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Connecting Your Wireless Speakers - Soundbar, Sound Plate, Home Theater

Installation Home Audio Last Updated 08/26/2015
Connecting Your Wireless Speakers - HTS - Connecting Wireless Speakers

Installation is simple and speaker-wire management is reduced with wireless rear speakers. If you're having trouble with your wireless speakers, you've come to the right place.

Note: For help with a wireless subwoofer, refer to Connecting Your Wireless Subwoofer.


Please note the color of the LED status indicator on the wireless receiver.

  • Blue or Yellow - Functioning properly and connected to the main unit.
  • Red - Standby mode (not receiving a signal from the main unit).
  • Off (No display) - No power.


If you have followed the steps for First Time Setup, but still have a Red LED on the wireless receiver, proceed to the Manual Pairing section.

If you have a Blue/Yellow LED, but have no sound, try to perform a Sound Test before troubleshooting.


Setting up your wireless speakers for the first time can be an easy task. Follow these instructions and you'll be experiencing theater quality sound before you know it!

  1. Connect the Wireless Receiver and the rear speaker (right, left) with the speaker cables.

    Color Speaker Position
    Grey Rear Rear Right
    Blue Rear Rear Left
  2. Connect the power cord of the Wireless Receiver to the outlet.
  3. Turn off the unit and insert the Wireless TX into the WIRELESS connector on the rear of the unit.
  4. Turn on the main unit: The main unit and wireless receiver will be automatically connected.

Caution:

  • Insert the Wireless Transmitter into the rear of the main unit with the writing facing upward.
  • Insert the wireless transmitter to the marked line, do not try to force it further.
  • Do not insert anything besides the wireless transmitter that came with the unit. Damage could occur.

When your connection is not completed, the LED status indicator on the wireless receiver will be Red. To solve the problem, follow the steps below.

  1. Press and hold the Stopstopbutton on the main unit AND press and hold the Mutestopbutton on the remote control, at the same time.

    Note: The display of the main unit will show REMATE.

  2. Press PAIRING on the back of the wireless receiver.

    Note: The Blue/Yellow LED will flicker.

  3. Turn the main unit off, then back on again.

    Note: If the Blue/Yellow LED is illuminated, the REMATE was successful.

  4. If the LED is not Blue/Yellow, attempt steps 1-3 again.
  5. If the issue persists, proceed to the Troubleshooting section.

Performing a sound test will play sound through each of your home theater system's speakers, and will not rely on an input signal. This is the best way to determine if any issues are originating with the speakers themselves, either connection related or hardware specific.

  1. First, press the Home/Smart button on your remote.
  2. Choose Settings near the right side of the screen.
  3. Choose the Audiostop menu.
  4. Select Speaker Setup from this menu.
  5. Choose Test to perform a speaker test.

Note: While in this menu you can set the distance from your central seating position to each of the speakers. This will ensure proper configuration and sound levels.

  1. What color is the LED status indicator on the wireless receiver? Blue/Yellow? Red? Off?
  2. In this case your unit is not receiving power.

    • Try to plug the unit into a known working outlet. Test the outlet with a different device, such as a lamp.
    • If the issue persists, Contact Us.
  3. Is the wireless receiver less than 32ft from the wireless transmitter(main unit)? Yes No
  4. Please perform a Sound Test. Did you hear audio from each of the speakers? Yes No
  5. Is the volume level above 10? (can be difficult to hear below this level) Yes No
  6. Press the VOL + button on your remote until the volume level is greater than 10.

  7. Are the speaker wires plugged into the correct slots and firmly inserted? (match color-coding)
     Yes No
  8. Wired Speakers:
    1. Connect speaker cords to the player. Each speaker connector is color-coded. Use matching color connector for corresponding speakers. When connecting speaker cords to the player, insert the connector until it clicks.
    2. Connect the speaker cord to the connector on the speaker.

    Wireless Speakers:
    1. Connect the rear speakers to the wireless receiver with the speaker cords.
      Use matching color label for corresponding speakers. When connecting speaker cords to the wireless receiver, insert the connector until it clicks.
    2. Insert the Wireless TX till the marked line into the WIRELESS connector on the rear of the unit.
    3. Connect the power cord of the wireless receiver to the outlet.
    4. When you turn on the player, the wireless speakers connection will be completed automatically.
  9. With everything above set properly, there are no more troubleshooting steps for the sound system.

