Rated 2 out of 5 by PC61 Auto balance system is terrible.
We have had this machine for several years and it has shaken the whole room since it was new. The service person said that the floor needed support (it is a manufactured home), so I put bracing under the floor. It did not improve. The next thing they suggested was to put rubber pads under it. Still no improvement. It shakes so bad that it shakes the dryer next to it and anything on top of the dryer. Anything left on top of the washer would end up on the floor behind it. I will certainly never buy another LG product.
December 16, 2013
Rated 1 out of 5 by Gina Very Unhappy
I am currently waiting while a repair man orders parts for my 4 year old washer. This is the second time I have had major repair work on this washer. The first was within the first year and a pump was replaced. This time, the entire inside workings of the machine will be replaced. The parts are covered by manufacturers warranty, so I am not out money, besides the original extended warranty I took out when I bought the appliance. Thank goodness I did that. However, I will be out of the use of my washer for more than a week, which is very difficult for me and my family considering I do laundry every single day.
I am extremely disappointed that LG makes a product that is not more reliable than this. I have always heralded the LG brand as one of quality.
I have also had many instances of mildew smells and leaking water.
When it is time for a replacement, I will chalk this purchase up to a lesson learned and go back to the more reliable washer and dryers of my past.
December 5, 2013
Rated 5 out of 5 by JW45 great product
We have had this washer for 3 years and love it. It is easy to use and the clothes are nearly dry at the end of the cycle.
October 17, 2013
Rated 1 out of 5 by Regretting this buy! Will NOT clean your clothes!
We bought this washer in 2009 and this is my first review. You really need to use the product for a year or so before you REALLY know the product! Everytime I wash, large load and small loads, they smell sour. Yes, I clean the washer monthly but still have to wash my clothes at least 2 times before the smell clean. The washer only puts about 2 cups of water in the tub, at the most! Your clothes can not be clean if the are not in soapy water!!
July 2, 2012
Rated 5 out of 5 by Serephix I fell in love with laundry
I hated laundry. We moved to a new house and there was only room for a stack-able washer and dryer. So we had to go buy a new one. I wasn't too excited about this purchase, but I needed to clean clothes. We searched for a washer/dryer combo with good reviews and that was inexpensive. LG hit both categories. It wasn't until I got them into my house though that I discovered what an awesome buy I had made. The first thing that caught my attention was the cheery little ring that it made to greet you or tell you that laundry was done. This alone was far better than the dreaded blaring beep. But as I began to use the washer and dryer, I discovered so many great features that really allowed me to tailor what I needed to accomplish with my laundry. How dirty was it, how soon did I need it, did it need special care or extra spinning? There was an answer for every issue that might arise in laundry. I actually look forward to laundry now. What a difference in my life!
October 29, 2011
Rated 5 out of 5 by juls What a great product!
I love this washing machine! It does a great job of cleaning clothes not to mention the savings I am getting on my water bill. Thanks LG!!
October 29, 2011
Rated 5 out of 5 by Happy Customer Happy Customer
We purchased this washer a little less than a year ago. We Love it. Knock on wood, we have had no issues so far and it does a great job of cleaning. The price was the lowest of the front load washers but is defintely worth the additional cost over the top loads. We love it.
October 27, 2011
Rated 5 out of 5 by Lena I love it!
Before I went and bought it I read all reviews I could find, so I knew some of the washers "walked" when they spin, some were too noisy and some were too "smart" to do what the owner wanted them to do. Also I spoke with the friends who owned front loaders and knew what to look for. I chose this one at the store because of the price and looks. I fell in love with it when I did my laundry: not noisy and does the job! Over a month after we bought it we found out that our electric company can (and did) give us $100 credit and we can get a tax credit on it as well. Talk about value!
October 27, 2011