Hot Spots, Be Gone

12,000 BTU Portable Air Conditioner with remote

LP1213GXR

  • Dehumidification Function
  • Oscillating Air Vent
  • Programmable 24-Hour On-Off Timer
  • Remote Control
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64 Questions & 84 Answers

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3 answers

The Remote

Even with pointing the remote (with new batteries) directly at my brand new a/c unit (about 4 feet away), it doesn't always respond. It only beeps sometimes; I usually have to go over to the unit and manually change the fan speed and temperature and it takes several attempts to stop the auto swing at the angle I want.
Category: I own this product
Interested in: Troubleshooting
 
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1 year, 1 month ago
User Name:
ChristyInOregon
Pleasant Hill, OR 97455, USA
 
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Answer: 
It does appear to be a design flaw. The "Auto Swing," which can only be controlled by the remote, blocks the signal unless it's below the remote's line of site on the a/c unit, where the temp is displayed.

While the remote issue is a little annoying, I have never had such an efficient & quick to respond a/c unit! Apparently we had our first warm day in a while; I was wearing a couple layers and even my dog was wearing her sweater. It wasn't until we went out for a walk that I realized how hot it was!

No more being kept awake, losing sleep, or waking up too early because I'm hot!

apartment living, renter, studio, wall of windows, morning sun, quick response, rapid cooling, consistent temperature 24hrs a day, white noise, easy set up, wheels on base, easy to use, energy efficient
Gender: female
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1 year, 1 month ago
User Name:
ChristyInOregon
Pleasant Hill, OR 97455, USA
 
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Answer: 
I, too, have issues with the remote. It seems to me to be a design flaw. Always use the unit with the remote--don't change the settings independently, and you will have less issues. The remote will always need a direct line-of-sight to the unit to work, however.
Gender: male
1 year, 1 month ago
User Name:
Anonymous
Houston, TX, USA
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Answer: 
We regret the inconvenience you have experienced with this air conditioner. If the remote is not operating, then there may be a problem with the IR receiver. The unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
1 year, 1 month ago
User Name:
NeilE
 
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How often does the tank fill with water? Are there units that never need to be emptied?
Category: I do not own this product
Interested in: Feature comparison
1 year, 2 months ago
User Name:
Desiree
San Diego, CA
 
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Answer: 
For me, never, unless I use the unit on "dry" setting.
Gender: male
1 year, 1 month ago
User Name:
Anonymous
Houston, TX, USA
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Answer: 
I only need to empty the tank if I run the unit on the "dry" setting. I have never had to empty it otherwise.
Gender: male
1 year, 1 month ago
User Name:
Anonymous
Houston, TX, USA
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Answer: 
It depends on the humidity levels in your area. For more details please visit the LG LiveChat Team at www.lg.com/us/support/message-customer-support for assistance.
1 year, 2 months ago
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Nadine
 
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Category: I own this product
 
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1 year, 2 months ago
User Name:
Marcia104
 
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Answer: 
cookie sheet with a very absorptive towel in it will work...you could use an electric pump, I suppose. It is seldom a problem for me. If I need to run the unit on "dry," then when the tank indicator comes on, I just set a towel behind the machine and open the drain.
Gender: male
1 year, 1 month ago
User Name:
Anonymous
Houston, TX, USA
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Answer: 
We appreciate your interest in this air conditioner. LG does not have a specific container recommended for such operations.
1 year, 2 months ago
User Name:
NeilE
 
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2 answers

How to empty dehumidifier

How do I empty the dehumidifier function of this device?
Category: I own this product
Interested in: How To use
1 year, 3 months ago
User Name:
Anonymous
Alcoa, TN, USA
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Answer: 
drain plug at the center bottom on the backside.
Gender: male
1 year, 1 month ago
User Name:
Anonymous
Houston, TX, USA
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Answer: 
We appreciate your interest in this Portable Air Conditioner. This device should have a drain cap on the back of the cabinet, at the bottom of the unit. Place a pan or other container under this drain port to catch the moisture as it is released from the unit. Once empty, simply replace the cap and place the product back into operation.
1 year, 3 months ago
User Name:
NeilE
 
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My customer needs to buy one of these, what distibutors/retailers can I order this from?
Category: I do not own this product
1 year, 3 months ago
User Name:
kmac
tucson
 
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Answer: 
Google it...Home Depot does carry it...
Gender: male
1 year, 1 month ago
User Name:
Anonymous
Houston, TX, USA
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Answer: 
As much as I am glad to help, there is some information I should let you know so you could understand a bit more how LG products are sold. Since we do not sell the products directly, I do not have information to fully help out locate products I am afraid. LG only manufactures the units and offers support for the products. Our products and accessories for the products are only sold through certified dealers such as Best Buy, Radio Shack, Sears, Home Depot, Sixth Avenue, etc...
I would also like to let you know that LG Electronics does not actually sell directly to any of these retailers. Retailers purchase our products from various distributors; LG has no control over retailer’s inventory. If the dealer does not have the unit available for shipping at this time, I unfortunately do not have a way of finding out when it may be delivered since the dealers order their units through their regional sales representatives which would be a contact of their own, not from LG unfortunately.
1 year, 3 months ago
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Nadine
 
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You want a little power with your air conditioner? Done. How about one that’s portable and doesn’t need any tricky installation? Done and done. This beauty has 11,000 BTUS—enough to cool a 400 square foot room, and is even equipped with an oscillating air vent. Say goodbye to hot spots.

Design, features and specifications subject to change without notice. Screen images simulated and/or dramatized. Some features in videos may not be available on all models. Please refer to the TECHNICAL SPECIFICATIONS tab for a complete list of features by model.
Design, features and specifications subject to change without notice.

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