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DEVICE RESET USING THE LG OPTIMUS G E970

Operation Cell Phones Last Updated 09/20/2017
DEVICE RESET USING THE LG OPTIMUS G™ E970

If your device is frozen, or the screen is locked and you haven’t created a Google Account on the phone you can perform a Factory Data Reset.

By performing a factory data reset, All Data Will Be Deleted From The Device. While any data stored in your Google Account will be restored, all apps and data not stored in your Google account will be lost and should be backed up to a computer or MicroSD card before resetting.

Note: To backup your data, connect your phone to a PC via the USB cable. After connecting, select Media sync (MTP) mode on your phone. Copy personal folders to your PC, i.e. DCIM (photos, videos), Downloads, Music, etc.


Factory Reset using software

  1. From the Home Screen, tap Apps > Settings > General Tab 

  2. Scroll down and tap Backup & reset   (for Jelly Bean, tap Backup & reset  ).

  3. Tap Factory data reset.

  4. Tap Reset phone > Erase everything to perform a factory reset. Your device will restart when the reset is complete.

Notes: This process will erase all data from your phone's internal storage.

If Erase SD card is checked  , all data on your microSD card will be deleted.

Factory Reset using physical buttons

  1. Turn the power off.

  2. Press and hold the following keys at the same time: Volume Down Key + Power/Lock Key.

  3. Release the keys when the FACTORY HARD RESET screen is displayed.

  4. Press the Power/Lock Key to continue or the Volume Keys to cancel.

  5. Press the Power/Lock Key once more to confirm, your device will perform a factory data reset and restart when complete.

Note: This process will erase all data from your phone's internal storage.

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