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Blu-ray Player won't power on or the display says BOOT - Blu-ray

Troubleshooting Home Video Last Updated 08/25/2015
Blu-ray Player won't power on or the display says BOOT - Blu-ray

Answer a few simple questions below to determine the best course of action.


  1. Which issue are you experiencing? Device will not power on Display says BOOT
    • Try to unplug the Blu-ray Player, then plug it back in again.
    • If the issue persists, Contact Us.
  2. Is the unit securely plugged-in to an electrical outlet?
    (if the unit is plugged into a power strip, please plug it directly into a wall outlet) Yes No
  3. Plug the unit securely into an electrical outlet.

  4. Does the LED on the front of the unit light up? Yes No
    • Try to plug the unit into a different, known working, electrical outlet. Test the outlet using another device, such as a lamp.
    • If the issue persists, Contact Us.
  5. When you press the Power button, does the unit turn on? Yes No
    • Check the batteries on the remote, then press the Power button.
    • Check the Power button on the unit.
    • If the issue persists, Contact Us.
  6. Congratulations, your unit has power!

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