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Using Smart Share - Blu-ray

Operation Home Video Last Updated 01/12/2016
Using Smart Share - DAV - File Sharing/Streaming/DLNA

This article provides help with setting up and using Smart Share on your Blu-ray Player, as well as some troubleshooting steps if things aren't working properly.


Using Smart Share on your Blu-ray Player to view Photos, Music, or Movies from Windows, MAC, Linux, Android, or iOS may require additional software on that device.

Visit our Smart Share Downloads page to download the software that you need.

Smart Share Downloads

Remember: The Blu-ray Player and the device that you're sharing from must be on the same network.

First, open the Smart Share  App. You can do this using the launcher as shown below.
Click the red box below the SmartShare logo.
The Linked Device List shows any devices that are connected, or those available to be connected. If your desired device appears in this list, use the arrow keys on your remote to highlight it, then click OK to connect.

Note: To use Wi-Fi Direct, select the option from the bottom of this box.

For a Wi-Fi Direct connection, both devices must be Wi-Fi Direct compatible. A list of available Wi-Fi Direct enabled devices will be displayed. Select your desired device.
Once the connection is initiated, you'll need to accept the connection on the device.

Note: Despite the 120 second countdown timer on your Blu-ray Player, most devices require acceptance within 30 seconds.

Once the connection is accepted on both devices, the Blu-ray Player will establish a connection to the device's media server.
The connected device's media server must be DLNA compliant.

Note: If you are trying to connect a Windows PC, you may need to download additional software.

Wireless connections can be unstable and are susceptible to interference. Accept the small disclaimer to move on.
The connected device will appear as a file system, much like the files on your computer. Navigate to the folder containing your media using the remote's Arrow and OK buttons.
You can search for specific media types by moving the top navigation.
Once connected, your device will appear in the quick menu on the home screen for easy access.
Back Next Home
First, download the LG Smart Share software. Click PC SW for Windows Download.

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Locate the file that just downloaded. Usually your downloads will be in C: > Users > Your Name > Downloads.

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Right-click the smartshare folder and choose Extract All.... You will be prompted to choose a location for the unzipped files to go. Choose a folder if you have experience with zip/unzip, otherwise make sure the Show extracted files when complete box is checked and click the Extract button near the bottom.

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When the extraction is complete, you'll see several files as shown below. Double-click the file called setup with the blue icon (the type column should say Application).

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Complete the Setup Wizard by clicking either Next or Yes at each step.

Note: Advanced users may change the install path. If you do not know what this means, don't change it (just click Next).

Some users may wish to change which folders will be shared with the Blu-ray Player. Use the section highlighted below to select specific folders. When finished, click Finish.

Zoom In
Once the setup is complete, the Smart Share software will run. Choose the type of media you wish to share.

Note: To open the program in the future, double-click the icon on the desktop.

Once the Smart Share software is running on your PC, your PC's files will automatically appear in your Blu-ray Player's Smart Share section.

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At this point you have two options:
1. You can choose which media to view using your Blu-ray Player's interface and remote.

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2. You can choose which media to view using the PC's Smart Share software. To use this option, you'll need to select your player from the menu on the right.

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Make sure to select which media you would like to play (from the left), before choosing your player.

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Once you've selected your media and your player, use the area shown below to control playback.

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Back Next Home

Do you need help connecting a wireless device (DLNA), or a USB device, such as a camera, smartphone or thumbdrive?

  • Be careful to follow the set-up instructions on both the Blu-ray player and the mobile device; otherwise, content streaming will not work properly.

    Note: Additional software may be needed on some devices. For smart phones/tablets, consult the App Store of your platform. For Windows PCs, visit Smart Share Software.


    • Both the device and the Blu-ray Player must be DLNA compliant.
    • The device must be on the same home network as the Blu-ray Player.
    • Both the device and the Blu-ray Player must be powered on.
    • If connecting through a router, the router must not block DLNA.
    • If the device is a PC, check the firewall settings.

