Discontinued Product

Stains Don’t Stand a Chance

LG SteamWasher™

WM2688HNM

  • The Ultra-Capacity SteamWasher™ features the Allergiene™ cycle, which removes over 95% of common household allergens. The unique TrueSteam™ generator also blows away dirt & stains.
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LG SteamWasher™

WM2688HNM

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11 Questions & 11 Answers

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Can I change the door direction on my LG washer?

I have an LG WM2688HWM (front load washer). I want to change the door swing direction. Is that possible?
2 years ago
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Anonymous
 
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Answer: 
I apologize, but no; the door on our washing machines is designed in such a manner as it cannot be reversed.
2 years ago
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NeilE
 
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can i tell by the serial number when my washer was built?

Category: I own this product
1 year, 10 months ago
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alison
 
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Answer: 
Yes, it is possible to determine the month and year when a product was manufactured by the serial number. Typically, the same information will be posted on the serial plate, located near the serial number.
1 year, 10 months ago
User Name:
NeilE
 
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Which stacking kit do i need?

I want to stack my WM2688HNM with my DLE8377NM dryer? Which kit is the most appropriate?
Category: I own this product
Interested in: How To use
1 year, 10 months ago
User Name:
mselui
Columbus, OH, USA
 
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Answer: 
All LG stacking kits have the same design, structure, and dimensions. The only difference would be the color of the finish. As such, the best stacking kit would be the NSTK1. Any other LG kit would work just as well, but may not match the color of the products as well.
1 year, 9 months ago
User Name:
NeilE
 
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hot water will not stop running

Category: I own this product
Interested in: Troubleshooting
1 year, 4 months ago
User Name:
jtalbold
Kansas City, KS, USA
 
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Answer: 
We regret the trouble you have experienced. Does this hot water continue to run when the washer is not in use, or is it simply during the wash cycle. The difference in these could be the difference between a faulty water valve or simply the water lines being reversed. If it is constant, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
1 year, 4 months ago
User Name:
NeilE
 
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It has an ordor and is filthy inside despite me cleaning it thru the tub clean and then wiping it out using paper towels and q-tips.
Category: I own this product
1 year, 2 months ago
User Name:
KFleschner
 
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Answer: 
We regret the trouble you have experienced with this washing machine. Yes, it is possible to have the rubber gasket replaced. To do so, it is recommended to contact a qualified technician, in oder to assure that no leaks occur once the parts have been replaced. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
1 year, 2 months ago
User Name:
NeilE
 
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