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LG TONE ULTRA™ Wireless Stereo Headset

  • HBS800 White

Key Features

  • JBL® Signature Sound
  • Ambient Noise Cancellation (ANC)
  • 3D NeckBehind™ (Around-The-Neck Wearing Style with Body-Contoured Fit) Design
  • Google Voice™ Actions Integration

Product Video

Tone Ultra shown in White.

Premium Sound, Exceptional Design

Premium Sound, Exceptional Design

LG Tone Ultra™ features JBL® Signature Sound that provides a premium sound experience and Ambient Noise Cancellation (ANC) that cancels background sounds for an optimal acoustic experience.

Top-Rate Audio Experience

Top-Rate Audio Experience

With enhanced bass response and features such as HD Voice² and aptX®³, you’ll experience full, rich, authentic sound for your music and crystal-clear voice calls.

Around-The-Neck Wearing Style with Body-Contoured Fit

Around-The-Neck Wearing Style with Body-Contoured Fit

Provides a comfortable, curved fit. It’s light as well as powerful, with long talk and music play times, and provides a natural feel through all-day wear and use.

Google Voice™ Actions

Google Voice™ Actions

Use Google Voice™ Actions and your compatible phone to look up a friend, check the weather, or get updates on the big game - all with simple voice commands.

More Than Music

More Than Music

Tone Ultra™ is great for listening to your favorite music while working out, shopping, or doing errands. Stay connected with friends, family, and work - no matter where your day takes you.

Weight 1.06 oz
Bluetooth Version 3.0
Supported Bluetooth Profiles Headset (HSP), Hands-Free (HFP), Advanced Audio Distribution (A2DP), Audio/Video Remote Control (AVRCP)
Echo Cancellation Yes
Noise Reduction Yes
Text To Speech Yes
Advanced Multipoint Yes
aptX® Compatible Yes*
Talk Time (Up To) Up to 10 hours
Standby Time (Up To) Up to 20 days
Music Play Time (Up To) Up to 10 hours
Charging Time Less than 2 hours
Dimensions 5.34” (W) X 6.30” (L) X 0.55” (H)
In Box LG TONE ULTRA™ Wireless Stereo Headset, Ear Gels (2 sets), USB Charging Cable**, User Manual, Warranty Card, Quick Start Guide
* aptX® Compatibility required on source device.
** For Verizon - Travel Adapter

What People Are Saying

Rated 1 out of 5 by from Terrible MTBF I first purchased this unit in September 2014, but the battery failed in June 2015; I was given a replacement in June and it failed in July 2015, just after techarging the battery in booth cases. Because I had to have a working handsfree unit, I purchased a LG HBS-900 in mid July and the unit failed Aug 31, 2015. LG will not stand behind its product.
Date published: 2015-09-01
Rated 1 out of 5 by from Go with a different headset I've had this headset for 6 months. It has been in for service and was either repaired or replaced. 2 months later it is dead again.
Date published: 2015-08-27
Rated 4 out of 5 by from Trouble shooting language change I love this headset, however it started speaking in another language without me (intentionally) doing anything to change the setting. I spent most of my morning on live chat with a representative who took their time trying to research the problem and find me an answer (thanks for trying!) no avail. The representative told me that the manual didn't offer a language change option but I found in the question section where 2 or 3 other people had the same problem. The rep did offer to send me a return label so that I could do a warranty claim and that it would be replaced, but I was determined to figure out why it just changed languages. I pushed different buttons for different lengths of time and discovered that holding the pause button for approx 2 seconds will get you back to the English language! Overall, the headset is great, but that feature really needs to be noted in the manual or at least the reps need to be informed on how to solve the problem when the user can't figure it out (the answer to the other users was "there is no option to change languages in the manual, contact customer service at..." and included a phone number). Hope this helps those who's sets start speaking a foreign language!!!
Date published: 2015-08-19
Rated 4 out of 5 by from Ease of Use This product was very easy to set up and pair with my device. This is the first device that I did not have an issue recognize me for voice controls.
Date published: 2015-08-17
Rated 4 out of 5 by from Somewhat below par for HBS Sound as good as 730. Power switch difficult to operate - very stiff. Ear plugs don't stick to cups well. New light position is good. Charging door doesn't want to open. Comfortable fit. Good battery life.
Date published: 2015-08-07
Rated 1 out of 5 by from Worse product ever I purchased this product after reading the reviews on this page and had high hopes. I was sold for the first week, then suddenly my headset would just power off. No problem, I purchased the extended warranty. Took it back to Best Buy got another pair. Worked for 2 weeks. I understand that in mass produced products things can go wrong. So, I gave this not just 3 tries or 4 or even 5. Finally, yesterday I returned my 8th set of headphones and have gone with a different brand. very disappointed that LG has made such inadequate product. All 8 pair only lasted about two weeks and all would just power off. I assume maybe it had something to do with sweat getting to them. Well, that's just stupid since most ppl purchase this product to work out with it. I'm hoping the competitors headphones work better. They state on their box that they are sweat resistant. DO NOT BUY THIS product!
Date published: 2015-07-30
Rated 1 out of 5 by from Piece of junk I've owned it for only 3 months and the USB cover fell off, one bud is louder than the other (my hearing is fine), no matter how loud you make it you can barely hear it, On off switch sometimes doesn't work and you have to wiggle it, and much more. I'm going back to my 2 year old Plantronics which still works great.
Date published: 2015-07-25
Rated 4 out of 5 by from Grandpa Takes a Trip... What a long strange trip it has been. As a child of the 60's who is now well into his 60's, music and taking it with has always been important to me. Decades of progressing from sneaking an earplug from my transistor radio up my sleeve in the classroom, then came an 8 track clicking away in my car, next a cassette in a Walkman replaced by an IPod. All has now given way to mp3 downloads on a SD card that plays on my cellphone without a long cord dangling from my pocket and it just keeps getting better...Toss in a cool factor of an old man walking around with this baby wrapped around his neck and I am indeed the pride of the nursing home...Rock on my brothers and sisters rock on!
Date published: 2015-07-25
  • 2015-10-06T17:40CST
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We're here to support you with our product.