    If everything above is correct, restart the router.
    If the issue persists, Contact Us.

  • Only certain formats of media can be played back on your Blu-ray Player. Copywritten material without the proper licenses will not play. If you're sure the content is not copywritten, below are the file formats supported.

    Video files

    File Location
    File Extension
    Codec Format
    Audio Format
    Subtitle Format
    Disc,
    USB
    “.avi”, “.mpg”, “.mpeg”,
    “.mkv”, “.mp4”, “.asf”,
    “.wmv”, “.m4v” (DRM
    free), “.vob”, “.3gp”,
    “.mov”, “.trp”, “.m2t”,
    “.mpe”, “.m1v”, “.m2v”,
    “.wm”, ”.flv”, “.ts”, “.dat”
    XVID, MPEG1 SS, H.264/
    MPEG-4 AVC, MPEG2
    PS, MPEG2 TS, VC-1 SM
    (WMV3)
    Dolby
    Digital,
    DTS, MP3,
    WMA, AAC,
    AC3
    SubRip (.srt / .txt), SAMI (.smi),
    SubStation Alpha (.ssa/.txt),
    MicroDVD (.sub/.txt), VobSub
    (.sub), SubViewer 1.0 (.sub),
    SubViewer 2.0 (.sub/.txt),
    TMPlayer (.txt), DVD Subtitle
    System (.txt)
    DLNA “.avi”, “.mpg”, “.mpeg”,
    “.mkv”, “.mp4”, “.asf”,
    “.wmv”, “.m4v” (DRM
    free), “.mov”, “.trp”,
    “.m2t”, “.mpe”, “.m1v”,
    “.m2v”, ”.flv”, “.ts”
    XVID, MPEG1 SS, H.264/
    MPEG-4 AVC, MPEG2
    PS, MPEG2 TS, VC-1 SM
    (WMV3)
    Dolby
    Digital,
    DTS, MP3,
    WMA, AAC,
    AC3
    SubRip (.srt / .txt), SAMI
    (.smi), SubStation Alpha
    (.ssa/.txt), MicroDVD (.sub/.
    txt), SubViewer 1.0 (.sub),
    SubViewer 2.0 (.sub/.txt),
    TMPlayer (.txt), DVD Subtitle
    System (.txt)

    Audio files

    File Location
    File Extension
    Sampling Frequency
    Bitrate
    Note
    Disc,
    USB
    “mp3”, “.wma”,
    “.wav”, “.m4a”
    (DRM free),
    “.flac”
    within 32 - 48 kHz
    (WMA), within 16 - 48
    kHz (MP3)
    within 32 - 192 kbps
    (WMA), within 32 - 320
    kbps (MP3)
    Some wav files are
    not supported on
    this player.
    DLNA “mp3”, “.wma”,
    “.wav”, “.m4a”
    (DRM free)
    within 32 - 48 kHz
    (WMA), within 16 - 48
    kHz (MP3)
    within 32 - 192 kbps
    (WMA), within 32 - 320
    kbps (MP3)
    Some wav files are
    not supported on
    this player.

    Photo files

    File Location
    File Extension
    Recommended Size
    Note
    Disc,
    USB,
    DLNA
    ".jpeg", ".jpg",
    ".png", ".gif"
    Less than 4,000 x 3,000 x 24 bit/pixel
    Less than 3,000 x 3,000 x 32 bit/pixel
    Progressive and lossless
    compression photo image files
    are not supported.
    • If using a USB thumbdrive or external hard drive, plug it into a computer to check if it's functioning.
    • If you're using a smartphone, tablet, or camera, set it to PTP mode. Refer to the device manufacturer for instructions.
    • Make sure the device is fully and securely inserted into one of the USB input slots on the Blu-ray Player.
    • If the USB device requires external power, make sure it is plugged into a functioning outlet and turned on.
    • Turn the Blu-ray Player off, then back on again.
    • If the issue persists, Contact Us.

