Discontinued Product

Fills Kitchens with Style. Fills Pitchers with Water.

3-Door French Door Refrigerator with Ice and Water Dispenser (25 cu.ft.; Stainless Steel)

LFX25971ST

  • The spacious well thought-out interior of this refrigerator adds to its already sophisticated exterior styling with a wide-open view low-profile shelving and an integrated crisper and deli storage center.
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3-Door French Door Refrigerator with Ice and Water Dispenser (25 cu.ft.; Stainless Steel)

LFX25971ST

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11 Questions & 11 Answers

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Parts

I am looking for parts. Specifically, the LED interior lights for my LG LFX25971ST french doors fridge.
2 years, 2 months ago
User Name:
Oscar
175-04 109th Ave., Jamaica, NY 11433
 
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Answer: 
We regret the difficulty you have experienced with this refrigerator. Unfortunately, the replacement of the LED lighting has not been designed in such a manner as to recommend replacement by any other than a licensed service technician. As such, in order to make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
2 years, 2 months ago
User Name:
NeilE
 
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We are having problems with the icemaker

The icecubes are fused when they come out of the icemaker. They do not break apart when they fall into the bin, so when we try to get ice nothing happens except the motor runs and runs and runs. We have to remove the bin everytime we want ice. We've emptied the bin and started over several times. We've tried different sizes for the icecubes (Small, medium, large). We've tried crushed ice. We've tried to reduce the water pressure by turning back the valve at the wall connected to the water line. Nothing has worked.
Category: I own this product
Interested in: Troubleshooting
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1 year, 10 months ago
User Name:
JB64
Pennsylvania
 
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Answer: 
We regret your displeasure with the ice cubes, as they are released from the ice maker. It appears that there is still water enough getting to the ice maker to allow the cubes to form together. Also, as it appears from your pictures that the cubes are only fusing at one end, it may be that the refrigerator, and by it the ice maker, may not be level, and that causing the water to flow more to one side than the other. These are possibilities that should be checked. If you have additional questions about this unit, please contact our Customer Interactive Center at 800-243-0000.
1 year, 9 months ago
User Name:
NeilE
 
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freezer door jammed cannot open

Category: I own this product
1 year, 9 months ago
User Name:
micmonkey
WAHIAWA,HI
 
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Answer: 
We regret the trouble you have experienced with this refrigerator. There is little that should be able to hinder the opening of such a freezer door. As such, it is likely that the tracks may have developed some frosting or ice. It is recommended to thaw the unit by unplugging it for about 4 hours, which should allow this freezer to open, at which time you can clear away any moisture that may have frozen in the tracks, and will thus allow proper operation. If such a situation persists, or this does not resolve the matter, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
1 year, 9 months ago
User Name:
NeilE
 
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how to raise freezer temperature in refrigerator

My freezer is set at -19 I am trying to raise this to say 0 how to accomplish this can not find manual as i just bought the house with fridge in it already
Category: I own this product
Interested in: How To use
1 year, 8 months ago
User Name:
billo
19096
 
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Answer: 
We appreciate your interest in this refrigerator. The freezer temperature should be adjustable by simply pressing the FREEZER button, in order to cycle it back to your desired temperature. A copy of the owner’s manual is available for download from our website, at http://www.lg.com/us/support-produc....
1 year, 8 months ago
User Name:
NeilE
 
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Adjusting Door Tension- LFX25971ST French door

Our Left door, which has the Ice maker and all controls shuts hard, more like a soft "slam" shut. Seems that maybe tension can be adjusted? We purchased the unit from a friend who was moving, and we have not yet set up the Ice maker, could there be a connection to not having ice or the weight of it in the door which would cause the door to close too quickly?
Category: I own this product
Interested in: Troubleshooting
1 year, 8 months ago
User Name:
BKM1
Vestal NY
 
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Answer: 
We regret the trouble you have experienced with this refrigerator. The refrigerator does not have any means of adjusting how hard the door swings shut. The only adjustment that can be made in relation to the swing of the doors is in how high the front legs are positioned. If they are raised too high, the doors will swing shut faster.
1 year, 8 months ago
User Name:
NeilE
 
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This LG French Door refrigerator features premium styling, the industry’s tallest filtered water dispenser (fits an entire pitcher!) and easy access to the foods you reach for most. The interior adds to its sophisticated design, with recessed LED lighting, Four-Compartment Crisper System, and deli storage.

Design, features and specifications subject to change without notice. Screen images simulated and/or dramatized. Some features in videos may not be available on all models. Please refer to the TECHNICAL SPECIFICATIONS tab for a complete list of features by model.

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