Auto balance system is terrible.
We have had this machine for several years and it has shaken the whole room since it was new. The service person said that the floor needed support (it is a manufactured home), so I put bracing under the floor. It did not improve. The next thing they suggested was to put rubber pads under it. Still no improvement. It shakes so bad that it shakes the dryer next to it and anything on top of the dryer. Anything left on top of the washer would end up on the floor behind it. I will certainly never buy another LG product.
December 16, 2013
I am currently waiting while a repair man orders parts for my 4 year old washer. This is the second time I have had major repair work on this washer. The first was within the first year and a pump was replaced. This time, the entire inside workings of the machine will be replaced. The parts are covered by manufacturers warranty, so I am not out money, besides the original extended warranty I took out when I bought the appliance. Thank goodness I did that. However, I will be out of the use of my washer for more than a week, which is very difficult for me and my family considering I do laundry every single day.
I am extremely disappointed that LG makes a product that is not more reliable than this. I have always heralded the LG brand as one of quality.
I have also had many instances of mildew smells and leaking water.
When it is time for a replacement, I will chalk this purchase up to a lesson learned and go back to the more reliable washer and dryers of my past.
December 5, 2013
We have had this washer for 3 years and love it. It is easy to use and the clothes are nearly dry at the end of the cycle.
October 17, 2013
Will NOT clean your clothes!
We bought this washer in 2009 and this is my first review. You really need to use the product for a year or so before you REALLY know the product! Everytime I wash, large load and small loads, they smell sour. Yes, I clean the washer monthly but still have to wash my clothes at least 2 times before the smell clean. The washer only puts about 2 cups of water in the tub, at the most! Your clothes can not be clean if the are not in soapy water!!
July 2, 2012