Maximize your investment through the LG Service Advantage Program.
Offering innovative and comprehensive service solutions tailored specifically to your business needs, the Service Advantage Program provides additional extended repair and service uplifts for all your LG products. Regardless of environment, installation or product requirements, LG makes it simple to not only enhance performance but ensure the service level throughout the life of your products is second to none. Expecting the most out of your products and depending upon the reliability and ease of ownership are just a few of the ways LG Service Advantage can work for you.
- Protects your product after expiration of the manufacturer's warranty and benefits beginning day one
- Provides coverage for both new and previously purchased equipment
- Eliminates the concern over costly repairs and service calls over the life of your products
- Avoid unseen budgetary or financial surprises relating to unexpected service events
- All Service Advantage plans are backed by an A-rated insurance carrier
The LG Service Advantage Program grants you peace of mind knowing your product investment is protected days within your purchase or months after purchase.
- Various plans to meet your application needs
- LG Service Advantages plans are robust yet flexible service solutions for your business requirements providing uplift features from day one, repair services after the LG manufacturer's warranty and extended protection after product purchase
- De-installation & Reinstallation Services
- We take the scheduling, management and logistics concerns off your plate by dispatching our LG-certified service technicians to de-install the defective unit and reinstall the operation unit
- Service Levels ensuring you're protected no matter what
- LG Service Advantage offers 24 hr., 48 hr. and 72 hr. restoration of your product* should the unit experience operational issues
- Advanced Exchange Service ensures restoration is complete
- LG Service Advantage ensures that an operational unit is on its way to your location and allows the maximum amount of uptime vital to your business needs
- 24 x 7 x 364 Customer Service and Support
- Our round-the-clock call center is here to help you with any and all of your service needs. Our customer service agents will go through the issues you're experiencing and work with you to resolve your situation as quickly as possible.
- LG-Authorized Service Technicians
- LG Service Advantage is supported by a network of certified service technicians who specialize in the function, handling and repair of LG products. Nationwide support allows us to be in the right place at the right time every time.
- Shipping & Logistics Handling
- Shipping and logistics management of a defective product can be time-consuming and stressful. We take the guesswork out of how a unit is packaged, picked up and delivered to an authorized service center by managing all of the shipping and logistics processes for you
- Fully Transferable within the United States
- LG Service Advantage grants all plan holders the ability to transfer the service contract to anyone within the United States. Given the constant change in our business world today, it's nice to know you can still attach protection, regardless of transition.
*Limitations and exclusions apply. Subject to detailed terms and conditions. Service contract provided by Service Net Warranty, LLC or its affiliates. LG is not affiliated with Service Net Warranty, LLC.