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AN-VC400
AN-VC400
AN-VC400
AN-VC400

Video Call Camera

AN-VC400

  • For Select Smart TVs, See list below
  • Skype™ Video Calling
  • 1280 x 720 Max Resolution
  • 30FPS@720p
  • 2 Built-in Microphones

$8999

Suggested Price

 

47 Questions & 35 Answers

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Category: I own this product
Interested in: How To use
1 year, 9 months ago
User Name:
Sandeep
 
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Answer: 
Hi, I asked the same question ("Has this item been discontinued"#.

The response I got was that it is not discontinued and suggested I buy it from LGTVMALL. I did that a week ago and it seems LGTVMALL is some 3rd party online payment processing company that cannot tell me anything. They said they don't even have a contact in LG to ask.

It does look like LG are screwing around and not coming clean that they are either discontinuing the product or that they have some major manufacturing delays.

I spoke to Adorama #the only retailer they LG lists here for this product# and they said they cannot get any answer from LG either.

And yes, it is crazy that this wont work with any standard usb webcam...

If you have any luck, please post back here.
1 year, 7 months ago
User Name:
Minty1
 
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Answer: 
We regret the inconvenience you have experienced with this television and camera. The 32LW5700 is not from our 2012 product line. The LW5700 series is a 2011 model, and as such, would be compatible with the AN-VC300 model camera. It is recommended to confirm the model number of the television and camera in your possession.
1 year, 9 months ago
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NeilE
 
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2 answers

Audio quality

Just got my VC400 and connected it to my 60LM7200. Video quality is great and there are lots of controls for it in Skype. Unfortunately, the audio quality is very bad. People on the other end say it sounds like I'm in an empty room with lots of echo. Is there any way to adjust or tweek the audio quality?
Category: I own this product
Interested in: Troubleshooting
 
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9 months ago
User Name:
mikemac
 
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Answer: 
The microphone issue seems to be caused by Skype turning the TV's internal speakers back on even though the TV is connected to an external audio system. As a result, there is a slight time difference between the output of the two and Skype's feedback cancellation doesn't work. If I turn the external stereo off, then I don't get the echoing. Just have to remember to reconfigure the whole audio setup every time!
 
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9 months ago
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mikemac
 
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Answer: 
I apologize, but no; there are no settings available to adjust the audio output experienced on the other end of the connection. The only available option would be the camera speaker test to allow you the chance to hear what is being received and processed.
9 months ago
User Name:
NeilE
 
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Category: I own this product
1 year, 8 months ago
User Name:
theresa75
Utah
 
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Answer: 
We appreciate your interest in our LG products. The LG5500 is not a valid model number. As such, we cannot determine what Video Camera might be compatible with the TV you possess.
1 year, 8 months ago
User Name:
NeilE
 
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1 answer

Has this been discontinued?

I have been trying to buy this camera for a 47LM7600 TV, but for several months it has been out of stock at all authorized LG stores.
The two stores I spoke to said they have no idea if there will ever be any more back in stock and they said they have not received an answer from the manufacturer (LG).
BestBuy is now showing this as Discontinued.
Is it going to be available again?
Category: I do not own this product
Interested in: Where to buy
1 year, 8 months ago
User Name:
Minty1
 
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Answer: 
We appreciate your interest in this video camera accessory. We have received no information concerning discontinuation of this camera model. Check the LG TV MALL app on your television to obtain this video camera.
1 year, 8 months ago
User Name:
NeilE
 
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Volume/ channel up/down gestures?

I use the ANVC400 with my 55LM7600. The box the ANVC400 advertises Smart Zoom and gestures capability: volume and channel up and down.

Where are those settings/ gestures?
Category: I own this product
Interested in: Troubleshooting
1 year, 9 months ago
User Name:
vb67
NYC
 
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Answer: 
We appreciate your interest in the operations of this video camera. The Zoom / Gestures / Volume controls all are performed with the television’s Magic Motion Remote Control device. This notation simply suggests that these features of the controller can work with this device as well.
1 year, 9 months ago
User Name:
NeilE
 
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Design, features and specifications subject to change without notice. Screen images simulated and/or dramatized. Some features in videos may not be available on all models. Please refer to the TECHNICAL SPECIFICATIONS tab for a complete list of features by model.
Design, features and specifications subject to change without notice.

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