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LG TONE ULTRA™ Premium Wireless Stereo Headset

  • HBS-820 Black

Key Features

  • JBL® Signature Sound
  • Retractable Earbuds
  • Dual MEMS Microphones
  • Quad-Layer Speaker Technology™*
  • Around-The-Neck Wearing Style
  • Qualcomm® aptX™ Compatible**


As a premium Bluetooth® wireless stereo headset, the LG TONE ULTRA™ featuring JBL® Signature Sound, allows for seamless control of your audio experience with retractable earbuds, Quad-Layer Speaker Technology™, and Dual MEMS Microphones for crystal clear voice clarity.

Technical Specifications
Bluetooth Specification Version 4.1
Supported Bluetooth Profiles Advanced Audio Distribution (A2DP), Audio/Video Remote Control Profile (AVRCP), Hands-Free (HFP), Headset (HSP)
Talk Time Up to 14.5 hours
Music Play Time Up to 13 hours
Standby Time Up to 30 days
Charging Time Less than 2 hours
Operating Range 33 ft.
Dimensions 6.0" (W) x 6.6" (H) x 0.6" (D)
Weight 1.6 oz.
Call & Play/Pause Buttons Inline on side of headset
Sound Profile JBL® Signature Sound
Available Colors Black & Navy
Additional Features Jog Switches, VoLTE Support (HD Voice), Tone & Talk™, SMS/MMS reader with voice, speed dial & current time alert**, Qualcomm® aptX™ Compatible, Multi-Connection: Pair up to 2 devices, Auto-Reconnect, Passive Noise Cancellation
In the Box
Bluetooth Headset LG TONE ULTRA™ Bluetooth Stereo Wireless Headset (HBS-820)
USB Charging Micro USB Charging Cable (AC Adapter Head Not Included)
Ear Gels Extra Ear Gels (One Set - Small)***
Product Documents Includes: User Manual & Warranty Card
* Fuller bass, clearer voice, and less distortion on high frequencies.
** SMS Reading on Android™ devices may require free download ‘LG Tone & Talk’ app on Google Play™ store for SMS reading with voice. Google Play is a trademark of Google Inc. aptX compatibility required on source device
*** Select the correct size for optimal fit, and better noise reduction and bass performance.
**** Qualcomm® aptX™ compatibility required on source device.

What People Are Saying

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We're here to support you with our product.

View HBS-820 Black Product Support

Contact us for any support inquiries.


Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

Looking for HBS 820s tone ultra+  can't seem to find one online. Has an external speaker. 

Asked by: Fire002
Your interest in the LG TONE ULTRA™ Premium Wireless Stereo Headset, Model # HBS-820. On its product information page, there are two options for ordering this device online. The "Add to Cart" button allows you to order from our site. The other option is the "Where to Buy" button that allows you to input your zip code into the appropriate field on the page that opens up when you click on the button. It will list retailers and online sites where you can find the headset...^IFV
Answered by: LGJoel
Date published: 2017-05-15

What updates have been made from the 810 to 820?

Asked by: Hocador
The design is the difference between the LG TONE ULTRA™ Premium Wireless Stereo Headset, Model # HBS-820 and the HBS-810...^IFV
Answered by: LGJoel
Date published: 2017-05-06

How to pair Bluetooth with device

Asked by: Shane197400
Put in your earbuds to easily pair and connect by following the voice prompts. If you hear that the battery is insufficient, recharge the battery before proceeding with pairing. If pairing is not completed within 3 minutes, the power will automatically deactivate. If this happens, slide the Power switch from the OFF to the ON position to reactivate it. Slide the Power switch toward the ON position to turn on the power. The blue Indicator light turns on, and the HBS-820 enters Search mode. From the mobile phone or device list, select LG HBS820 to connect. A voice message will indicate that the connection is completed. Use the same process to pair the HBS-820 with other devices.
Answered by: NeilE
Date published: 2017-04-04

I need my platinum to be repaired I can only here one one side

Asked by: Jackueline Bland
We regret the inconvenience you have experienced with this Bluetooth Headset. If the volume on the headset has been raised, as has the volume of the phone, and the sound still cannot be heard or is unbalanced, then the unit may require service. Please contact our Wireless Customer Interactive Center at 800-793-8896 to make proper service arrangements.
Answered by: NeilE
Date published: 2017-03-13

Can you leave both ear bobs in when talking on cell phone 

Asked by: Jl077d

Where is the microphone located on the LG Ultra

Asked by: Chakra Mike 61

What's the ip rating of these?

Asked by: Kicker

How water/sweat proof will it be? I had one of the early models and went thru 3 that failed due to moisture/sweat

Asked by: THEREV
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