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LG Refrigerator - Cannot Remove Ice Bucket

  • Troubleshooting

At a Glance

If the ice bucket is not used for a long time, the ice can become stuck together and the bin can become hard to remove. This is normally a cause of ice buildup overtime and can normally be resolved with maintenance.

Try This

  1. Gently Tap the Ice Bin

    Tap the ice bin gently with the heel of your palm in order to break clumped ice apart so that the bucket can be removed.

  2. Remove the Ice Bin

    Lift up on the bucket and then pull it out toward you.
    Shake the ice bin to separate the ice cubes, if stuck together.
    If the ice does not separate after shaking the ice bin, dispose of the ice, and clean the bin before reinstalling.

    image showing the icemaker bin
  3. Remove the Ice Bin

    Check the area for frost or ice fragments that may have built up. Take a damp cloth and clean out all ice fragments, reinstall the ice bucket

    BEFORE
    AFTER
    Image of the ice stuck in the dispenser
    Image of the ice cleaned out of the dispenser

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If unable to remove the ice bin or the problem returns, service will be required for a proper diagnosis. Request a repair with our 24/7 Chat Support.

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