17 December 2012
We got this to replace our previous LG drier that gave up the ghost after years of good service
This Machine is quieter and takes a large load
Very pleased with is ease of use
15 December 2012
A great dryer, quiet and easy to use. Especially like the fact I can put the water pipe straight into the drain instead of collecting in the condenser tank.
15 December 2012