Rated 4.2 out of 5 by 25
Rated 2 out of 5 by Chewbunny Good machine when working. Awful aftersales!
Bought this 4 years ago and has been a good machine. Would agree that on heavy loads the wash is not great so tend to 3/4 fill the machine. When I bought it there was a 10 year warranty on the machine for motor. So now the motor is playing up and as the machine is outside of its warrant of 2 years the service from LG is one of apathy and disinterest. The 3rd party I have to deal with only services the NE so subcontracts to my area - midlands. Looks like 2 weeks to just get an engineer to attend! Reconsidering if I purchase from LG ever again!
10 January 2015
Rated 1 out of 5 by madly DON'T BUY ONE!!
This is a very expensive machine and i have had nothing but problems since day one with it! It ALWAYS stops at 11 minutes before the end of the wash saying inbalance - and that would be with just a towel and a couple of other little things. I have been on to LG for years about it and still they say oh well we tried replacing a board. Now it is out of warranty they don't want to know!
DO NOT BUY THIS MACHINE! especially if you don't want to have terrible after service.
Never again will i buy from LG
05 April 2014
Rated 5 out of 5 by Magi66 FANTASTIC
I bought this machine nearly 2 years ago when it first came out, the cost is worth every penny. The drum is massive and can accommodate a duvet, it is quiet and has loads of different programmes including a 30 minute quick wash. An absolutely lovely machine. Highly recommend
10 December 2013
Rated 1 out of 5 by N1cola Noisy
I bought a washing machine with lots of wash cycles and I still only use 2 of them.. Although its got a big drum the washing doesn't smell right if you fill it so I half fill it and not benefiting from the larger drum.
After care is awful, my machine makes an awful banging noise and the engineer advises me its normal and the call centre staff were disinterested.
I would recommend not buying this machine or an lg product..
19 July 2013