Product not a good long term investment for us
Product has had issues with the ice maker feature and freezer area. Fan noisy, and ice/water leaking down the inside back of the unit - freezing products. Seal on the freezer is not adequate, and doors on the refrigerator and freezer take special attention to ensure they are closed all the time.
Has been a dissappointment. Warranty and extended warranty have also been dissapointments, as the authorized service representatives have not been knowledgable enough to bring the isues to resolution.
No good experience to recommend or purchase LG brandto anyone.
December 10, 2013
have had this model for 2 years now. own other LG products but this model i would not recomend. its very noisy. the water line in the back had come lose. tighten the screws and its ok now. Nevertheless it concerns me that it happend. Good lighting inside. Some what disapointed in LG for this particular model.
October 29, 2013
Water from door all over floor!
This refrigerator is awful if you want water and ice through the door. The water shoots out past the tray where you place the cup and you have to place it strategically to keep this from happening. Also, if you're not careful the water will stay on. It's supposed to be an option, push at the bottom and get constant stream of water; push at the top and the water stops when your glass is full. Well...it doesn't work all the time. Then there is the ice, yes it crushes ice and keeps on crushing until you open the door because it gets stuck ON. You have to have longer fingernails so that you can get it under the lever and pull it out to stop the crushing and crashing of ice all over the floor! Oh, and these features of locking on the water and ice are NOT indicated on the refrigerator.
I've had this refrigerator for a few years and my family has learned how to not have a disaster all over the kitchen floor...BUT, when guests go to use these features they are surprised by the onslaught and embarrassed because they made a mess. This review has been prompted by the latest guest disaster and I advise if you are going to spend this much on what should be a fantastic product...pick a different one.
April 21, 2013
Before making this purchase I looked at ALL of the options out there and for the price this fridge has the best combination of style, features, and function. Plenty of space that is semi-customizable. Controls are easy to use and the fact that you can turn the alarm feature on and off is a BIG improvement over ealier models. I'm not sure the "seperate" ice and water dispenser functions are the greatest only due to the fact that guests and those unfamiliar with the feature tend to splash water all over when they are only trying to get ice. I also notice that some liquid items stored on the top or middle shlef close to the freezer side of the compartment also tend to ice over. Maybe it's just a matter of getting my temperatures set properly. Overall I love the look and usability of this fridge.
October 30, 2011