To properly experience our website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE9 or greater).

The website utilizes responsive design to provide convenient experience that conforms to your devices screen size. In order to get the best possible experience our LG.COM website please follow below instructions.

If you’re using Internet Explorer 8 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE9 or greater).

If you’re using Internet Explorer 9 and higher, turn off your Internet Explorer browser’s “Compatibility View settings” by following steps below:

  • Right click at the top of your browser and make sure the “Menu Bar” option is selected
  • Select “Tools” from the menu bar and then select “Compatibility View settings”
  • In the pop-up menu uncheck all three boxes and click “Close”
  • Your browser window will automatically refresh and you’ll be ready to go
Skip to Contents

LG TONE ULTRA™ Wireless Stereo Headset

  • HBS800

Key Features

  • JBL® Signature Sound
  • Ambient Noise Cancellation (ANC)
  • 3D NeckBehind™ (Around-The-Neck Wearing Style with Body-Contoured Fit) Design
  • Google Voice™ Actions Integration

Product Video

Tone Ultra shown in White.

Premium Sound, Exceptional Design

Premium Sound, Exceptional Design

LG Tone Ultra™ features JBL® Signature Sound that provides a premium sound experience and Ambient Noise Cancellation (ANC) that cancels background sounds for an optimal acoustic experience.

Top-Rate Audio Experience

Top-Rate Audio Experience

With enhanced bass response and features such as HD Voice² and aptX®³, you’ll experience full, rich, authentic sound for your music and crystal-clear voice calls.

Around-The-Neck Wearing Style with Body-Contoured Fit

Around-The-Neck Wearing Style with Body-Contoured Fit

Provides a comfortable, curved fit. It’s light as well as powerful, with long talk and music play times, and provides a natural feel through all-day wear and use.

Google Voice™ Actions

Google Voice™ Actions

Use Google Voice™ Actions and your compatible phone to look up a friend, check the weather, or get updates on the big game - all with simple voice commands.

More Than Music

More Than Music

Tone Ultra™ is great for listening to your favorite music while working out, shopping, or doing errands. Stay connected with friends, family, and work - no matter where your day takes you.

Weight 1.06 oz
Bluetooth Version 3.0
Supported Bluetooth Profiles Headset (HSP), Hands-Free (HFP), Advanced Audio Distribution (A2DP), Audio/Video Remote Control (AVRCP)
Echo Cancellation Yes
Noise Reduction Yes
Text To Speech Yes
Advanced Multipoint Yes
aptX® Compatible Yes*
Talk Time (Up To) Up to 10 hours
Standby Time (Up To) Up to 20 days
Music Play Time (Up To) Up to 10 hours
Charging Time Less than 2 Hours
Dimensions 5.34” (W) X 6.30” (L) X 0.55” (H)
In Box LG TONE ULTRA™ Wireless Stereo Headset, Ear Gels (2 sets), USB Charging Cable**, User Manual, Warranty Card, Quick Start Guide
* aptX® Compatibility required on source device.
** For Verizon - Travel Adapter

