Rated 5 out of 5 by epsilonkore Well this was a surprise...
Bought all new LG kitchen and laundry appliances due to the excellent reviews in several leading websites and consumer publications. I have yet to regret it! The stainless metal exteriors are a snap to clean, and each device feels solid, well thought out and constructed. The microwave purchase was a bit of an after thought. My old microwave was the only device from my original home purchase that I actually liked. I hated to see it go, but it was a hideous white that would not fit in at all with the new LG kitchen. So I ordered the largest available at Best Buy simply because the wattage of the LG's was no where near what my old unit was. This unit is rated around 1000 watts where my old one was 1600, so I was concerned about how well it would cook. The thought was quickly vanquished from my mind. After cooking two chickens and some popcorn I could immediately tell that technology has truly advanced from my 13 year old unit! The new features such as a built in convection oven (wow) just kind of spun me around. You can microwave WHILE cooking with convection for crisp AND fast!? I had NO idea this microwave (if you can call it just that) had combined two of my kitchen appliances into one. After using it for some time I can tell you its not quite as good as my toaster over at crisping, but the fact it can thaw, cook, crisp "close" to what my toaster oven does, in HALF the time... its a done deal. Bye toaster oven, hello counter space! Popcorn... my old unit did it great, this one... its just showing off! Throw any size in, the LG detects its size and starts popping. I stand by as it cooks to be sure it doesnt burn, and so far it hasnt. Several different brands (i love my popcorn...) have all come back just right. The only thing I wish was improved... its a small thing, the light bulb on the inside needs to be about twice as bright. I can barely see inside while it cooks. Energy savings all around compared to my old unit, but I will bump the wattage on the interior bulb next time its replaced. (if possible)
June 5, 2015
Rated 4 out of 5 by duke11 Has great features.
Easy wipe clean front. Cooks much better than our old models.
April 7, 2015
Rated 5 out of 5 by Ragosti We love this product!
We never had a convection microwave before and this really helps out in the kitchen. My son who would continuously pull out the toaster oven or use our main oven to heat things up now uses this all the time.
March 23, 2015
Rated 5 out of 5 by KitchenRedone Awesome Features
Let me say "senor cooking" is by far the easiest form of cooking and my items always come out perfect. I tell all my friends to upgrade to a microwave with sensor cook. You'll wonder how you lived without it.
This microwave doesn't have the feature where you can hold buttons 1-5 and automatically get 1-5 minutes of 100% power microwaving. You can, however, push the EZ on button as many times as you want and it will give you 30 seconds of 100% power for each time you hit it (3 pushes and you get 1.30 minutes). Works just fine.
Wasn't sure convection would really work in a microwave. It does. I don't use it as much as I should but it works great for french fries, onion rings, chicken nuggets, etc. I've not used it for anything more complicated than that but it has to be more economical to cook these items in the convection microwave rather than heating up the whole big oven. My only negative is there is no preheat button for the convection feature. Adding that button would be a really big plus because you have no idea what temperature the microwave convection oven is when it is warming up...that is why I've not tried making cookies in it. Don't want to start my cookies at too low a temperature. Possibly I've just not discovered how to do this. Might call customer service.
Overall, works great, looks great, has tons of features. Good purchase.
February 16, 2015
Rated 1 out of 5 by RandyG Rpaired x 6. replaced and still faulty
This machine / model never worked properly. The convection feature did not heat to a cooking temperature. It was repaired several times, replaced with a new unit that developed the exact same problems.
I must say, however, that the LG Repair and warranty departments were outstanding. When the machines malfunctioned, LG came out for repair quickly and the repair people did their best to diagnose and fix the problems. It was at least 6 repair attempts between the 2 units, so time consuming, and the repair did not work even after replacing the guts of the unit, the latches, the keypad and the door. It didn't latch properly, so the unit would not start as it should without opening and closing the door and pressing start, sometimes multiple times. I think the model design has flaws.
It was replaced today with another model, not a convection and I'm hoping this new unit works.
February 9, 2015
Rated 5 out of 5 by bug1168 So versitile
I love that this microwave is also a convection oven. I got rid of the toaster oven on my counter and now I have an additional rack to bake on. And you wouldn't think that a microwave could be smart, but it is...automatically turning on a fan when something on the stove is causing smoke, or cooling itself down with the internal fan after using the convection oven. It is a perfect selection in my new kitchen of LG appliances.
February 5, 2015
Rated 2 out of 5 by sandi very disappointed
Purchased a Washing machine that was fantastic and wanted to continue with the LG brand. Bought a MW/ convection and had problems from the onset. F5 error code, microwave counted down with no microwave activity, the door handle latch turned off the Mw, you name it, Had the guy out twice in the first 2 weeks. after replacing the control panel, dehumidifier switch, door latch it still does not work. Called, set up a 2nd service call, to see if it could be replaced, and the service man called and told me that he could not replace the unit unless he jumped thru hoops and that I should go back to where I purchased it because I would never be happy with this unit. :-(
January 9, 2015
Rated 5 out of 5 by geojarn Great Microwave
Love the microwave/convection feature, nice to have two ovens in the house. Not the most intuitive to use in the advanced modes, keep the manual handy, but great once you get acquainted with it. I would also recommend planning to vent outside, the fan does move air well and is loud if vented inside.
December 31, 2014