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Product Support

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Check out the latest information related to this product.

  • TV/Audio/Video
  • Home Video
  • BP325W


Warranty Information Labor 1 Year / Parts 1 Year More
If you need Repair Service, submit an online service request. Request a Repair

Manuals & Documents

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

  • Owner’s Manual
    Most comprehensive document of product setup and usage.

Software & Firmware

  • Software Update

    Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.

    Firmware update for BP125/BP230/BP325 (Ver: H12SON0420/Date:2014.08.14) Reference

    Firmware update for BP125/BP230/BP325

    1. Update to newest firmware

    2. Firmware Version : H12SON0420

    3. The way to update Loader Firmware with USB
    1) Copy 'H12SON.ROM' File to USB.
    2) Power on the set and connect USB in the Home menu status and then you can see the update process.
    3) Press play button. ( Do not unplug USB until update is finished.)
    4) If update is finished, the power will turn off automatically and restart.
    5) Unplug the USB. 

    Firmware update for BP325 (Ver:BD7.783.00/Date:2012.12.24) Reference

    Firmware update for BP325

    1. Improvement
    1) Implement Version display Error
    → When we display Version name in Setup, it displays

    2. Firmware Version : BD7.783.00

    3. Upgrade instruction is refer to the "BP325 Upgrade Instruction.pdf" file 

    Firmware update for BP325 (Ver:BD7.782.00/Date:2012.12.05) Reference

    Firmware update for BP325

    1. Improvement
    1) Implement Brave / Total Recall BD disc Power off issue
    → When we play BD disc, It does Power off.
    2) Implement Special MKV file playback.
    → When we play 8 speed scan with this file, it goes to Stop.
    3) Implement Special BD disc menu display
    → When we insert this special BD disc, menu is not displayed

    2. Firmware Version : BD7.782.00

    3. Upgrade instruction is refer to the "BP325 Upgrade Instruction.pdf" file 

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