    Note: USB devices formatted to file systems besides FAT32 or NTFS may not be compatible.

    • Make sure there are files on the USB device.
    • If you're using a smartphone, tablet, or camera, set it to PTP mode. Refer to the device manufacturer for instructions.
    • Turn the Blu-ray Player off, then back on again.
    • If the issue persists, Contact Us.

    Note: USB devices formatted to file systems besides FAT32 or NTFS may not be compatible.

  • Only certain formats of media can be played back on your Blu-ray Player. Copywritten material without the proper licenses will not play. If you're sure the content is not copywritten, below are the file formats supported.

    Video files

    File Location
    File Extension
    Codec Format
    Audio Format
    Subtitle Format
    Disc,
    USB
    “.avi”, “.mpg”, “.mpeg”,
    “.mkv”, “.mp4”, “.asf”,
    “.wmv”, “.m4v” (DRM
    free), “.vob”, “.3gp”,
    “.mov”, “.trp”, “.m2t”,
    “.mpe”, “.m1v”, “.m2v”,
    “.wm”, ”.flv”, “.ts”, “.dat”
    XVID, MPEG1 SS, H.264/
    MPEG-4 AVC, MPEG2
    PS, MPEG2 TS, VC-1 SM
    (WMV3)
    Dolby
    Digital,
    DTS, MP3,
    WMA, AAC,
    AC3
    SubRip (.srt / .txt), SAMI (.smi),
    SubStation Alpha (.ssa/.txt),
    MicroDVD (.sub/.txt), VobSub
    (.sub), SubViewer 1.0 (.sub),
    SubViewer 2.0 (.sub/.txt),
    TMPlayer (.txt), DVD Subtitle
    System (.txt)
    DLNA “.avi”, “.mpg”, “.mpeg”,
    “.mkv”, “.mp4”, “.asf”,
    “.wmv”, “.m4v” (DRM
    free), “.mov”, “.trp”,
    “.m2t”, “.mpe”, “.m1v”,
    “.m2v”, ”.flv”, “.ts”
    XVID, MPEG1 SS, H.264/
    MPEG-4 AVC, MPEG2
    PS, MPEG2 TS, VC-1 SM
    (WMV3)
    Dolby
    Digital,
    DTS, MP3,
    WMA, AAC,
    AC3
    SubRip (.srt / .txt), SAMI
    (.smi), SubStation Alpha
    (.ssa/.txt), MicroDVD (.sub/.
    txt), SubViewer 1.0 (.sub),
    SubViewer 2.0 (.sub/.txt),
    TMPlayer (.txt), DVD Subtitle
    System (.txt)

    Audio files

    File Location
    File Extension
    Sampling Frequency
    Bitrate
    Note
    Disc,
    USB
    “mp3”, “.wma”,
    “.wav”, “.m4a”
    (DRM free),
    “.flac”
    within 32 - 48 kHz
    (WMA), within 16 - 48
    kHz (MP3)
    within 32 - 192 kbps
    (WMA), within 32 - 320
    kbps (MP3)
    Some wav files are
    not supported on
    this player.
    DLNA “mp3”, “.wma”,
    “.wav”, “.m4a”
    (DRM free)
    within 32 - 48 kHz
    (WMA), within 16 - 48
    kHz (MP3)
    within 32 - 192 kbps
    (WMA), within 32 - 320
    kbps (MP3)
    Some wav files are
    not supported on
    this player.

    Photo files

    File Location
    File Extension
    Recommended Size
    Note
    Disc,
    USB,
    DLNA
    ".jpeg", ".jpg",
    ".png", ".gif"
    Less than 4,000 x 3,000 x 24 bit/pixel
    Less than 3,000 x 3,000 x 32 bit/pixel
    Progressive and lossless
    compression photo image files
    are not supported.

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