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Error Codes - Washing Machine

Troubleshooting Laundry Accessories, Washer Dryer Combos, Washers Last Updated 08/18/2016
Error Codes - Washer

An error code on the display of the washer can usually be resolved by performing a few simple troubleshooting steps.


Please select your type of washer:


Select the error code from the list below that is appearing on the washer's display:
  • The CE error code indicates there has been an over-current in the electrical circuit of the motor caused by a short circuit, loose connection, ground fault, or power surge.

    1. Unplug the washer for 10 seconds.
    2. Plug the washer back in and attempt to run a cycle.

    If the CE error code persists, close the water taps and unplug the washer; the unit will require Repair Service.

  • Cd is not an error code, but an indicator that the drying cycle is completed, (Cool Down) is displayed on the Multi display.

    • Cool Down is set automatically when the dryingcycle is complete.
    • If clothes are not removed promptly when thedrying cycle ends, wrinkles can form.
    • The Cool Down feature periodically tumbles, rearranges and fluffs the load to avoid wrinkles forup to 4 hours.
    • The message will continue to display until theclothes are removed or the Start/Pause button is pressed.
  • CL is not an error code, but an indicator that the child lock feature is active.

    To activate or de-activate child lock, press and hold the Child Lock button for 3 seconds.

    Note: If the child lock feature is active, the control panel is disabled and settings cannot be adjusted.

  • A dE error code means the washer was not able to lock the door. This might be a result of:

    • The door is not completely closed
    • The door is misaligned
    • A defective door latch

    Troubleshooting:

    1. Press POWER and turn the washer OFF.
    2. Unplug the washer.

    Note: If you cannot unplug the washer, power the washer OFF and trip the circuit breaker.

    1. With the power disabled, press and hold the START/PAUSE button for 5 seconds.
    2. Plug the washer back in.
    3. Power the unit back ON.
    4. Press in on the door firmly.
    5. Select any cycle and press START/PAUSE.

    To prevent future occurance of the dE error:

    • The drum can be fully loaded but not tightly packed so that it would force the door out of alignment.
    • Avoid putting weight on or pushing down on the door while it's open. Putting strain on the door hinge could cause a misalignment.
    • Always place items in the drum completely so that sleeves and the corners of fabric aren't trapped between the door glass and gasket.
  • The dE1 error code indicates that the washer door is open and not locking.

    1. Unplug the washer for 10 seconds.
    2. Plug the washer back in, making sure the door is completely closed and restart the cycle.

    If the dE1 error code persists, close the water taps and unplug the washer; the unit will require Repair Service.

  • The dE2 error code indicates that the washer door is closed, but not locking.

    1. Unplug the washer for 10 seconds.
    2. Plug the washer back in, making sure the door is completely closed and restart the cycle.

    If the dE2 error code persists, close the water taps and unplug the washer; the unit will require Repair Service.

  • The FE error code indicates that the washer is overfilling. This is usually a result of a faulty water valve.

    1. Close both water taps.
    2. In order to drain out any trapped water, power the washer back on and press the Spin Speed button until No Spin is selected and press the Start/Pause button.
    3. Once the washer has drained, restart the wash cycle

    If the FE error code persists, the unit will require Repair Service.

  • An IE error code means the washer wasn't able to fill with water. This is likely caused by:

    • Closed supply taps
    • Kinked inlet hoses
    • Clogged inlet filters
    • Faulty Hot or Cold inlet valves

    For more information and trouble shooting steps, click here.

  • An LE error code on the washer's display indicates that the motor is locked, possibly due to a heavy wash load.

    For more information and trouble shooting steps, click here.

  • An OE error code indicates that the washer was unable to drain the water. The main causes for this error code are:

    • Clogged drain pump filter
    • Kinked drain hose
    • Clogged stand pipe

    For more information and trouble shooting steps, click here.

  • The PE error code indicates that the water level sensor has malfunctioned.

    1. Unplug the washer for 10 seconds.
    2. Plug the washer back in and restart the cycle.

    If the PE error code persists, the unit will require Repair Service.

  • The PF error code indicates a power failure. This can occur if the power to the washer is interrupted during a cycle from a power outage.

    If the PF error code occurs, simply restart the wash cycle.

  • The tE error code indicates a heating error, usually caused by a faulty thermistor.

    1. Unplug the washer for 10 seconds.
    2. Plug the washer back in and press Power button and then the Spin Speed button until No Spin is highlighted.
    3. Once the washer has drained, restart the wash cycle.

    If the tE error code persists, close the water taps and unplug the washer; the unit will require Repair Service.

  • The UE code to indicates an unbalanced load. The size and type of wash load can cause the washer to become unbalanced.

    • Small Wash Load
      1. The weight of the load must be evenly distributed across the surface of the drum for proper operation.
      2. On small loads, even distribution does not happen as easy as on normal loads. Clothing will clump together throwing the weight of the drum off during the spin cycle.
      3. Rearrange the items in the drum, and restart the spin cycle.

    • Mixed Fabric Load
      1. Mixed fabric loads (such as jeans and t-shirts) can cause unbalanced rotation of the drum.
      2. For Example: When washing jeans and t-shirts, jeans could be on one side of the drum and t-shirts on the other.
      3. Rearrange the items in the drum, and restart the spin cycle.

