We regret the trouble you have experienced with this product. We would be more than happy to provide a copy of the owner’s manual, as well as the instructions requested. In order to provide that which you have requested, we would need the model number of the product in question. Please contact our Customer Interactive Center at 800-243-0000.

The only filter on this washing machine would be the coin trap that is located behind the panel on the lower left corner of the front of the machine. Let the water drain from the drain tube next to the trap. If this does not resolve the matter, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....

We regret the inconvenience you have experienced with this washing machine. We do not have any indication of which part is the “memory board” to which you are referring, To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....

Yes, according to our product information, the Water Plus feature is designed to add extra water to the wash AND rinse cycles.