Our story is the same as the other reviews!Compressor has quit twice now and I am currently waiting for the repairman again. Big money fridge that hardly lasts a year before trouble starts. A lot of money wasted on the this fridge and groceries that parish, as well as clean up time and inconvenience!!
Would NOT recommend!!
November 20, 2013
Great features, terrible quality
We bought this fridge because of the impressive features, look of the fridge, and favourable reviews of LG as a fridge manufacturer. Boy were we wrong! Some of the features on the main front panel were not working since delivery and it was promptly replaced. We were happy with the fridge since but now that it is 1 1/2 years old, it stopped working completely. First, the freezer stopped working and all our frozen food started defrosting, then within a day the entire fridge stopped cooling! We have 2 small children and our fridge has not worked at all for the last 3 weeks (did I mention this is in the middle of a heat wave?). Over the last few weeks, we have had 3 separate service calls to try to fix the problem by replacing 4 major components including various electronic boards and the compressor. Our fridge still doesn't work and arranging a replacement has been an absolute nightmare!!! I do not recommend this product to anyone. You are better off buying a basic model that works.
July 20, 2013
Great Features, Terrible Quality
We purchased our fridge 18 months ago and it worked great for 8 months, then the trouble began. The first time the compressor died and we were 6 weeks waiting on parts and the repair guy. It then ran great for another 9 months and compressor died again. The repair guy came yesterday and installed the new compressor. The fridge ran for 2hrs and has now died again. We have 2 small children with a 3rd on the way and thought we were spending our money on a quality product, boy were we wrong!! We have a 2nd LG fridge in our basement bar which has worked flawlessly but the one in the kitchen is a NIGHTMARE.
June 1, 2013
This is the best and worst Frdige Ihave ever owned. I bought it because of previuos experience with an LG Fridge. I am currenlty on my second replacement of this model in less than a year. I got the third one on November 7and it the compressor startingmaking a horrible nosie a couple of days ago. The previoust wo fridges quit completley. Bought the first fridge in Feb and it was replaced in June, thenthat got replaced Nov 7. Looks like I might get a third replacement. I do really like the tall water dispenser, convertable drawer, and slimice maker. Lighting is great and whenit is working properly it was very queit. Just wish LG could figure out the bug that has plagued this model. Talking with the repair man it is a known issue for this model. Save your money, buy an LG fridge just not this model.
November 22, 2012