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HBS750
HBS750
HBS750
HBS750

LG TONE PRO™. The Essential Audio Solution For Life On The Go.

LG TONE PRO™ Wireless Stereo Headset

HBS750

COLORBlack   Blue   Red   White
  • Around-The-Neck Wearing Style with Body-Contoured Fit
  • Quick Access Controls
  • Vibration On/Off
  • Stream Music While On The Go1

$69.99

Suggested Price

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153 Questions & 149 Answers

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Doesn't seem to happen when I turn off the wi-fi function, but that shouldn't matter. Is this a defect in the product? I've noticed other people complaining about this as well. This is my second pair and it has happened on both pairs!
Category: I own this product
Interested in: Troubleshooting
11 months ago
User Name:
jopar
Phoenix, AZ, USA
 
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Answer: 
Root Cause: This is an issue with the product.
When your smartphone detects WiFi changes it somehow mutes the headset. There is no indicator that it is on mute. This is a defect with the product and or drivers for smartphones.

Interim Resolution: If you plan on being mobile and will be on a call, turn off the WiFi. This way, while driving or walking around if new WiFi signals are seen and/or lost your phone will not mute the headset.
If you forgot to turn off your WiFi on your mobile and this happens to you, turn off bluetooth on the phone and turn it back on, the headset should automatically reconnect. Yes, this is a major inconvenience, but unfortunately this also seems be the best headset yet (in my opinion) for the price.

Proper Resolution: LG creates a firmware update for this headset. This is not likely as this has been an issue since day one. Also, several other models are affected in the same way. Feel free to search for this issue and you'll see you are very much not alone on this issue.
Gender: male
8 months ago
User Name:
Dubboy
Jacksonville, FL, USA
 
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Answer: 
I had the lghbs730 for more than a year and it worked perfectly. Recently the ear bud separated from the unit and I had to replace it. I have returned the 750 twice already due to the mic issue and I still have the issue. Very frustrating as the original product was awesome.
8 months ago
User Name:
kellies
 
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Answer: 
I keep reading that people say you should disconnect your wifi. I have had the HBS730 for over a year and did not have this problem. It only just started about 2 months ago. I have never had to turn my wifi off. It looks like someone that works for LG said that it could be incompatible with the phone or you are out of range. Neither is true in my case. I have to keep the phone within a foot of me because I have to keep touching "headset" twice on the active call. Once to disconnect it, then again to connect it. I have had my phone since March it and like I said the problem just started. Some people say it is the network you are on. I don't believe it is that either. I wish LG had an answer.
Gender: female
8 months ago
User Name:
Qness
Wisconsin, USA
 
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Answer: 
This is my second pair. My company just bought 30 sets with all kinds of different phones being used. So when the phone disconnects from WiFi if mutes you. You have to connect and reconnect from the phone but its a pain when your on conference calls. This is the reason I helped campaign for these cause they use to work great but for the past few months they or way below par cause of it. That and I can not get them to work with my laptops anymore either. Can't believe I have basically been talking these up for over a year and now this stuff happens. Typical LG products
9 months ago
User Name:
BiggyMikeB
 
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Answer: 
For some it does not work when you are connected to wifi I had the same issue. So turn your wifi off ,this is something they need to fix.
9 months ago
User Name:
Chaos814
 
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Answer: 
This could be an incompatibility with the Bluetooth of the mobile phone, or it could be a situation due to the range of the phone to the device. It is difficult to determine the actual cause without discussing the matter more directly. Please contact our Wireless Customer Interactive Center at 800-793-8896.
11 months ago
User Name:
NeilE
 
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2 answers

how does the text to speech work on the iPhone 5s?

