Skip to Contents

LG TONE ULTRA™ Wireless Stereo Headset

  • HBS800

Key Features

  • JBL® Signature Sound
  • Ambient Noise Cancellation (ANC)
  • 3D NeckBehind™ (Around-The-Neck Wearing Style with Body-Contoured Fit) Design
  • Google Voice™ Actions Integration
AVAILABLE COLORS:

Product Video

Tone Ultra shown in White.

Premium Sound, Exceptional Design

Premium Sound, Exceptional Design

LG Tone Ultra™ features JBL® Signature Sound that provides a premium sound experience and Ambient Noise Cancellation (ANC) that cancels background sounds for an optimal acoustic experience.

Top-Rate Audio Experience

Top-Rate Audio Experience

With enhanced bass response and features such as HD Voice2 and aptX®3, you’ll experience full, rich, authentic sound for your music and crystal-clear voice calls.

Around-The-Neck Wearing Style with Body-Contoured Fit

Around-The-Neck Wearing Style with Body-Contoured Fit

Provides a comfortable, curved fit. It’s light as well as powerful, with long talk and music play times, and provides a natural feel through all-day wear and use.

Google Voice™ Actions

Google Voice™ Actions

Use Google Voice™ Actions and your compatible phone to look up a friend, check the weather, or get updates on the big game - all with simple voice commands.

More Than Music

More Than Music

Tone Ultra™ is great for listening to your favorite music while working out, shopping, or doing errands. Stay connected with friends, family, and work - no matter where your day takes you.

TECHNICAL SPECIFICATIONS
Weight 1.06 oz
Bluetooth Version 3.0
Supported Bluetooth Profiles Headset (HSP), Hands-Free (HFP), Advanced Audio Distribution (A2DP), Audio/Video Remote Control (AVRCP)
Echo Cancellation Yes
Noise Reduction Yes
Text To Speech Yes
Advanced Multipoint Yes
aptX® Compatible Yes*
Talk Time (Up To) Up to 10 hours
Standby Time (Up To) Up to 20 days
Music Play Time (Up To) Up to 10 hours
Charging Time Less than 2 Hours
Dimensions 5.34” (W) X 6.30” (L) X 0.55” (H)
In Box LG TONE ULTRA™ Wireless Stereo Headset, Ear Gels (2 sets), USB Charging Cable**, User Manual, Warranty Card, Quick Start Guide
* aptX® Compatibility required on source device.
** For Verizon - Travel Adapter

What People Are Saying

Rated 4 out of 5 by 11 reviewers.
Rated 4 out of 5 by Mutes when I on a Call I have owned several LG Headsets before and loved them. This one doesn't work as well as the others. The isn't better than the HB 700 version. July 16, 2014
Rated 5 out of 5 by Exactly what I needed I work in a business casual attire environment and I love the fact that I can hide under my dress shirt and still be able to be pull the ear bud out to answer calls and tuck it back in when not needed. July 14, 2014
Rated 2 out of 5 by DISSAPPOINTING PURCHASE Positives - Good sound for music, podcasts and phone calls - Bluetooth connection works well Negatives - The maximum volume is too low for noisy situations like mowing the lawn. - The magnetic holders for the earbuds are awful. They are on the underside of the headphones and constantly fall out. - The Ambient Noise Cancellation (ANC) is non-existent. - The body contoured fit is uncomfortable compared to the HBS 700 model. - The on/off switch is poorly placed on the inside of the headset next to the neck. - Side control switches are too flush to the body to feel easily. - Its too expensive compared to previous models. - Battery life is much lower than in previous models. - It seems like a victory of design form over function. My previous headset, the LG HBS 700, served me well for two years with heavy use. I thought this model would be even better but if I had it to do over again I would buy the LG HBS 700 or LG HBS 730 instead. July 8, 2014
Rated 5 out of 5 by Great Headset I have an HTC DNA (Thank GOD I don't have an IPHONE), and this headset married right up to my phone, didn't squelch any of my notifications, and works like a charm. I highly recommend this head set to folks who have Android phones. It's an awesome headset. June 16, 2014
Rated 1 out of 5 by NEEDS WORK! Poor design. Earbuds will not stay in magnetic holders (a simple retractable cord design would have solved that). Also buyer beware: iPhone OS users will NOT be able to get text/SMS message alerts on phone - message alerts (beeps, sounds) will route to the EARBUDS, meaning you will have to have ear buds IN YOUR EAR to hear alerts (meaning.....unless you are constantly looking at your phone OR have earbuds in ear, you will NOT be aware of incoming texts). That alone is a MAJOR flaw... Music sound quality is truly premium and equiavalent to my best bluetooth stereo headsets. June 11, 2014
Rated 5 out of 5 by Best I've Owned Yet I drive truck for a living and on the phone quite a bit to run my business and love the sound quality, how light it is, easy to use. Great for a bluetooth and a headset to listen to music. June 25, 2014
Rated 4 out of 5 by LG Tone Ultra I had the Tone 730 and it was great for the iphone. When i got an android, not so much. So i upgraded to the Ultra and it now works with the android. However, the battery life has dramatically gone down. Won't even last 9 hours now where it used to last almost two days. The sound and functionality of it are amazing. The bluetooth capability with the phone works amazingly well along with the ease of listening to music or books. A must for all active peoople. But i would get the 730 over this if you have an iphone. May 9, 2014
Rated 3 out of 5 by Needs more work This unit works alright for the most part, but I have frequent loss of connection with my iPhone 5. It will drop out in the middle of a call, and if your caller doesn't hang up on you, it will drop out again after it reconnects. I have had up to three loss of connections in the same phone call, before the other party just hangs up. Also, the little magnets that retain the ear buds when not in your ear, well, they don't retain them hardly at all. The slightest movement and they fall out and hang by the wire which can't be good for them in the long run. I think they need to do a little more development. May 8, 2014
2 Next>>

We're here to support you with our product.

