Your LG washer is equipped with all of the latest innovations, even when it comes to troubleshooting. We've created Smart Diagnosis™ Technology to help diagnose and solve any problems you may encounter quickly and correctly.
With the addition of the free Smart Diagnosis™ App you can diagnose problems without ever needing to call an LG representative. This application can record and analyze the special tones emitted by Smart Diagnosis™ washers and can instantly provide you with trouble-shooting steps to get the problem fixed.
If you have a problem with your machine, or can't figure out what to do when you get an error code, simply contact us. Our LG Support Representatives will ask you to press a few buttons, and your washer will emit a tone to communicate operational information that allows us to give you a precise diagnosis right there, over the phone.