What People Are Saying

Rated 2 out of 5 by from Work great...for 3 weeks or so... I bought this headset from AT&T, and within a couple of weeks I could barely hear out of them even with the volume all the way up. I returned them to AT&T and got a new pair. 23 days later the left ear bud has gone out and I can only hear out of the right. I have been very careful with these. I bought a case to carry them in and never yank them around. I am in the process of sending these back to LG as they are still under warranty. Hopefully pair #3 will actually last for more than 3 weeks. I'm not thrilled with the inconvenience and less than thrilled with the quality.
Date published: 2015-11-19
Rated 1 out of 5 by from Poor Quality This is my 3rd set. The first never charged. It came out of the box and worked until the battery died. The second set worked for about a month and wouldn't charge. My 3rd set died last night. Again, it won't charge. It's last words were "battery level median"...yes, median, not medium. They really have an issue with these. I can't be the only one having the same kind of trouble. I'm not hard on them. I wear them to work in the office every day. I've heard the quality really dropped from the 750s. I wish I had a set of them. By they way, sometimes when you turn your head, they go out of range! You'll see this mentioned in other reviews as well. DON'T WASTE YOUR MONEY.
Date published: 2015-11-03
Rated 2 out of 5 by from Mute feature Call voice is good. But having to use both hands to mute the microphone is worst..aweful design. Sorryn but returning it back
Date published: 2015-10-26
Rated 5 out of 5 by from Awesome Headset Best headset I have every owned. I use it to talk and listen to music.
Date published: 2015-10-25
Rated 1 out of 5 by from Background Noise While Talking The other party to whom I call, always complaint about too much background noise while I am talking. I am very disappointed.
Date published: 2015-10-13
Rated 5 out of 5 by from Charing question I just bought my LG HBS-800 yesterday. I am charging the battery as we speak. My question is, I started charging the device at an hour and 41 minutes ago and the light is a solid blue. It started as red for an hour or so and then it turned blue... does that mean it's done charging?
Date published: 2015-10-07
Rated 1 out of 5 by from Extremely disappointed Bought this less than a month ago because I thought being able to have two devices connected to the headphones would be a nice feature, since I use my iPod when I'm at work or when I'm working in the yard. However, I don't understand what the benefit of having bluetooth is when whatever device you're listening to has to be within a foot of the headset. If I put either my phone or my iPod IN MY FRONT PANTS POCKET, with nothing between the headset and device but (at max) a piece of denim and 2.5 ft of space, the sound cuts out constantly. The only way that I've found to prevent this is to carry whatever device I'm listening to around in my bra... really? I can just use traditional headphones then.
Date published: 2015-10-07
Rated 2 out of 5 by from What have you done LG? 2 stars, they do work :/ I have had a set of the original LG HBS 700's for almost 3 years. The 700's were perfect, great battery, great range, just the right amount of features & great volume. I have been down to one ear bud functioning for about a month now. My HBS 700's have finally died, sad day. The HBS 700 have served me well, no complaints. So I head to my local big Blue box store and find that none of the new LG offering resemble my beloved 700' after some online review reading I decide to purchase the HBS 800's and they were on sale too. Well, I wore them for one night at work, a 3-1/2hr part-time shift, and I can say that I am sadly disappointed with these HBS 800's. I will be returning these for sure. -They feel "cheap". Not the like the originals that LG produced just a few years ago. -The magnets that hold the earbuds in place, when not in use, are just way to weak. Not only do the earbuds fall out, but the earbuds are next to impossible to get into the magnet area. If you have big fingers (like me) it takes far to long to get the earbuds into place in the holder. The holder is also on the UNDERSIDE of the device! What engineer would do this?! The banded controls "rest" on your collar bone, so why would you design a device that you need to lift up of your body in order to access the earbud magnet? The HBS 700 (and other older models) were held in from the front of the control area, easily accessible while wearing the device. -The biggest reason for my displeasure of the HBS 800 is the lack of volume! I have my phone media volume maxed, the HBS 800 volume maxed and it still is not where I need the volume to be. The sound quality is good, maybe due to the JBL sticker on the box, I don't know, but I can tell you these 800's do not have enough volume. I even tried apps from google play store to boost volume, no luck. I also tried turning the "noise cancellation feature" on and off, no better result. If you work or play in quiet environment, then maybe the volume would be fine for you. I work in a school, the voices of the children, a custodians vacuum, or a pencil sharpener will drown out the low volume of the HBS 800. -The volume up/down buttons are on the bottom side of the banded controls, you have "feel" your way to them. When you push on them they move around your neck. They used to be on the top of the device, they were easy to use, even when wearing gloves. When you push down your collar bone would back up your "push". These side mount controls on the HBS 800 are hard to reach and use. -The power on/off switch is too tiny. I need to use my finger nails to move the switch. Again, cheap and poor design. I have ordered an older (but new) pair of LG Electronics HBS-730's that I have found on Amazon. These are just like my old 700's. I ask you LG, why do you need to change something if its not broke?! How do you improve on something that doesn't need improving? Ohh and one last thing.....I would have no problem spending the money on the TONE INFINIM, but now way do I believe the idea of retractable earbuds will ever last very long. One more thing to wear out or break. I also don't want wires from my chin up to my ears, when you turn your head they are annoying.
Date published: 2015-10-06
  • 2015-11-24T07:09CST
  • bvseo_cps, prod_bvrr, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasreviews, tv_3, tr_70
  • loc_en_US, sid_MD05096023, PRD, sort_mostRecent
  • clientName_LG
  • bvseo_sdk, java_sdk, bvseo-
  • CLOUD, getReviews, 5ms

We're here to support you with our product.

