To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE9 or greater).

The LG.com website utilizes responsive design to provide convenient experience that conforms to your devices screen size. In order to get the best possible experience our LG.COM website please follow below instructions.

If you’re using Internet Explorer 8 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE9 or greater).

If you’re using Internet Explorer 9 and higher, turn off your Internet Explorer browser’s “Compatibility View settings” by following steps below:

  • Right click at the top of your browser and make sure the “Menu Bar” option is selected
  • Select “Tools” from the menu bar and then select “Compatibility View settings”
  • In the pop-up menu uncheck all three boxes and click “Close”
  • Your browser window will automatically refresh and you’ll be ready to go
Skip to Contents Skip to Accessibility Help

12,000 BTU Portable Air Conditioner

  • LP1215GXR

Key Features

  • 12,000 BTU
  • Dehumidification (Pts/Hr) 1.2
  • Dehumidification Function
  • Oscillating Air Vent
PERFORMANCE
BTU Performance 12,000
Dehumid. (Pts/Hr) 1.2
Dry Air Flow (CFM) 255
dBA Level (Indoor / Outdoor) 56
Est. Cooling Area (Sq. Ft.) 400
DIMENSIONS
Product (WxHxD) 14.33" x 32.76" x 15.59"
Shipping (WxHxD) 19.37" x 34.65" x 18.43"
Net Weight (lbs.) 61.7
Shipping Weight (lbs.) 72.7
Stuffing Quantity (20ft/40ft/40ft High) 116/240/358
FEATURES
Display Panel LED
Thermostat Control Yes
Auto Restart Yes
Energy Saver Function Yes
Fan Speed: Cooling 3
Fan Only Speed 3
Auto Swing Yes
Compressor Rotary
Type Air Discharge Front
Outdoor Vent / Exhaust Yes
Control Button Type Standard
Auto Door Open/Close System Yes
Indoor / Outdoor Fan Type Blower
Water Full Indicator Yes
MATERIALS/FINISHES
Available Colors Grey
Easy-Roll Casters Yes
Air Filter Washable
Window Installation Kit Yes
ELECTRICAL RATINGS
Voltage / 60 Hz 115
Watts 1,270
Rated Amps 11.2
WARRANTY
Limited Warranty 1 Year Parts and Labor
UPC 048231376570

What People Are Saying

Rated 1 out of 5 by from Looks Nice! I purchased this air conditioner May 18th, 2017. It was delivered on May 20th, 2017. I went on vacation so was unable to set it up until June 12th when I came home. It didn't work!!! I called LG immediately and they said they couldn't send a tech out until today, June 15th. LG told us that if the tech could not fix it, it would be another three days to write up a report and make a decision whether it is to be replaced which could take another week or so. I am not happy with LG, nor the A/C unit I purchased. The tech is due out today.....I am holding my breath! The temps in my bedroom reached 97 degrees. Not Happy At All!
Date published: 2017-06-15
Rated 1 out of 5 by from Great at first! We purchased this a week ago today to cool our one bedroom apartment. The unit was cooling the living room and bedroom great...we were freezing. But now it is not even cooling the bedroom sufficiently. I spoke with LG and was told to unplug unit and restart. We have already done all those things. I will be returning to the store.
Date published: 2017-06-14
Rated 5 out of 5 by from Great features Looks like it will be easy to use. Haven't connected the air conditioner as yes.
Date published: 2017-06-14
Rated 5 out of 5 by from Great unit, runs quiet Bought thsi unit last summer and it run cool ans quiet in my family room. It is about the same noise level as my fridge running! Seriously! I was shocked on how quiet it is. Top quality also. On my second using it.
Date published: 2017-06-14
Rated 5 out of 5 by from great product so far I have had no problems with it ,cools fast. however it is a little bit louder than my old window unit (but I guess its from the vent hose exhausting maybe) so it took some getting used to trying to sleep, other than that I love it!
Date published: 2017-06-13
Rated 1 out of 5 by from Power saving mode frequently clicks on and off In Power saving mode the fan continuously clicks on and off which is very annoying if using in a bedroom. The fan clicked on or off 17 times in a half hour. I took it in for repair and was told that LG technical support said that is the way it is supposed to work. Apparently the machine turns the fan on for about 30 seconds to check the air temperature and then either shuts down or turns on the compressor. The result is the machine turns on and off every 30 seconds to every couple of minutes all night long even if the room is cool. I would not recommend this product.
Date published: 2017-06-12
Rated 5 out of 5 by from Works Great So Far This unit is powerful and great so far. It is very powerful and reliable.
Date published: 2017-06-12
Rated 1 out of 5 by from this requires a drain hose, can not use with out Bad selling feature, never mentioned on packaging can be used in a living area. needs to be in an area for a drain ablitity.. It has flooded many rooms and is not worth the money!
Date published: 2017-06-08
  • y_2017, m_6, d_21, h_15
  • bvseo_bulk, prod_bvrr, vn_bulk_1.0.0-hotfix-1
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_77
  • loc_en_US, sid_MD05186728, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_lg
  • bvseo_sdk, java_sdk, bvseo-2.3.0.0
  • CLOUD, getReviews, 4ms
  • REVIEWS, PRODUCT