Contact us for any purchasing inquiries.

Product Support

ASK & ANSWER

Ask your questions. Share your answers.

4 Questions & 6 Answers

Ask Your Questions, Share Your Answers

Ask your questions. Share your answers.

 
 
« Back
 
 
 
3 answers

Regarding returns

I am aware of the $20 protection plan, but if I were to buy this product without said protection plan is there still some time frame that I can get my full money back? I had purchased the LGtone+ but was not satisfied with it so am hoping to upgrade to these as they seem better.

Also, would it be full monetary return including taxes+shipment and if so, will it be store credit?

Thanks.
Asked by another customer while visiting BestBuy.com
1 month, 3 weeks ago
User Name:
yuyo
gainesville
Closed to new answers

Answers

Answer: 
Yes, you have 14 days to return the product for a full refund.
1 month ago
User Name:
RealConsumer
Aubrey, Tx
0points
0out of 0found this answer helpful.

Answer: 
Best Buy offers a 15-day return and exchange period for most products. This timeframe is extended to 30 days for My Best Buy Elite members and to 45 days for Elite Plus members. All refunds are also in the same form as original payment, but shipping charges are not refundable. For more information, please see our Return & Exchange Policy:

http://bbyurl.us/RTE
1 month, 2 weeks ago
User Name:
AaronGS
0points
0out of 0found this answer helpful.

Answer: 
Hello,
Best Buy has a 15 day return policy on returns for a full refund to the original tender from date of purchase, so obviously you will need your original receipt for proof of purchase and the unit must not be damaged in any way! If you're planning to upgrade and you have the all the accessories that came with the LG Tone that you want to return, they will allow you to pay the difference. You can contact Best Buy to get details on exactly what you need in order to proceed with the return and then you will need to go to their Customer Service desk to get that processed. If you do not have your original receipt, you can ask them to look it up if you remember when it was purchased and provided it was with a credit card, cash receipts are hard to find since there isn't a name to go by...IFV
1 month, 3 weeks ago
User Name:
LGAnswers
Englewwod, NJ
0points
0out of 0found this answer helpful.
Asked by another customer while visiting BestBuy.com
1 month, 3 weeks ago
User Name:
Anonymous
Closed to new answers

Answers

Answer: 
They are all compatible with iPads. Not all the features on the LG Tone will work with an iPad or iPhone because LG makes Android phones. On an iPad you will get music and sound, but that is all. The differences between the LG Tone models are personal choice. Personally, I think the LG Tone + is the best value right now.
1 month, 1 week ago
User Name:
Jeffrey
Apopka, FL
0points
0out of 0found this answer helpful.

Answer: 
Hi,
There is not particular model of the LG Tone series of Bluetooth Headsets that are specifically for the ipad! They all are compatible, what separates the Ultra (HBS-800), the Tone Pro (HBS-750) and the Tone (HBS-730) are the features and obviously the Ultra series with the JBL Signature Sound are the top of the line. You can have a Best Buy Sales Associate qualify you on what you're looking for but you will need to look at the features that best suite your needs and go with the headset that will provide you with those features. They all sound excellent but the features will differ...IFV
1 month, 3 weeks ago
User Name:
LGAnswers
Englewwod, NJ
0points
0out of 0found this answer helpful.
Has staff answer
Has expert answer
 
1 answer

Where can I get drivers for my headset to work with my PC?

When I pair I get a message that says:
"Bluetooth Peripheral Device doesn't have a driver"
Here is text from the dialog:
Device driver software was not successfully installed
Please consult with your device manufacturer for assistance
getting this device installed.
Bluetooth Peripheral Device
X No driver found
I have a Dell LATITUDE E6540.
Category: I own this product
Interested in: Troubleshooting
User submitted photo
 
Products related to my question
 
 
 
1 week, 1 day ago
User Name:
Mulevad
Madison, OH 44057, USA
 
Please wait while more information about Mulevad is loaded.
Additional information about Mulevad could not be loaded.
0points
0out of 0found this question helpful.
HelpfulNot Helpful

Answers

Answer: 
We appreciate your interest in this Bluetooth device. We do not have drivers for these devices. It will be necessary to update the Bluetooth driver in your computer in order to pair with this headset.
5 days ago
User Name:
NeilE
 
Please wait while more information about NeilE is loaded.
Additional information about NeilE could not be loaded.
0points
0out of 0found this answer helpful.
HelpfulNot Helpful
 
0 answers

Lg tone ultra HBS-800

I buy a Korean version with Korean instruction every time I switch on/off the noise cancellation, Can I change it back to Engish?
Category: I own this product
1 day ago
User Name:
Anonymous
Hong Kong
0points
0out of 0found this question helpful.
HelpfulNot Helpful
1 of 1
1 of 1