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WM2688HNM

Discontinued Product

Stains Don’t Stand a Chance

LG SteamWasher™

WM2688HNM

  • The Ultra-Capacity SteamWasher™ features the Allergiene™ cycle, which removes over 95% of common household allergens. The unique TrueSteam™ generator also blows away dirt & stains.
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12 Questions & 12 Answers

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Can I change the door direction on my LG washer?

I have an LG WM2688HWM (front load washer). I want to change the door swing direction. Is that possible?
2 years, 2 months ago
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Anonymous
 
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Answer: 
I apologize, but no; the door on our washing machines is designed in such a manner as it cannot be reversed.
2 years, 2 months ago
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NeilE
 
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can i tell by the serial number when my washer was built?

Category: I own this product
2 years ago
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alison
 
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Answer: 
Yes, it is possible to determine the month and year when a product was manufactured by the serial number. Typically, the same information will be posted on the serial plate, located near the serial number.
2 years ago
User Name:
NeilE
 
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Which stacking kit do i need?

I want to stack my WM2688HNM with my DLE8377NM dryer? Which kit is the most appropriate?
Category: I own this product
Interested in: How To use
1 year, 11 months ago
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mselui
Columbus, OH, USA
 
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Answer: 
All LG stacking kits have the same design, structure, and dimensions. The only difference would be the color of the finish. As such, the best stacking kit would be the NSTK1. Any other LG kit would work just as well, but may not match the color of the products as well.
1 year, 11 months ago
User Name:
NeilE
 
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hot water will not stop running

Category: I own this product
Interested in: Troubleshooting
1 year, 6 months ago
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jtalbold
Kansas City, KS, USA
 
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Answer: 
We regret the trouble you have experienced. Does this hot water continue to run when the washer is not in use, or is it simply during the wash cycle. The difference in these could be the difference between a faulty water valve or simply the water lines being reversed. If it is constant, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
1 year, 6 months ago
User Name:
NeilE
 
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Why does the tub fill with water when not in use?

I've had my Tromm Steam Washer WM2688HNM for 4 years. As of two weeks ago, the tub slowly fills with water when the unit is not in use. This morning I drained 3 gallons of water from the unit after not having used it for 15 hours. Do I need a repairman, or can I fix this myself? Also, is this an expensive repair that I would be better off buying a new unit? Thank you.
Category: I own this product
1 year, 6 months ago
User Name:
Avasmom
Chicago, IL, USA
 
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Answer: 
We regret trouble you have experienced with this washing machine. From this description, it is possible that there is a problem with the water valve on the washer. This is something that will likely require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair....
1 year, 6 months ago
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NeilE
 
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Design, features and specifications subject to change without notice. Screen images simulated and/or dramatized. Some features in videos may not be available on all models. Please refer to the TECHNICAL SPECIFICATIONS tab for a complete list of features by model.
Design, features and specifications subject to change without notice.

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