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LG TONE ULTRA® Premium Bluetooth® Wireless Stereo Headset

Key Features

  • JBL® Signature Sound
  • Retractable Earbuds
  • Dual MEMS Microphones
  • Quad-Layer Speaker Technology™*
  • Around-The-Neck Wearing Style
  • Qualcomm® aptX™ Compatible**

available colors:



As a premium Bluetooth® wireless stereo headset, the LG TONE ULTRA® featuring JBL® Signature Sound, allows for seamless control of your audio experience with retractable earbuds, Quad-Layer Speaker Technology™, and Dual MEMS Microphones for crystal clear voice clarity.

Technical Specifications
In the Box

What People Are Saying

Rated 4 out of 5 by from Great device. Great device for work out and work. The only complaint is when making a phone call some times they can’t hear me clear.
Date published: 2018-05-10
Rated 5 out of 5 by from So far so good Read mixed reviewd on this model before purchasing but have no complaints. Sound and battery are great.
Date published: 2018-05-07
Rated 5 out of 5 by from Excellent headset This is my third pair of LG headphones (1 for wife, 2 me). My first two are HSB-810. I damaged the right ear bud so it would not play. I've had this set for 3-4 weeks and they are great. I listen to music and audio books. Great for making phone call too. Battery lasts all day playing music and books. Highly recommend.
Date published: 2018-05-06
Rated 3 out of 5 by from Dissapointed Volume super low during phone calls. Great for listening to music but horrible during telephone conversations which is the primary use. I use this device every day all day. Great battery life.
Date published: 2018-05-06
Rated 5 out of 5 by from The best headset has everything I wanted & plus more..
Date published: 2018-05-06
Rated 4 out of 5 by from Full-bodied sound at an accessible price Equalizer, retractable earbuds, 13 hours of music listening time, jog dial controls, four-layered diapharagm per earbud, and Dual MEMS microphones. It would be nice if I was able to increase as much bass as I can, but with a four-layer diapharagm embedded with JBL Signature Audio, why do you need adjustable bass? The product sounds good even without adjustable bass. The retractable earbuds needs to be handled gently, and even without a retract button, it has convenient wire management. The size of the buds makes it fairly pleasant for other ears, but with no large ear gel, anyone with very wide ear canals could be at a loss. Despite the shortcomings, this is the LG Tone to get right now.
Date published: 2018-04-26
Rated 5 out of 5 by from Amazing Product I’ve owned several hands free & Bluetooth headset; none compares to this one. Long battery life is incredible. The clarity of sound is second to none. I will recommend this headset for anyone looking for a great product at a great price.
Date published: 2018-04-26
Rated 1 out of 5 by from Headset review I don't like it. I may take it back. I can not get the volume loud enough when I am in a noisy area. In other words, I can not hear on them half the time.
Date published: 2018-04-14
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Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

Hi, Is there any specific AC/DC adapter with spec voltage and ampere for charging this or I can connect the charge cable in my laptop? thanks

Asked by: htchossein
The Rated Input Voltage for this headset is DC 4.75 V ~ 5.3 V, 400 mA. ^CP
Answered by: ChrisPSM
Date published: 2018-05-12

Is there a official app for my LG tone ultra?

Asked by: Thomasl85
The Tone & Talk™ application is a great feature for our headsets. ^CP
Answered by: ChrisPSM
Date published: 2018-05-03

Can I add this to my Bill?

Asked by: Jeff321
Greetings Jeff321, Excellent question! As of right now, you are able to add accessory installments to your plan in store only. The item or total must be $149 to $600 in order to be put on installments. I apologize for any inconvenience this may have caused, have a great day. Aaron, AT&T Community Specialist
Answered by: Ricardo S
Date published: 2018-05-01

Is the LG ultra 820 waterproof?

Asked by: Tee James
This product is not waterproof. Avoid humidity and water. ^CP
Answered by: ChrisPSM
Date published: 2018-03-09

Does this pair with a Google pixel phone?

Asked by: Christina555
The LG TONE ULTRA® Premium Bluetooth® Wireless Stereo Headset, MOdel # HBS-820 is a lightweight wireless stereo headset that uses Bluetooth technology and can be used as an audio accessory for any devices supporting either the A2DP or Hands-Free Bluetooth profiles...^IFV
Answered by: LGJoel
Date published: 2018-03-08

Does this version have the active noise cancelling, and the chin answer and pause / play buttons that the HSB800 did?

Asked by: FrustratedFan
Hello, the HBS-820 does not have those same features. ^AC
Answered by: Amber C
Date published: 2018-03-08

Can you pair to 2 phones simultaneously?

Asked by: Sunshine98
Yes, the HBS-820 can be paired to 2 devices. ^AC
Answered by: Amber C
Date published: 2018-03-06

How much talk time

Asked by: Zaddy
Talk Time is Up to 14.5 hours; Music Play Time is Up to 13 hours; Standby Time is Up to 30 days and Charging Time Less than 2 hours ^AC
Answered by: Amber C
Date published: 2018-03-06
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