    • Bulky Load (Blanket / Comforter)
      1. Large single items such as sheets, blankets, or comforters can cause the UE error due to uneven spread across the surface of the drum.
      2. These items will cause an unbalance in the drum when spinning.
      3. Rearrange the items in the drum, and restart the spin cycle.

    If the UE error code persists, the unit will require Repair Service.


Select the error code from the list below that is appearing on the dryer's display:
  • The CE error will display if the drum doesn't reach 20 RPM within 3 minutes, or 6 attempts. This error will require service. Unplug the unit until service is completed.

    If the CE error code persists, the unit will require Repair Service.

  • CL is not an error code, but an indicator that the child lock feature is active.

    To activate or de-activate child lock, press and hold the Child Lock button for 3 seconds.

    Note: If the child lock feature is active, the control panel is disabled and settings cannot be adjusted.

  • Displays as a result of a coupling part that has malfunctioned.

    If the D3 error code persists, the unit will require Repair Service.

  • A dE error code means the washer was not able to lock the drawer. This might be a result of:

    1. The dE1 error code indicates that the drawer is not closed properly.
      1. Open and reclose the drawer to attempt to clear the code.

    2. The dE2 error code indicates that the drawer is closed, but not locked.
      1. Turn the washer off.
      2. Pull the drawer open.
      3. Restart the cycle
      4. Close the drawer firmly.
  • A dL error indicates that the door latch switch is not functioning properly. There are a few possible causes that could lead to this code being displayed, such as:

    1. An item could be caught in the door
      1. Remove items.
      2. Unplug unit for 10 seconds.
      3. Plug unit back in and try to start the cycle again.
    2. The door switch has malfunctioned.
    3. The door latch itself has been damaged.

    If the dL error code persists, the unit will require Repair Service.

  • This is not an error. DR indicates the unit has timed out and is automatically draining any water that may be in the unit.

    This may happen in one of two situations:

    1. If the unit is paused during the cycle and left idle for 8 minutes without resuming the cycle.
    2. If the unit is powered on and left idle for 4 minutes without starting a cycle.

    In both cases, DR will display to identify what the unit is doing.

  • The E6 error indicates an error with the clutch. This error can occur when a coin or foreign object is stuck between the pulsator and the tub. To check:

    1. Remove any items stll in the wash tub.
    2. Look inside the washer, at the bottom.
    3. Check the seam between the drum and the pulsator for anything stuck there, such as a coin, zipper, or paperclip.
    4. If item found, remove using a pair of pliers.
  • The E7 error indicates stacking switch is not working properly or the pedestal washer is being operated without a full-size washer.

    The pedestal washer will not operate as a standalone unit. It must be stacked under a full-size LG appliance. The stacking switch will not operate properly if the unit is stacked under a non-LG appliance, or an LG appliance manufactured before 2009

  • The FE error indicates a fill error. This code displays if the water level gets too high. This may be caused by a faulty inlet valve and the machine could fill with water even while it is turned off. Service will be required.

    Turn off the water to the unit, perform a drain only or spin only cycle to drain out any excess water, then unplug the unit until service is completed.

    If the FE error code persists, the unit will require Repair Service.

  • An IE error code means the washer wasn't able to fill with water. This is likely caused by:

    • Closed supply taps
    • Kinked inlet hoses
    • Clogged inlet filters
    • Faulty Hot or Cold inlet valves

    For more information and trouble shooting steps, click here.

  • An LE error code on the washer's display indicates that the motor is locked, possibly due to a heavy wash load or foreign object such as coins, pins, or clips have been caught between the wash plate and the inner basket.

    1. Power the washer off.
    2. Press the POWER button, then press the SPIN SPEED button without selecting a cycle to drain the load.
    3. When the spin is complete, remove the clothes and then find and remove any objects caught in the wash plate.

    Note: Always check pockets before washing to prevent error codes and damage to the washer or clothing.


    If the unit was installed and the packing material was not removed, it may trigger the LE error code.

    1. Unplug the washer.
    2. Remove the packing material.
    3. Connect the washer to a power source.

    If the LE error code persists, the unit will require Repair Service.

  • An OE error code indicates that the washer was unable to drain the water. The main causes for this error code are:

    • Clogged drain pump filter
    • Kinked drain hose
    • Clogged stand pipe

    For more information and trouble shooting steps, click here.

  • The PE error indicates a problem with the water level sensor. This error will require service. Unplug the unit until service is completed.

    If the PE error code persists, the unit will require Repair Service.

  • If the washing machine detects too many suds, it displays this error code and adds a Suds Reducing cycle. This adds about two hours to the cycle time. If too many suds are detected during spinning, the washing machine stops to help prevent leaking.

    We would recomment to reduce the amount of detergent used; do not add more than the manufacturer's recommended amount of detergent.

  • a t CL error means it is time to run the Tub Clean cycle.

    • Empty the tub, insert bleach into the detergent dispenser and select the Tub Clean cycle.
    • To skip the Tub Clean cycle, turn the cycle selector knob or push option buttons to select desired cycle.
    • The reminder message reappears for a few wash cycles then disappears until the next scheduled tub clean cycle.
  • a tE error is a thermistor error. This error will require service. Unplug the unit until service is completed.

    If the tE error code persists, the unit will require Repair Service.

  • The UE code to indicates an unbalanced load. The size and type of wash load can cause the washer to become unbalanced.

    For more information and trouble shooting steps, click here.

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