LG washers take into account variables such as cycle selected, the load size, load weight, fabric types, fabric thickness, amount of suds water temperature and more. These variables may extend the cycle duration as it may require more water, take more time to absorb the water and take longer to drain and spin.
-
Do you see an error code on the display?
Yes No -
Please visit our Error Codes - Washing Machine article for a complete list of error codes and possible solutions.
-
During what washing phase does the timer seem to be prolonged?
Fill WashSpinRinse -
Does the washing machine fill with water at all?
Yes No -
After starting the washer, does the drum move?
Yes No -
After starting the washer, does the drum move?
Yes No -
Does the washing machine fill with water at all?
Yes No -
Common reasons for cycle delay during the FILL PHASE are:
-
Dirty Inlet Filters
Mineral deposits from the water can build up on the inlet filters, which slows the water as it fills the machine.
To check the filters:
- Turn off the water supply to the washer.
- Remove the inlet hoses from the back of the machine. Have a bucket available to capture water draining from the water hoses.
- Check the inlet filters for buildup.
-
Kinked Inlet Hoses
Verify that there are no kinks in the water hose caused by tangles or from the machine being pressed against the wall.
-
Low Water Pressure
The required water pressure is between 14.5 PSI and 116 PSI. If the water pressure to the unit is at the lower end of this range, it will take longer for the unit to fill. If this is a recent occurrence, be sure to check the inlet filters for buildup, and check the inlet hoses to make sure they are not kinked. The water valves supplying water to the unit should be completely opened.
-
Added options
If WATER PLUS is selected, the fill time will be longer because this option adds additional water to the cycle.
-
Water Supply Valves
Make sure the water supply is turned on from the main.
-
-
Please visit our help library article for Not Enough Water for more information.
-
Common reasons for cycle delay during the WASH PHASE are:
-
Added Options
The stain cycle option will add time to the wash cycle to enhance wash performance.
The stain care option will add time by heating the water to different temperatures, according to the stain selected for an enhanced stain removal.
The wash/rinse optimizer adds time by extending the wash cycle if there is not enough detergent for the cycle (this option will add time to the rinse cycle if there is too much detergent).
-
Auto Suds Removal
This feature activates if the machine detects excessive suds in the unit. If it is automatically added without selecting any option, the unit will drain and add water to dilute the concentration of detergent. Each activation of this feature adds approximately 12 minutes to the cycle and it is possible for this to be activated multiple times.
Run a tub cleaner through the unit to remove detergent buildup, and reduce the amount of detergent and fabric softener as necessary.
-
Slow Draining
Make sure the drain filter is clean and free of obstruction. Make sure the drain hose is not kinked and is installed properly.
-
Drain Hose Issues
- Verify that there are no kinks in the water hose caused by tangles or from the machine being pressed against the wall.
- Verify the height of the drain hose loop and make sure it meets requirements stated in the manual.
Note: usually, 30" - 40" from the floor.
- Verify that there are no kinks in the water hose caused by tangles or from the machine being pressed against the wall.
-
-
If the drum does not move, the unit will require a repair service. Please visit our Request a Repair page for a professional service.
-
Common reasons for cycle delay during the SPIN PHASE are:
-
Slow Draining
Make sure the drain filter is clean and free of obstruction. Make sure the drain hose is not kinked and is installed properly.
-
Drain Hose Issues
- Verify that there are no kinks in the water hose caused by tangles or from the machine being pressed against the wall.
- Verify the height of the drain hose loop and make sure it meets requirements stated in the manual.
Note: usually at least 30" - 40" from the floor.
- Verify that there are no kinks in the water hose caused by tangles or from the machine being pressed against the wall.
-
Unbalanced Loads
If the load is not balanced properly, the unit will attempt to re-balance the items in the drum. During the spin cycle, when an unbalance is detected, the drum will slow down and tumble back and forth a few times to mix up the load. It will then speed back up to see if the load has been rebalanced. If not, it will slow back down, tumble back and forth a few times and then speed back up.
It will continue this until the load is rebalanced or the unit determines that it must be rebalanced by hand, at which point a UE Error Code is displayed.
Note: Too small of a load will cause the unit tu be unbalanced even after the customer has re-arranged clothing. It may require adding more clothes. The same can happen when washing cloths that are not of the same material. An example would be washing a towel with regular clothing.
-
-
Common reason for cycle delay during the RINSE PHASE are:
-
Dirty Inlet Filters
Mineral deposits from the water can build up on the inlet filters and slow the water as it fills the machine.
To check the filters:
- Turn off the water supply to the washer.
- Remove the inlet hoses from the back of the machine. Have a bucket available to empty any water from the water hoses into.
- Check the inlet filters for buildup.
-
Kinked Inlet Hoses
Verify that there are no kinks in the water hose caused by tangles or from the machine being pressed against the wall.
-
Low Water Pressure
The required water pressure is between 14.5 PSI and 116 PSI. If the water pressure to the unit is at the lower end of this range, it will take longer for the unit to fill. If this is a recent occurrence, be sure to check the inlet filters for buildup and check the inlet hoses to make sure they are not kinked. The water valves supplying water to the unit should be completely opened.
-
Added Options
Extra rinse will add time the rinse cycle. The wash/rinse optimizer will add time if there is too much detergent by adding additional rinses.
-
Water Supply Valves
Make sure the water supply is turned on.
-
-
It is normal for the cycle time to last up to 2 hours, depending on the cycle and options selected.
Does this happen with all the loads, regardless of options, load types or load size?
Yes No -
If there is no error code displaying, and the timer does not advance at any time to cycle completion, then the unit will require a repair service. Please visit our Request a Repair page for a professional service.
-
It is normal for larger loads and loads made of heavier, thicker fabric types to extend the cycle time as they require more water, take longer to absorb the water, and take longer to drain and spin.
If there is no error code displaying and the timer does not advance at any time to cycle completion, then the unit will require a repair service. Please visit our Request a Repair page for a professional service.
Sanmi is a Home Appliance expert and author of this help library article. Please leave him feedback below about the page.
