Skip to Contents Skip to Accessibility Help
Close

Help Library

Find help information for your LG product

Select a product category and then pick a topic or search a keyword.

BACKUP USING THE LG OPTIMUS G LS970

Operation Cell Phones Last Updated 08/26/2015
BACKUP USING THE LG OPTIMUS G LS970

Backup by LG allows users to backup and restore user settings for LG Home screen, Bookmarks, contacts, call logs, on-device calendar events, SMS, systems settings, and application data.

Note: The first time you run Backup you will need to agree to the End User License Agreement.


  1. From the Home Screen, tap Apps  > Backup  > Backup

  2. Tap Internal Storage  to store your backup.

  3. When you select Internal Storage you will be notified that your backup (and all files) will be deleted from your phone. Tap OK to continue. Always back up your internal storage to a PC before performing a factory reset.

  4. Tap Add new to create a new backup, name your backup in the prompt, then select Continue.

  5. Checkmark  each item you would like to backup on your phone. You can select from the following:

    • Applications - Downloaded
    • Applications - Pre-installed
    • Bookmarks - Web browser bookmarks
    • Calendar - Not including synced calendars
    • Call log - Outgoing, incoming and missed
    • Contacts - Not including synced contacts
    • Home screen - Wallpaper, Icons, Widgets
    • Messages - SMS, MMS
    • System Settings
  6. Tap Continue to begin backup process. You will be prompted when the backup is complete, select Continue to exit the application.

Note: After a factory data reset, the backup files (and all files) will be deleted. Before a factory reset you will need to move/copy the backup files to a PC.

  1. Connect your phone to a PC using a MicroUSB cable (you may use the cable attached to your LG charger).

  2. Once connected, you may be prompted on your phone to select a USB connection type, select Media sync (MTP).

  3. On the PC, open My computer or Computer\LG-LS970\Internal storage\Backup.

  4. Right mouse click on the backup file (ending with .sbf) and select Copy.

  5. Select a location on the PC to save the file to, right mouse click in that location and select Paste to save the backup file to the PC.

  1. Connect your phone to a PC using a MicroUSB cable (you may use the cable attached to your LG charger).

  2. Once connected, you may be prompted on your phone to select a USB connection type, select Media sync (MTP).

  3. On the PC, right mouse click on the backup file (ending with .sbf) you previously saved on your PC and select Copy.

  4. Open My computer or Computer\LG-LS970\Internal storage\Backup.

  5. Right mouse click in that location and select Paste to save the backup file to your phone.

  1. From the Home Screen, tap Apps > Backup > Restore

  2. Tap Internal Storage to select your backup location.

  3. Tap the backup you would like to restore.

  4. Checkmark each item you would like to restore on your phone. You can select from the following:

    • Applications - Downloaded
    • Applications - Pre-installed
    • Bookmarks - Web browser bookmarks
    • Calendar - Not including synced calendars
    • Call log - Outgoing, incoming and missed
    • Contacts - Not including synced contacts
    • Home screen - Wallpaper, Icons, Widgets
    • Messages - SMS, MMS
    • System Settings

Note: Restoring a backup will overwrite any information saved on your phone. To continue you will need to select Restore when prompted.

  1. Select Restore to begin process. You will be prompted when the restore is complete, select Yes to exit the application and restart your phone.

  1. From the Home Screen, tap Apps > Backup > Restore

  2. Tap Internal Storage to store your backup.

  3. Select the backup frequency by checking one of the following, then tap Continue.

    • Never
    • Daily
    • Weekly - Checkmark days to backup
    • Every two weeks - Select what day
    • Monthly - Select day of month
    • Backup Start time - Set backup time
  4. Checkmark each item you would like to backup on your phone. You can select from the following:

    • Applications - Downloaded
    • Applications - Pre-installed
    • Bookmarks - Web browser bookmarks
    • Calendar - Not including synced calendars
    • Call log - Outgoing, incoming and missed
    • Contacts - Not including synced contacts
    • Home screen - Wallpaper, Icons, Widgets
    • Messages - SMS, MMS
    • System Settings
  5. Tap Continue to set backup schedule.

Article Feedback

Q1. Overall, how satisfied were you with the usefulness of this information?
1 2 3 4 5
Q1-1. Why were you dissatisfied with the usefulness of this information?
Q2. How would you improve the information?

Characters left : 500 / 500