View HBS800 Product Support

Contact us for any purchasing inquiries.


Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

Where to buy this HBS800 model in Taiwan?

Asked by: jdtan65
You can visit the Taiwanese LG site at, it's in Mandarin and search for the LG TONE ULTRA™ Wireless Stereo Headset, Model # HBS-800. On the page for the unit may be a "Where to buy" link that opens a page that allows you to find what retailers if any, carry the headset. Regrettably, the site is in Mandarin so we cannot offer exact details on that. You can also call The Taiwanese LG Hotline at 0800-898-899 to inquire from them as to where you can buy them in Taiwan...^IFV
Answered by: LGJoel
Date published: 2015-11-19

How do I turn on the noise reduction and echo cancellation features? I do not see a on/off button except the one to turn on and off the phone.  Thanks. 

Asked by: dledesma
Slide the ANC (Ambient Noise Cancelling) switch to the ‘ON’ position. The LED indicator should show a solid VIOLET light, and you should hear ‘ANC ON’. Slide the same switch to the ‘OFF’ position. The voice should indicate ‘ANC OFF’.
Answered by: NeilE
Date published: 2015-11-18

How do you toggle thru the eq settings on the hbs-810 series

Asked by: Nibbard
All of the eq settings are on whatever device your LG is paired with in the Music settings.
Answered by: AdderallDiaries
Date published: 2015-11-16

When I connect headphones the sound on the left one is significantly quieter.

Asked by: hlp1
Has this issue been figured out? I love my headphoneS but have had 2 of them drop in volume significantly in the left ear bud. 
Answered by: Steve1026
Date published: 2015-11-19

Does this vibrate?>

Asked by: Bruce44
Yes When it rings and when you're out of Connect
Answered by: jaygee1244
Date published: 2015-11-16

Why does my led light stay on even when on off position? Battery runs down also when in off position.

Asked by: BigLang1
We regret your dissatisfaction with the design of this Bluetooth Headset. According to the information on page 6 of your owner’s manual, it is normal for the BLUE LED Indicator to remain active when the ANC feature has been deactivated. There is no change for this feature available.
Answered by: NeilE
Date published: 2015-10-29

My LG HBS 800 does not have an and switch to turn off or on. How do I reduce the background noise?

Asked by: Jac38
The power switch for the LG TONE ULTRA™ Wireless Stereo Headset, Model # HBS-800 is on the inside of the left side barrel next to the charging port. Page 4 of the owner's manual that came with this device has an annotated diagram that shows you where all the controls for it are. On the inside part of the right side barrel is the ANC (Ambient Noise Cancellation) switch that reduces ambient noise in a noisy environment to provide a better listening experience for you when it is turned on. When you slide it to the "On" position, the LED indicator will show a solid violet light and you will hear “ ANC On”. When you slide the ANC switch to the OFF position to deactivate the Ambient Noise Cancelling feature, you will hear “ANC off”. The Ambient Noise Cancelling feature is also available when the HBS-800 is set to OFF. The solid violet light will be displayed but the voice prompt will not be played to indicate on and off. You can also see where on the device the ANC switch is by looking at the annotated diagram on page 4 of your owner's manual...^IFV
Answered by: LGJoel
Date published: 2015-11-04

I believe my headset has been muted. How do I get it to come off of mute??

Asked by: traci
Press and hold the VOLUME UP and VOLUME DOWN buttons at the same time for 1 second to mute/unmute the mic during conversation on the LG TONE ULTRA™ Wireless Stereo Headset, Model # HBS-800. You can find the instructions on page 9 of your owner's manual that came with the unit...^IFV
Answered by: LGJoel
Date published: 2015-11-09
  • 2015-11-24T07:23CST
  • bvseo_cps, prod_bvqa, vn_cps_3.1.6
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_167
  • loc_en_US, sid_MD05096023, PRD, sort_recentAnswersFirst
  • clientName_LG
  • bvseo_sdk, java_sdk, bvseo-
  • CLOUD, getContent, 5ms