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45 pints - Dehumidifier

LD451EGL

COLOR
  • 45 pints
  • Lo-Decibel™ quiet operation
  • Full bucket indicator with Auto shut-off
  • Low temperature operation
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58 Questions & 85 Answers

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New LG451EGL - no water collected ever.

I have a damp basement and an old dehumidifier that pulls water daily. I wanted a newer unit and bought the LG451EGL. I took it out of the box, took off the plastic wrap, plugged it in, and turned it on. I has run for two days and is bone dry. Did I miss a step in startup or could I have a defective unit. I turned the old one back and it started pulling water, and clearing up the musty smell, immediately.
Category: I own this product
Interested in: Troubleshooting
 
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1 year, 8 months ago
User Name:
Anonymous
Shiremanstown, PA, USA
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Answer: 
This unit is notorious for being a very poor quality product that WILL leak refrigerant over the winter. It is a seal system, so there is no way to recharge it. Originally had a 5 year warranty, now it is only 1 year due to tens of thousands of warranty returns. If you you did get a replacement, it was a REFURBISHED unit with the exact same problem. Very expensive Dehumidifier for 1 years use!
Gender: male
1 month, 3 weeks ago
User Name:
PSW73
Iowa, USA
 
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Answer: 
As long as you removed all of the packing material, the unit should be plug and play. I bought the same one and had no problems plugging it in... it was full in 3 days! You may have a defective dehumidifier.
Gender: male
1 year, 8 months ago
User Name:
jdubhawaii
Honokaa, HI 96727, USA
 
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Answer: 
We regret the inconvenience you have experienced with this dehumidifier. It would seem that this particular unit is not operating properly. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
1 year, 8 months ago
User Name:
NeilE
 
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I have had this unit for 15 months. for the past 3 months it has been very noisy. Is this normal?
Category: I own this product
Interested in: Troubleshooting
1 year ago
User Name:
GBFan
Green Bay, WI, USA
 
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Answer: 
This unit is notorious for being a very poor quality product that WILL leak refrigerant over the winter. It is a seal system, so there is no way to recharge it. Originally had a 5 year warranty, now it is only 1 year due to tens of thousands of warranty returns. If you you did get a replacement, it was a REFURBISHED unit with the exact same problem. Very expensive Dehumidifier for 1 years use!
Gender: male
1 month, 3 weeks ago
User Name:
PSW73
Iowa, USA
 
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Answer: 
I had the same issue it has to do with the bottom bucket in my case.I put a bungee cord around the whole bucket and fastened it to the back of the dehumidifier.
Gender: female
8 months ago
User Name:
Sweetness76
Oswego, NY, USA
 
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Answer: 
I have the same problem of noise. I was ready to get rid of the machine as it sets in a basement near a T.V.. I have had my dehumidifier for a few months . It has always been noisey. Otherwise, it works fine.
A partial solution that I can tolerate is that I bought wide strapped bungie cords. I wrapped 2 around the machine to minimize front grill and internal vibrations. The bungie cords are rubberized and help absorb vibrations. I have to undo one of them when I empty the water. Sometimes you have to reposition the cords to find the best locations. To date this system has worked.
I believe the noise reflects poor design, materials, workmanship, and quality control. When my machine dies I look for another brand.
Gender: male
1 year ago
User Name:
ELVIS51
Stittville, NY 13469, USA
 
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3 answers

Why has moisture begun to collect on top of the unit ?

Unit has worked well for three years but recently has collected some water on top. Stills works but i am wondering if it is about to fail.
Category: I own this product
9 months ago
User Name:
Dan1
 
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Answer: 
This unit is notorious for being a very poor quality product that WILL leak refrigerant over the winter. It is a seal system, so there is no way to recharge it. Originally had a 5 year warranty, now it is only 1 year due to tens of thousands of warranty returns. If you you did get a replacement, it was a REFURBISHED unit with the exact same problem. Very expensive Dehumidifier for 1 years use!
Gender: male
1 month, 3 weeks ago
User Name:
PSW73
Iowa, USA
 
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Answer: 
The top is getting cold and sweating. Is the top bent down touching the cold coil underneath? If not put some flat stick on insulation between the coil and metal cabinet.
Gender: male
8 months ago
User Name:
Superheat
Florida
 
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Answer: 
We regret the trouble you have experienced with this dehumidifier. It is not common for moisture to collect on top of the cabinet. However, if the moisture is still being collected in the tank, then this may be happening due to increased humidity in the room. If it continues, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
9 months ago
User Name:
NeilE
 
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2 years, 10 months ago
User Name:
Dallas
Michigan
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Answer: 
Replace the defrost sensor.
Gender: male
8 months ago
User Name:
Superheat
Florida
 
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Answer: 
There are two common causes of ice forming on a dehumidifier. One could be if the room temperature gets below about 65 degrees Fahrenheit. The unit should perform properly once the temperature rises. The other common possibility would be that the unit is leaking coolant, and it is freezing on the coils. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
2 years, 10 months ago
User Name:
NeilE
 
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2 answers

Tube for hose does not connect

No matter what I do, I cannot attach the tube/hose designed to drain the water directly into my sump pump area. It just won't attach! If I push it up against the little spout, it won't stay in position. As a result I'm forced to empty the bucket twice a day. REALLY annoying. Whats the magic trick needed to make this work????
2 years, 9 months ago
User Name:
LizH
New Jersey
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Answer: 
I had the same problem at first, but then realized that I just had to snap the hose in with a little more force. Once you hear the snap you are good to go.
11 months ago
User Name:
Maestro
Massachusetts, USA
 
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Answer: 
The drain pipe must be twisted into place on the rubber stopper at the end of the elbow drain hose inside the unit. It must continue to be twisted on until the plastic tab, on the drain pipe, can fit into the slot on the back of the casing.
2 years, 9 months ago
User Name:
NeilE
 
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With easy operation and great features, this LG dehumidifier makes controlling the humidity in your home better than ever. It's designed to remove excess moisture quietly and efficiently, preventing mold, mildew, bacteria, and house damage, while enabling your family to breathe easier. With a dual-speed fan, easy touch controls and easy emptying, your LG dehumidifier will provide long-lasting benefits you can feel.

Design, features and specifications subject to change without notice. Screen images simulated and/or dramatized. Some features in videos may not be available on all models. Please refer to the TECHNICAL SPECIFICATIONS tab for a complete list of features by model.
Design, features and specifications subject to change without notice.

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