We're here to support you with our product.

View LP1215GXR Product Support

Contact us for any support inquiries.

ASK & ANSWER

Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

Reading f3 code what does that mean

Asked by: james19
We appreciate your interest in this air conditioner. According to page 9 of the owner’s manual, the F3 code simply denotes the HIGH FAN SPEED: Low – F1; Medium – F2; High – F3.
Answered by: NeilE
Date published: 2017-06-15

I have this in a 8x16 enclosed trailer, vented out the bottom and the compressor turns on and off every 5 minutes. We aren't sure why. The first few days it cooled excellent but since then it hasn't cooled well because the compressor keeps kicking off. 

Asked by: DanaK
We regret the inconvenience you have experienced with this portable air conditioner. It is not uncommon for the compressor to cycle on and off, such as this, if the air temperature has been attained. If this is not the case, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Answered by: NeilE
Date published: 2017-06-19

My window length is 69" (exceeding the 50" panel limit). Are there additional extenders I can purchase?

Asked by: Bob124
Parts and accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/content/en-US/forms/lg_parts. The part number for this item is: COV30314909.
Answered by: NeilE
Date published: 2017-06-07

My family and I have had this exact model for over a year now. It has collected water at the bottom of the device and has pooled around it on our floor numerous times with no FL indicator. Help

Asked by: AustinBankhead
We regret the trouble you have experienced with this portable air conditioner. If the cabinet is leaking, then the machine may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Answered by: NeilE
Date published: 2017-05-31

What size is the exhaust flex hose and the adapter ? 

Asked by: Blackjack
The flexible exhaust vent hose for the LG 12,000 BTU Portable Air Conditioner, Model # LP1215GXR is 5 feet when fully extended and has a diameter of 5 inches. The diffuser at the end on the hose that attaches to the window vent panel so you can vent to the outside is oval shaped and has a slightly wider diameter of about 6 inches...^IFV
Answered by: LGJoel
Date published: 2017-05-30

How wide are the exhaust extensions in the window? Will it fit a 40" window? 

Asked by: Matt111
The Window Installation Kit that is supplied with the LG 12,000 BTU Portable Air Conditioner, Model # LP1215GXR is composed of an 18" Window Vent Panel, a 9" Extension panel and 2 x 17" Extension panels that can be used in specific combinations to fit in most vertical-sliding windows from 18" to 50" wide or casement-style windows from 18" to 50" high...^IFV
Answered by: LGJoel
Date published: 2017-05-30

It sounds like water is dripping inside machine and a small amount of water has collected at very bottom ( less than an inch) when we remove the back piece. We never use the "Dry" mode but we do not know if there is a leak of this is normal condensation.

Asked by: Maddie315
We regret the trouble you have experienced with this portable air conditioner. It is normal for the machine to collect some moisture, and to evaporate it again as part of the cooling process. If this does not appear to be the case, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Answered by: NeilE
Date published: 2017-05-25

Where can I get an attachment that can let the water pour out as it builds up? Like a hose..

Asked by: Masiel
We appreciate your interest in this portable air conditioner. Attempting to connect a permanent drain hose will negatively affect the operational efficiency of this machine. A 1/2" inside-diameter drain hose should only be used when using the DRY MODE. This information can be found on page 23 of the owner’s manual.
Answered by: NeilE
Date published: 2017-05-23
  • y_2017, m_6, d_21, h_7CST
  • bvseo_bulk, prod_bvqa, vn_bulk_1.0.0-hotfix-1
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_133
  • loc_en_US, sid_MD05186728, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_lg
  • bvseo_sdk, java_sdk, bvseo-2.3.0.0
  • CLOUD, getContent, 4ms
  • QUESTIONS, PRODUCT