Rated 1 out of 5 by Rico Died after about one year
I received this machine as a "swap" because an earlier dehumidifier died while under warranty. (That was nice, though; good customer support). A few days after the warranty on this machine ended (literally, 2 days!), I noticed water condensing on the top panel of the machine.
Turns out that only the top part of the refrigeration coils was working, getting freezing cold. (You can see the white ice forming on the pipe going to the top of the unit; the rest of the coil stayed relatively warm.) The machine was using a lot of electricity (which I knew, since I had it attached to a kWh meter) and not dehumidifying much.
In short, a big disappointment.
October 11, 2014
Rated 5 out of 5 by Birdman A great product
This unit is all I expected and more. It replaced a Whirlpool unit that did a decent job but was very hard to clean. I am on my second season with this model. I am using it downstairs in my home, which is about 1200 sq. ft. and I have it set to 55%. It runs for a while and shuts off, telling me it's doing the job. The humidity level matches my humidity gauge in the hall. I find that I'm emptying it once a day and I use the contents to water my house plants and my garden veggies. I strongly recommend this LG product.
August 3, 2014
Rated 1 out of 5 by Liz These DO NOT last
We purchased one in 2011 and only used it during the summer months (3 months at the most). It was cleaned and put away for the winter. When we pulled it out for the following summer, it worked for a couple of weeks and it died. We thought that the one we got was just a one-off and purchased the same dehumidifier from Home Depot (thinking -- it can't break again? WRONG!!!). The same thing happened to the 2nd one. We are back to using our 5-6 year old dehumidifier. It's loud but it works and has not need any service at all.
July 14, 2014
Rated 1 out of 5 by ponca PURCHASE A YEAR AND SIX MONTHS, QUIT WORKING
LOOKED TO BE A GREAT PRODUCT, BUT I WAS WRONG. UNIT QUIT AFTER 16 MONTHS.
July 6, 2014
Rated 1 out of 5 by sugartaurus JUNK
As soon as the warranty is over this product stops working for no reason. Cannot find dealer to repair. Error messages showing that are not in manual. Very expensive plant stand
April 13, 2014
Rated 5 out of 5 by Karen1112 My LG dehumidifier saved the day!
I was renovating a new home when moisture was found in the concrete. I purchased and plugged in my new LG dehumidifier and within 3 days, the new wood flooring was able to be installed as the moisture was gone! Gallons of water poured out of this machine! It was amazing. Thank you LG!
November 1, 2013
Rated 3 out of 5 by watagared Works as promised, so far
Seems to work as promised but needs improvement. This one replaced a Frigidare that died. Here are some items that need attention:
needs a window/float to monitor water level visually
needs to stop running when the basin is removed but not full
STOP ADVERTISING AS A LO-DECIBEL MACHINE. IT IS NOT!
September 26, 2013
Rated 4 out of 5 by Kathy My basement is dry again!
I have owned this unit for 2 months and so far I love it. The concrete floor in my basement is dry after sump pump malfunction. After running it 24 hours a day, I did not see any increase in my electric usage.
August 22, 2013