Rated 1 out of 5 The ice maker does not work properly!!
The ice maker thaws and freezes constantly. It also leaks. I have to take out the ice container and break the ice with a knife every few weeks to remove the build up, so the ice maker will function properly. The ice also melts and then freezes into clumps. I would never recommend this refrigerator. I wish I could return it! Do not buy it!
November 4, 2013
Rated 2 out of 5 Looks great, but problems galore
Ice maker doesn't function well at all, then plastic cracked; freezer struggles if temperature setting < 0 (which actually stopped ice maker from working; plenty of frost build up around ice maker; water leaks from door; doors don't align perfectly. Don't buy it! Be watching to see if this review gets blocked.
May 17, 2013
Rated 1 out of 5 by Bill This unit has made me avoid LG at all costs
I had thought LG stood for quality, and was OK paying more for their product. However, from day 1 this unit never worked well. The freezer often allows ice cream, etc to thaw. The ice maker and water dispenser are the worst I have ever seen in any type of unit in my entire life. At this point, mine are totally non functional. Service has attempted to fix them 3 times. I've always experienced the "thawing ice" problem that everyone else complains about. This is worse. The ice and water simply do not dispense. Water line to the unit is perfect and has been tested. All kinds of parts replaced. LG Service and Customer Service are a total joke. I can't believe how bad they are to be honest. I'm about to buy another refrigerator to replace this, and frankly I will absolutely not even remotely consider LG for any other device in my homes ever again. It's too bad - LG has really ruined what was a great reputation.
September 13, 2012
Rated 1 out of 5 by Ben Mil If there was a NEGATIVE STAR that is my rating
This fridge SUCKS!..and not to mention LG products SUCKS.
The CEO needs to step down.
1. Poor workmanship
2. Poor Customer service
I found a screw frozen in the ice. I was lucky that I was not munching the ice. I called customer service and it has been 3 months and I am still waiting for a response for the repair.
The Ice maker constantly leaks from the inside and outside. It actually almost ruined my hardwood floors.
I only owned this unit for 3 years and the freezer is already having issues. Imagine that....3 YEARS only and I need to buy a new one.
STAY AWAY FROM ANY LG PRODUCTS!!!!!!!
September 3, 2012
Rated 1 out of 5 by NeverLGagain If I could give it a "0" I would
This has been the biggest disappointment of any appliance I have ever purchased. The ice dispenser "flap" is opened with an electromagnet when you push the button. The problem is that the flap never releases and air rushes up and melts the ice in the bin. This causes the ice to form a block, but even worse is that the melting ice runs down the door. It has ruined our Laminate floor and rusted the front of the door out. We literally have a rusty, less than 4 yr old refrigerator. By the time we figured out what was causing the problem, the unit was out of warranty and starting to rust.
April 7, 2012
Rated 3 out of 5 by Quality Unhappy
I've owned LG products in the past with no issues; however I have had so many, very frustrating issues with this one, especially the ice maker. The ice maker door will not close automatically after use causing the ice to melt. Also the ice jambs coming out, comes out crushed with "cubes" selected, seems to be stuck in the mode. The ice maker makes ice intermittently and is not at all dependable.
October 17, 2011
Rated 4 out of 5 by Gwangi Great Fridge - Icemaker is awful
It is really a wonderful refrigerator. The only draw back is that the ice maker leaks water and jams because of it. Every few days I have to clean out the bin and thaw it our and start over. I also end up with a puddle on the floor. If not for that, this would be a 5 star product. I hope there is an easy fix. The features on this are easy to use, the water filter is easy to change, it is a good easy refrigerator to use. Just don't depend on the ice maker.
July 17, 2011
Rated 1 out of 5 by jackrabbit icemaker stinks
Ice maker has never worked correctly.
ice door sticks open
auger shaft broken
display has bright & dim spots
refridge has cold spots, even after rearranging things, will freeze things w/ thermostat set @38
April 30, 2011