Skip to Contents

Skip to Accessibility Help


facebook google+ pinterest

LG Front Load Washer Optimal Setup Tips

There are a few details you should always keep in mind when installing your new washer—like location, if you want or don't want a pedestal, how to minimize noise, and how to connect the water supply. Next, you will find a few tips to help ensure the perfect setup.

Choose a section below or simply scroll down to begin.

Choosing the Proper Location
Installing a Pedestal Base or a Stacking Kit
Connecting the Water and Drain Lines
Leveling Your Washer
Smart Diagnosis™

Choosing the Proper Location

  • Make sure it will not be exposed to temperatures below freezing, or exposed to outdoor weather conditions.
  • The washer needs to be within reach of an outlet—usually 60 inches, or 1.5 meters will do—and the plug easily accessible.
  • Don't install in a wet or damp area.
  • Hook up one appliance per outlet.
  • Do not remove ground prong, the washer must be plugged into a 3-prong grounded outlet.
  • Avoid using an extension cord and install a circuit breaker if possible.
  • Remember to ground it in accordance with current regulations.
  • Choose a place where a water supply can be easily connected.
  • Do your best to level the washer machine to avoid vibration and noise. Learn how
  • Ensure clearance for water lines and airflow by giving at least 1 in. (2.54 cm) at the sides and 4 in. (10 cm) in the back. Wall, door or floor moldings may increase the need for space.
  • To open the door, you'll need at least 24 inches (61.2 cm) in the front.
  • If you're installing your washer over carpet, make sure the base opening is not obstructed.

Installing a Pedestal Base or a Stacking Kit


If you are installing your washer using an optional
pedestal base or stacking kit, please refer to the
instructions for your pedestal or stacking kit before
proceeding with the installation.

Connecting the Water and Drain Lines

Get step-by-step instructions on how to connect a water line to your washer. Doing it the right way can
increase the life of your washer.

Step 1.

Before you start, know that it's vital that you use new hoses when installing the washer. If there is an old hose you were hoping to reuse, don't. Please use the inlet hoses provided by LG. If your washer did not come with an inlet hose, please purchase LG certified inlet hoses for optimal performance. Hoses are available from an LG Authorized Parts Distributor.

Step 2.

It's time to insert a rubber seal into the threaded fittings on each hose. Insert one seal into the end of the hose that will connect to the water inlet on the washer and the other seal in the end that connects to the home's water tap.

Step 3.

The hot water line goes in the red hot water inlet on the back of the washer. Now attach the cold water line to the blue cold water inlet, also on the back of the washer. Make sure you're not cross-threading the hose fittings, then tighten them securely without over-tightening.

Step 4.

Almost done. Now attach the hot water line to the hot water tap, and the cold water line to the cold-water tap. Tighten the fittings.

Step 5.

Open the water taps fully to check for leaks, and inspect the hose for cracks and wear. Replace if necessary.


Ensure that the drain line is secure, or you could have a lot of unwanted water in your laundry room. There are three ways to install your drain hose: a standpipe, a laundry tub, and a floor drain.


Standpipe or Landry Tub: Start by clipping the end of the hose into the elbow bracket. Now insert the end of the drain hose into a standpipe, or hang it over the side of the laundry tub and use a tie strap to secure it in place. Check the total height of the hose and make sure it doesn't exceed 96 inches (2.45 meters) from the bottom of the washer.

Floor Drain: Simply insert the end of the drain hose into the floor drain. Secure the hose in place to prevent it from moving.

Leveling your Washer

The drum of your new washer can spin at surprisingly high speed—up to 1,400 RPMs. And although it boasts the TrueBalance™ anti-vibration system, you'll need to make sure your washer is level. It will further help to reduce noise and vibration. Here's how:

Step 1.

First, take special care not to pinch, strain, or crush the water and drain lines while moving the washer.

Step 2.

Place a level across the top of the washer.

Step 3.

Loosen the locknuts on all 4 leveling feet until you can turn the feet with the included wrench.

Step 4.

Now turn the bolts clockwise to raise the washer, or counterclockwise to lower it. Do it until the bubble on the level stays right in the middle.

Step 5.

Gently rock the washer from corner to corner to see if it's really level. If you're installing the washer with the optional pedestal, use the feet on the pedestal, and keep the washer's leveling feet fully retracted and locked into position with the locknuts.

Step 6.

Now that the washer is level from side to side and front to back, tighten all the locknuts. Make sure all four leveling feet are in firm contact with the floor. If not, repeat step 4.

Step 7.

Getting it exactly level can be tricky, so run the washer with a test load just to make sure. Place around six pounds of laundry in the washer, press POWER, select RINSE & SPIN and press START/PAUSE. When it starts running, check to see if it rocks or vibrates during the spin cycle. If it does, repeat the procedure starting from step 4.

Step 8.

Some floor surfaces are too slippery to keep your washer from moving on the floor during unbalanced loads. If this is the case in your laundry room, we suggest you to install non-skin pads to prevent the washer from moving.

Smart Diagnosis™

If you experience any problems setting up your new LG front load washer, this feature will help allow you to diagnose the problem quickly.

If you do have any problems, or you can't figure out what to do when you get an error code, just use Smart Diagnosis™.

You can either use the free Smart Diagnosis™ App, which helps allow you to diagnose the problem without needing to make a phone call, or you can contact us and use Smart Diagnosis™ over the phone. Our LG Direct Service Technicians at the LG Repair Center will ask you to press a few buttons, and your washer will answer by making a few sounds that will most likely allow us to give you a diagnosis right then and there.

Learn more about Smart Diagnosis™ here