Help & Video Library

My TV will not power on.

Check outlet and power cord.

My TV has no remote operation but front panel works.

Check remote control input on back of TV.

My TV powers off after 2 hours.

Disable auto on feature or send a remote command after unit comes on and this should disable this feature.

TV not working or communicating with Lodgenet.

Make sure D-Box is turned on (especially if the unit has just come back from repair).

Remote not working with hospital sets.

Make sure switch on remote is set to bed 2 (remote ships with switch on bed 1 by default).

Unit loses audio after a couple of seconds of being on.

If no RJP is connected make sure line 93 in installers menu is set to 0 or audio loss will occur.

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