Very good phone. Battery Life Okay w/ Aftermarket
I've been using this phone for over a month now and am very happy with Verizon's VS920V8 rom (Android 4.0.4 ICS#.
Purchased directly from Verizon as used/factory refurbished at half the price. Although slightly slower than my previous smart phone #Moto RAZR HD#, the Spectrum VS920 otherwise is equal.
Stock battery life is absolutely a joke and in my opinion, unacceptable. However, I was able to order a aftermarket long life battery kit $10 #bigger battery + larger
rear cover) from a leading internet bookstore.
If it weren't for the poor stock battery life, I'd give this phone a perfect rating.
October 29, 2013
Worst phone ever!
I bought my phone in July 2012 and my problems started in March 2013. The phone would just shut off whenever it wanted - this lasted for a week. I took it to the Verizon store and the salesman didn't believe me until I was able to show him the phone actually shutting off by itself. I spent over 1.5 hours there. They finally ordered me a replacement. Two days later, I had the replacement activated and was returning it with the same problems in less than a week. Another trip to the Verizon store, another 1.5 hours wasted and another replacement phone ordered. Received the replacement 2 days later, had it activated and 2 days later I was back at the store with the same issue. My phone started shutting off and rebooting it all by itself about 10 days ago until the battery ran down. I went back to the Verizon store, spent another 1.5 hours and left after a replacement was ordered. I drove 2 miles home, got my old "non-smart phone", drove 2 miles back to the store, spent another hour waiting on someone to activate my old phone. When my replacement came, it was a few days before I tried to activate it. Not realizing it wouldn't activate until my old phone was deactivated, I called customer service, spoke with a lady in NM. She was going to deactivate my old phone and activate the new one but instead of activating my new one, she had my number disconnected - I had no phone at all. I searched on the Verizon website to locate their web chat customer service - that took another hour, once a rep was available. Today a rep from Verizon called to see how my phone was doing, I told her Verizon needed to step up to the plate and get me another phone that would work continuously - she said they couldn't as long as I had a warranty. So basically they weren't willing to provide good customer service and offer me a phone that didn't have this issue. The phone also runs very hot, you can't play a game more than 30 minutes before the battery is drained and the screen will shake back and forth at times. Do not waste your time looking at this phone - it is the worst! I have been a Verizon customer since 2000 and never had a problem with any of my prior phones and this is how Verizon chooses to treat me. Get an iphone, another brand or another model that LG offers.
September 17, 2013
been having issues since purchased. phone shuts down whenever it feels like it. have reported it several times to Verizon with negative results and told I would have to purchase another phone. I will cancel them both when contract is up and take my business elsewhere.
August 25, 2013
Piece of junk
I have problems with it freezing up, unable to update, and now it has quit working completely. I am being sent my 3rd "re-manufactured" phone meaning this is my 4th phone in 18 months. I will not have another LG phone again!
July 21, 2013