My LG Frig model #LSC27931SB has had so many problems with the ice maker -- it's unbelievable! I was shocked to find so many people with the exact same problems .... and since some of the problems posed a real health threat (big piece of white plastic in my coke cup, that I got as a "present" when LG was dispensing crushed ice). This happened randomly ... and since I could still get ice, I didn't want to complain.
When I had the Best Buy repairman out to fix our LG, I discussed the crushed ice problem & showed him however many piece I had at the time (I think 3). He tried to tell me that it was only cosmetic, no big deal & that the company wouldn't pay to repair or replace that. So basically I just had to live with it :(
I'm not one to complain, so I just took his word -- and I've wondered?
In all, I think at least 5 pieces broke off. There is also a crack running down the bottom of the unit .... the clear basket is removable Now the machine won't dispense ice at all!!!! Cube or crushed
What now? Why wouldn't Best Buy fix their product?
Thank you so much for your help with this matter,
Category: I own this product
Interested in: Warranty issue
1 year, 6 months ago
Dripping Springs, TX, USA
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