To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE9 or greater).

The LG.com website utilizes responsive design to provide convenient experience that conforms to your devices screen size. In order to get the best possible experience our LG.COM website please follow below instructions.

If you’re using Internet Explorer 8 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE9 or greater).

If you’re using Internet Explorer 9 and higher, turn off your Internet Explorer browser’s “Compatibility View settings” by following steps below:

  • Right click at the top of your browser and make sure the “Menu Bar” option is selected
  • Select “Tools” from the menu bar and then select “Compatibility View settings”
  • In the pop-up menu uncheck all three boxes and click “Close”
  • Your browser window will automatically refresh and you’ll be ready to go
Skip to Contents Skip to Accessibility Help

Public Notices

General Public Notices

Updated warranty statements on certain Blu-Ray and Home Theater products

02/07/2011

IMPORTANT WARRANTY INFORMATION. 
PLEASE READ.

February 7, 2011 – LG Electronics has discovered that there is a printing error on the warranty statements on certain of our Blu-Ray and Home Theater products (the “Warranty Statements”) which will be available for purchase in the coming weeks.  The Warranty Statements are the documents which are contained inside the product box and incorrectly state that the Manufacturer’s Limited Warranty period is 1-year parts / 1-year labor.  The correct warranty period for these products is 1-year parts / 90-days labor.  The remainder of the Warranty Statements are correct as written.

The affected models are listed below.  We apologize for any inconvenience this may cause.  Please contact LG Customer Service at 1-800-243-0000 should you have any questions.

Models:  BD630, BD640, BD650, BD670, BD690, LHB976, LHB536, LHB336.