Will the text to speech read texts received on my iPhone 5s?
Category: I own this product
11 months ago
User Name:
spw1301
 
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Answer: 
Siri generally works just fine via this headset (I too have iPhone 5S). Use the various commands Siri recognizes. For example, "Read text message aloud" had Siri reading my most recently received text out loud and offering to reply via text to speech, all through the headset.
Gender: female
10 months ago
User Name:
fallencaryatid
 
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Answer: 
We appreciate your interest in this Bluetooth Headset. The TEXT TO SPEECH operation does not operate through the headset to the iPhone device.
11 months ago
User Name:
NeilE
 
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When paired with my Windows 8 computer, the sound skips when playing movies. It also skips when paired (separately) with my Galaxy S5, interrupting workouts. I have removed the device and re-paired, I have rebooted my computer (and my phone) and repaired. Short of taking this back to the store, what else can I do?

I'm also finding I have to re-pair this every time I want to use it on my laptop. I did not have this issue with a previous competitor's product. It simply connected.
Category: I own this product
Interested in: Troubleshooting
9 months ago
User Name:
MontiLee
Michigan, USA
 
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Answer: 
Shale - in answer, no.

If I connect to my laptop and watch my show ort movie or video, it's fine. If I stop watching, walk away to make a sandwich or whatever, when I return, it skips. Then, I have to go into Playback devices (under Sound on the tray) disconnect it and reconnect it.

It's a pain in the butt, and I wish someone from LG would answer with a fix or a workaround until it is fixed.
Gender: female
8 months ago
User Name:
MontiLee
Michigan, USA
 
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Answer: 
I have the same problem. Did anyone responded to your question? I just bought mine. I did love using it until i decided to use it with my windows 8. I need to pair it all the time. Then if i am watching a show like hulu, i need to turn it off and on after each commercial.
8 months ago
User Name:
shale
Illinois, USA
 
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Category: I own this product
Interested in: Troubleshooting
11 months ago
User Name:
tcase
Fort Worth, TX, USA
 
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Answer: 
I have had this problem twice. It stopped suddenly in the middle of listening to my audio book, and I didn't do anything (that I knew of). I had my first HBS750 replaced, but decided to check this website before having this one replaced too. I called the number above for service and got the answer...

I some how muted the headset but I don't know how I did it. To mute you need to hold down both up and down volume buttons at same time for one second. (I can't get it to mute by doing this no matter how many times I try.) You would think turning the headset on and off it would reset, but it doesn't. I had to use the volume keys on my phone to un-mute. But hey, at least it works now. So if it stops playing again, I'll check the volume from my phone
Gender: female
6 months ago
User Name:
crs2611
 
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Answer: 
We regret the inconvenience you have experienced with this Bluetooth device. We would appreciate the opportunity to troubleshoot this matter with you. Please contact our Wireless Customer Interactive Center at 800-793-8896.
11 months ago
User Name:
NeilE
 
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Tone Pro Compatibility

Is the Tone Pro Headset compatible with all mobile devices, laptops, PC's and tablets?
Category: I own this product
5 months, 3 weeks ago
User Name:
CompatiblyCurious
 
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Answer: 
No. This device only works with mobile devices and tablets, which a significant shortcoming if you use your laptop more than smartphone during while working.
Gender: male
5 months ago
User Name:
carick6121
Ann Arbor, MI, USA
 
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Answer: 
We appreciate your interest int his Bluetooth Headset. It will not be possible to guarantee that this device will work with all mobile devices, etc. If those devices have Bluetooth capabilities, then be certain that their Bluetooth drivers are fully up-to-date. If there are additional questions, please contact our Wireless Customer Interactive Center at 800-793-8896.
5 months ago
User Name:
NeilE
 
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Not all functions are supported by all handsets. Consult your mobile phone manual for further information.

1 A2DP profile required on handset.
2 aptX® compatibility depends on source device specifications.
3 HD Voice requires compatibility on both caller and receiver handsets. Depends on carrier service/network availability.
4 SMS Reading on Android™ devices may require free download ‘LG BT Reader’ application on Google Play™ for SMS reading with voice.

Design, features and specifications subject to change without notice. Screen images simulated and/or dramatized. Some features in videos may not be available on all models. Please refer to the TECHNICAL SPECIFICATIONS tab for a complete list of features by model.
Design, features and specifications subject to change without notice.

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HBS750

HBS750

$69.99

Suggested Price

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