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Product Support


Ask your questions. Share your answers.

how i know that is full charge what kind of light will appear ?

Asked by: mohamed
As described on page 4 of your owner's manual for the LG TONE ULTRA™ Wireless Stereo Headset, Model # HBS-800, " While charging, the LED indicator will show a solid red light. - When charging is complete, the LED indicator will turn off. - When ANC is ON, the LED remains lit in violet and charging is not completed. Please turn off the ANC. Note: When Charging with other than the designated voltage range, the product may be damaged and/or could cause charging failure."...^IFV
Answered by: LGJoel
Date published: 2015-10-06

My lg headset won't charge

Asked by: Maxx
We regret the inconvenience you have experienced with this Bluetooth headset. If this device no longer charges properly, then it will likely require service. Please contact our Wireless Customer Interactive Center at 800-793-8896.
Answered by: NeilE
Date published: 2015-10-03

Can i change the language from Korean into English?

Asked by: Hovsep
Hold the pause button down for a few seconds it will change back to engrish..(lol)
Answered by: Daddyman420
Date published: 2015-09-25


I can see the red light for charging it comes on but once it charges for 10 minutes it goes off. I turn it on and it does absolutely nothing. can any one one help me out as i drive a lot and need them...
Asked by: ForrestLottie
I have the same issue also. This is my second pair. ATT replaced the first pair no questions asked. I had them 1.5 months before they quit working. My second pair I used for the charge that came with them. Put them on charger and now they are dead as a door nail. Very disappointed in this product. I find it ironic there are four posts prior to the with same issue and I don't see a response from LG. 
Answered by: Doug03
Date published: 2015-09-30

how will I know of its fully charged ,I charge it red light goes on then in a while it turns off does that means it's charged 

Asked by: ricoh
We appreciate your interest in this Bluetooth Headset. According to the information listed on page 12 of the owner’s manual, the red LED light stays on while charging. When charging is complete, the red LED will deactivate. The only time this should be different is when the Ambient Noise Cancelation (ANC) feature is active, in which case, the solid violet lighting will stay active when charging completes.
Answered by: NeilE
Date published: 2015-09-21

Does this model or any other model hv provisions for memory card slot? 

Asked by: Adejo
Neither the LG TONE ULTRA™ Wireless Stereo Headset, Model # HBS-800 nor any of the other LG Tone Sies Bluetooth Headsets have provision for a memory card slot...^IFV
Answered by: LGJoel
Date published: 2015-09-18

I just got the hbs 800 and had the hbs 730 I believe. I can barely feel these vibrate on my neck!! Is that normal? Is there a way to change this?? It vibrates on the left side only very lightly. Please help!! I'm very disappointed!

Asked by: Gagurl81
We regret the inconvenience you have experienced with this headset. This device has been intended for vibrations from both sides. If this unit is not, then it may require service. Please contact our Wireless Customer Interactive Center at 800-793-8896.
Answered by: NeilE
Date published: 2015-09-16

can I pair this with my macbook pro?

Asked by: hhprotz
We appreciate your interest in this Bluetooth Headset. According to our information, as long as your computer has a Bluetooth Transmitter/Receiver and supports the HSP, HFP or A2DP Bluetooth Profiles, then there should be no trouble with compatibility. For more specific questions relating to this matter, please contact our Wireless Customer Interactive Center at 800-793-8896.
Answered by: NeilE
Date published: 2015-09-16
  • 2015-10-06T19:39CST
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