    • If receiving your audio signal from a TV, check the TV's output mode to ensure the internal speakers are set to OFF and that the Sound Out mode is set to the type of connection you are using.
    • If receiving your audio signal from a gaming device, check the output mode in the device's settings to ensure the Sound Out mode is set to the type of connection you are using.
    • If the issue persists, Contact Us.
    • To operate correctly (or at all), the wireless receiver must be between 6 and 32 feet from the wireless transmitter (main unit).
    • Try to follow the steps in the Manual Pairing section, and make sure a program that should have sound is playing.

      Note: The wireless speakers may take up to 30 seconds to activate after the unit is turned on and the program starts playing.

    • If the issue persists, Contact Us.
  10. Are you watching a program that supports 5.1 channel surround sound or greater? Yes No What is this?
    • If watching a DVD or Blu-ray disc, the supported surround sound mode will be listed on the back cover (usually near the bottom).
    • If watching a Streaming title (i.e. Netflix®, Hulu®, etc.), the supported surround sound mode is often listed with the title, or in the description. If you are unable to locate it, contact the Streaming content provider who is hosting the video.
    • Press the Sound Effect button your remote and choose any mode except for bypass. The other modes will play through all speakers even if the original program is not broadcast in 5.1 surround sound or greater.
  11. Is the volume level above 10? (can be difficult to hear below this level) Yes No
  12. Press the VOL + button on your remote until the volume level is greater than 10.

  13. Are you using Private Sound Mode? Yes No What is this?
  14. Private Sound mode will only play through the mobile device it is enabled on, and not through the sound system.

    • Disable Private Sound mode.
    • If you intend to use Private Sound mode, but are not getting sound through your mobile device.
      • Restart your wireless router (unplug it, then plug it back in).
      • If the issue persists, disable Private Sound mode to check if the audio system functions normally in other modes.
      • If the sound system functions in other modes, contact your mobile device's manufacturer for assistance.
      • If the unit does not play sound in other modes, keep Private Sound mode disabled and change your answer above to NO.
  15. Private Sound mode is available on select devices and requires the LG AV Remote App. This mode allows you to play your sound system's audio through your mobile device (similar to wireless headphones).
  16. Is the media you are listening to in Scan, Slow Motion, or Pause mode? Yes No What is this?
  17. Change the mode to normal playback.

  18. Scan, Slow Motion, and Pause are special playback modes in which the media plays back in specific ways. If your video or sound file is playing normally (except for the sound), you are not in one of these modes.

  19. Are the audio wires properly connected? (if playing from an external source)
     Yes No
  20. Connect the audio wires according to the image above.

  21. Do you have the sound system set to the proper input/function? Yes No What is this?
  22. Set the input on the audio device correctly (make sure the input shown on the system's display matches the input label where the wire is plugged in).

  23. Most sound systems are capable of playing back media from several sources, but can only do so from one source at a time. Press the Input or Function button on your remote to cycle through these sources.

  24. Are the speaker wires plugged into the correct slots and firmly inserted? (match color-coding)
     Yes No
  25. Wired Speakers:
    1. Connect speaker cords to the player. Each speaker connector is color-coded. Use matching color connector for corresponding speakers. When connecting speaker cords to the player, insert the connector until it clicks.
    2. Connect the speaker cord to the connector on the speaker.

    Wireless Speakers:
    1. Connect the rear speakers to the wireless receiver with the speaker cords.
      Use matching color label for corresponding speakers. When connecting speaker cords to the wireless receiver, insert the connector until it clicks.
    2. Insert the Wireless TX till the marked line into the WIRELESS connector on the rear of the unit.
    3. Connect the power cord of the wireless receiver to the outlet.
    4. When you turn on the player, the wireless speakers connection will be completed automatically.
  26. With everything above set properly, there are no more troubleshooting steps for the sound system.

    • Check the TV's output mode to ensure the internal speakers are set to OFF and that the Sound Out mode is set to the type of connection you are using.
    • If the issue persists, Contact Us.

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