Rated 4 out of 5 Good product
Overall we're satisfied with the refrigerator. It's somewhat larger on the refrigerator side and smaller on the freezer side. That caused some problems but we're learning how to use it. The main concern I have for the long term is the icemaker. I've had two different incidents with it, not seating properly in it's spot in the freezer and clogged shoot for the ice cubes. I resolved both problems but they appear to be weaknesses in the design.
August 26, 2014
Rated 5 out of 5 by Loki's mom Great side by side!
I love my refrigerator! It looks great, works great, has lots of room, I love that the ice cubes fit into the reusable water bottles, and the filtered water always tastes good. The stainless steel does not pick up fingerprints and is easy to clean inside and out. It has LED lights and is very energy efficient. Since I have switched over to all LG appliances in the house we just moved into, our power bill has gone down significantly!
August 16, 2014
Rated 4 out of 5 by JoycePHR Mostly good
My old fridge died and I had to buy one quickly. Glad I found this one except for the horribly annoying beeping when I'm having trouble finding something inside or putting things away after shopping. May be good with kids leaving the door open, but I would LOVE to have the option of turning it off!!!!! Related to that is that the door has to be SO far open to stay. If I really push it, it bangs on the door frame to the dining room. How 'bout just a normal place????
July 15, 2014
Rated 2 out of 5 by Marsha, dahhling... Disappointing Quality
I'm writing this review hoping the folks at LG will read it and work hard to improve quality in the future. I bought and had this refrigerator installed the last week of June, 2014. I've encountered several disappointments already, although the refrigerator unit is currently operating well.
First, after reading the Owner's Manual I learned I must shut off the water supply to my HOUSE just to change the water filter inside this little refrigerator. Had I known that I would not have bought it. LG recommends changing the water filter every 6 months, and also running 2.5 gallons of water through the line to purge the system. Ungh...
Second, nowhere in the paperwork or the Owner's Manual does it specify what type of water filter is needed. So, I guess I'll need to shut off the household water, remove the filter, THEN I can locate a vendor to sell me a replacement, purchase it and finally install. Really?? Come on, folks at LG - you can do better than this! Include a replacement filter with the refrigerator. Good grief! What on earth were you thinking here?
Third, after noticing all the grammatical errors in the Owner's Manual, I got a sinking feeling - is quality control emphasized or acted upon at LG? Reading the English section instructions I found nonsense statements such as (page 22) "Lift up the shelf on the part of the front in its totally." (huh??) and "Finally, tilt the shelf while taking out in the same time to remove." Page 16 has a spelling error and a statement that reads, "cool air enters through the refrigerator of the freezer section and moves up," yet the illustration below it shows all arrows pointing down. There is a "refrigerator of the freezer"?? Makes no sense.
If the Owner's Manual alone is this bad,and changing the water filter is an onerous task, what does that suggest in regard to the quality of the internal mechanics of the refrigerator itself? Not good.
I wish I could say I am confident I have a good, reliable and well-made product, but I am not. Truth is, I'm now quite worried my new LG refrigerator may not last or operate without problems. Sigh....
July 1, 2014
Rated 5 out of 5 by joann62 Great Quality
I searched for 2 years to find a refrigerator with an ice & water dispenser that would fit in a smaller area. I finally found this & it had much better ratings than the others I had researched. I wasn't big on the side by side, I thought it would have less room inside, but it doesn't. It's spacious inside with plenty of room for everything I need +. I love the Quality of this refrigerator. Only drawback is the ice dispenser spits ice all over. I found I can easily deal with it by using a small pitcher for ice & pouring it into my glass. It's looks great & is very well made. Thank You LG!
July 13, 2014
Rated 3 out of 5 by Chris Good fridge - Bad doors
The fridge works great, but the doors do not line up. I point this out to installer who said "the inside lines up ok" , & left. It works great but I spend a lot of time trying to push the freezer door in further.
May 26, 2014
Rated 5 out of 5 by alfrede product is high quality with good featrues
First time with an ice maker, ice crusher and water from refrigerator door. Absolutely adore the refrigerator. One small problem our golden retiever likes ice cubes and jumps up and hits the lever with his paw. I mean it - any suggestions
May 16, 2014
Rated 5 out of 5 Great fridge for the price
This is a great fridge for the price (I got mine on sale). The look is nice (other than stainless requires cleaning of smudges) and it does a good job keeping food cold. I like being able to rearrange the shelves.
The only negative is the ice / water dispenser. The selection buttons are a bit difficult to read, so if you're not paying attention you can end up with ice instead of water, etc. Overall this is a minor thing and once you get used to it, it is not a problem.
June 27, 2014