Arcing and sparking must be avoided. The following are the factors responsible for sparking in microwaves. Ensure to use the right cookware and clean the unit occasionally.
Type of cookware
Not all cookware and utensils should be used in microwaves. Some, especially metal, can cause sparking to occur in cavity. Do not use anything in the NeoChef that is NOT microwave safe.
To avoid risk of personal injury or property damage, do not use stoneware, large sheets of aluminum foil, metal utensils or trimmed utensils in the oven.
Cook Ware For microwave oven Ceramic china or Pottery Ok Heat-resistant glass Ok Heat-resistant plastic over 120oC Ok Ordinary plastic Use with care (cooking shortly) Ordinary Glass Use with care (cooking shortly) Wood or paper Use with care (cooking shortly) Metal Don't use Metal treamed utensils Don't use Wrap (vinyl) Use with care Vinyl pack Use with care
Debris in the oven.
When the oven is not cleaned regularly, food crumbs can cause sparking. Clean food spills immediately and keep the interior of the NeoChef clean.
Some products such as whole eggs in shell, sealed containers and closed jars should not be heated in the microwave because they can explode.
Rusty or damaged unit.
A rusty or damaged unit is dangerous. If the interior of your NeoChef shows signs of rust or scratches, sparking and arcing can occur. Discontinue the use of the unit and request for service or replacement immediately.
Operate empty unit.
The microwave should NEVER be operated empty. There must be something inside the unit to absorb the microwaves or the cavity will be burned/scorched.
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