Discontinued Product

A Tall Drink of Water

3-Door French Door Refrigerator with Ice and Water Dispenser (21 cu. ft.; Stainless Steel)

LFX21971ST

  • The spacious well thought-out interior of this refrigerator adds to its already sophisticated exterior styling with a wide-open view low-profile shelving and an integrated crisper and deli storage center.
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3-Door French Door Refrigerator with Ice and Water Dispenser (21 cu. ft.; Stainless Steel)

LFX21971ST

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5 Questions & 5 Answers

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looking for a filter for LG Fridge

LFX21971ST this is the model, in your website it shows that the refrigerator has been discontinued. I work for HOme Depot and i have a customer that bought the fridge about 3 years ago and now is having a problem in finding this filter to replace her old one. where could the filter be found for this loyal customer
Category: I do not own this product
Interested in: Specifications
1 year, 8 months ago
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ROsie08
 
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Answer: 
Accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/conte.... The part number for the water filter cartridge is 5231JA2006A.
1 year, 8 months ago
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NeilE
 
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Why do the crispers keep freezing everything I put in them?

I have this refridgerator and the crispers really STINK! No matter what temperature I have the refridgerator set at, most items I put in the crispers freeze - lettuce, celery, carrots, etc. I follow the "directions" on the crispers and if I have vegetables in one use the correct airflow, same with fruits. I do not mix fruits and vegetables in the same crisper.
I cannot tell you how many times I have pulled out my lettuce to make a salad, and find it completely frozen. What causes this??
P.S. - I will never buy another LG appliance. I am so incredibly unhappy with this refridgerator - I have had so many problems with it.
Category: I own this product
Interested in: Troubleshooting
1 year, 6 months ago
User Name:
MaryTF
Minneapolis, MN, USA
 
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Answer: 
We regret the trouble you have experienced with this refrigerator. Such temperature problems in the crisper drawers are not normal operation. It would seem that this unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
1 year, 6 months ago
User Name:
NeilE
 
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can i dim the exterior led lights

the led lights on the water/ice door
Category: I own this product
Interested in: How To use
1 year, 8 months ago
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dorken
 
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Answer: 
I apologize, but no; the LED display panel is not designed with a dimmer option.
1 year, 8 months ago
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NeilE
 
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A couple of the bulbs are out or flickering in the top of the refrigerator compartment. Are they individually replaceable or is it a complete unit? Are they end user replaceable and are instructions available? What is the part number(s) for the replacement part(s)?
Category: I own this product
Interested in: Troubleshooting
 
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1 year, 4 months ago
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JoKen
 
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Answer: 
We regret the inconvenience you have experienced with this refrigerator. The LED lighting panel is a single component and is not end-user replaceable. It is recommended to contact a service technician about this matter. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
1 year, 4 months ago
User Name:
NeilE
 
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My LFX21971ST french door refrigerator led lights are not working
Category: I own this product
10 months ago
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Anorado
 
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Answer: 
The refrigerator LED lights are in a panel on the roof of the refrigerator cabinet. This panel is not designed to replaced, except by a qualified technician. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
10 months ago
User Name:
NeilE
 
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This LG French Door refrigerator gives you premium styling, and the industry’s tallest water dispenser (which fits an entire pitcher!). Our sophisticated cabinet-depth styling not only blends seamlessly with your cabinets, it opens to reveal recessed LED lighting, an integrated crisper and deli storage.

Design, features and specifications subject to change without notice. Screen images simulated and/or dramatized. Some features in videos may not be available on all models. Please refer to the TECHNICAL SPECIFICATIONS tab for a complete list of features by model.

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