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LG SIGNATURE 5.8 cu. ft. Mega Capacity Washer

  • WM9500HKA

  • Black Stainless Steel

Key Features

  • Black Stainless Steel Finish
  • TurboWash® Technology
  • SmartThinQ™ Technology
  • Inverter Direct Drive Motor
  • Integrated Control Panel
The Art of Essence

The Art of Essence

LG SIGNATURE stays true to the essence,
delivering a new sense of life for the most discerning individual.

Mega Capacity

Now you can wash a king size comforter and full set of bedding in a single load! This LG front load and LG SideKick™ offer a combined* 6.8 cu. ft. so you’ll have more room to clean.

*LG SideKick™ sold separately.

TurboWash® Technology

Give big loads the same great clean while cutting your wash time by up to 30 minutes with LG’s enhanced TurboWash® technology.

Unleash the Potential of Laundry Innovation

Bask in the luxury of convenience with LG SmartThinQ™ technology that provides remote management of key features.

Inverter Direct Drive Motor

When you buy a washer, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year limited warranty.

ENERGY STAR® Qualified

ENERGY STAR® Qualified

This LG washer has been awarded the ENERGY STAR® most efficient mark in 2018. Products that are recognized as the most efficient of ENERGY STAR® in 2018 help reduce greenhouse gas emissions by meeting rigorous energy efficiency performance levels set by the U.S. Environmental Protection Agency.

A True Power Wash

The 5.8 cu. ft. LG SIGNATURE Washer was tested with input voltage up to 250 volts – twice the voltage of this product. The UL verification ensures it’s protected from overvoltage input.

Design Style Front Loader
Capacity 5.8 cu. ft.
SmartThinQ™ Yes
On-Door Electronic Control Panel with LED Display Yes
Touch Buttons Yes
ENERGY STAR® Most Efficient 2018 Yes
CEE Tier Rating 3
No. of Programs 14
Wash Programs Normal, Perm. Press, Delicates, Speed Wash, TubClean™, Sanitary, Allergiene™, Heavy Duty, BrightWhites™, Towels, Rinse+Spin, Download, Jumbo Wash, Bedding
No. of Options 13
Options Prewash, Delay Wash, Extra Rinse, Child Lock, ColdWash™, FreshCare™, Steam, TurboWash™, Custom Program, Drum Light, Smart Grid, Remote Start, Wi-Fi Connect
No. of Wash/Rinse Temps 5 (Extra Hot, Hot, Warm, Cold, Tap Cold (All Cold Rinses)
Spin Speeds Extra High (1,300 max.), High, Medium, Low, No Spin
No. of Water Levels Automatically adjusts to the size of load
No. of Soil Levels 5
TurboWash® 2.0 Technology Yes
Steam Technology Yes
Allergiene™ Cycle Yes
Sanitary Cycle Yes
ColdWash™ Option Yes
SenseClean™ System Yes
TrueBalance™ Anti-Vibration System Yes
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
LoDecibel™ Quiet Operation Yes
End of Cycle Signal Yes
LoadSense Yes
Child Lock Yes
Auto Suds Removal Yes
Leveling Legs 4 Adjustable Legs
Wi-Fi Yes
SmartDiagnosis™ (v3.0) Yes
Smart Grid Ready Yes
Smart Access Yes
Smart Adapt Yes
Energy Monitoring Yes
Laundry Starts Yes
Motor Type Inverter Direct Drive Motor
Motor Speed / Max RPM Variable / 1,300
Axis Horizontal
NeveRust™ Stainless Steel Drum Yes
Cabinet PCM
Control Panel Plastic
Top Plate Painted
Door Rim Glass/Chrome
Door Cover Dark Black Tinted Square Cover
Door Opening 42 1/8"
Available Colors Black Stainless Steel (K)
Ratings UL Listed
Electrical Requirements 120V, 10 Amps
Type Electric
Hose Included Yes
ACCESSORIES (Sold Separately)
LG SideKick™ Pedestal Washer WD205CK
LG SideKick™ Pedestal Washer (WxHxD) 29" x 14 1/8" x 30 7/8"
Pedestal WDP5K
Pedestal (WxHxD) 29" x 14 1/8" x 29 2/5"
Product (WxHxD) 29 5/8" x 41 3/16" x 33 1/16" (55 15/16" D with door open)
Carton (WxHxD) 31 5/16" x 44 15/16" x 35 5/8"
Weight (Product/Carton) 239 lbs / 263.3 lbs
UPC 048231017039

What People Are Saying

Rated 1 out of 5 by from LG now 2 for 2 What is up with the design team at LG. Now on my second LG inside of 3 years. My first a WM8000HVA front loader went bad in 2 years - bearings failed, under low usage. Had extended warrantee bought out machine, still cost me hundreds of dollars. I got this model supposedly with heavier bearings. Did a rinse cycle and on the spin grinding noise started coming from the rear, sounds like the bearings were not polished properly, or there is debris in them, the machine has a hard time balancing with a light load, medium load, or heavy load, often not spinning out the clothing. I took the time to make sure it is stable and level. It shakes like crazy when trying to spin, the door bangs against the front walls of the washer. The machine vibrates like crazy, the floor vibrates like mad, I am sure I am going to be popping sheet-rock screws on the ceiling and walls below it.
Date published: 2018-02-08
Rated 5 out of 5 by from Amazing and smart washer for family Connected through Smart LG Apps, big enough for entire family and we get all laundry done in one load. smart and looks great
Date published: 2018-01-02
Rated 1 out of 5 by from electronic problems, buyer beware! We bought this washer and started having problems with the electronics, random beeps and unable to power it on. multiple service calls resulted in the solution to turn circuit breaker off and restart and this worked temporarily but eventually even this didn't work and so the "brain" of the washer, the electric board was replaced which worked for a week then back to unable to power up the washer. No working washing machine for a month now. There are a few other reviews of similar problems from this year but unfortunately they came after I bought the washing machine. I have never had such a lemon of an appliance in my life and have owned over 50 major appliances (from moving around due to work). When it worked (in the beginning) it was a nice washing machine, wish it didn't have all the electrical problems and poor customer service while under warranty. I never review products even if they aren't the best but thought it only fair to provide my experience with this product.
Date published: 2017-12-03
Rated 5 out of 5 by from Great washer I liked it too much It is not noisy and wash perfectly
Date published: 2017-10-10
Rated 5 out of 5 by from Larger loads means Fewer loads This washer saves time and money because the large capacity allows more clothes per load. I finish doing my laundry sooner and have more time to do anything else. Large loads in a small washer means wrinkled clothes.
Date published: 2017-09-27
Rated 5 out of 5 by from LG Signature are the best. I can do my laundry in half the time
Date published: 2017-09-23
Rated 5 out of 5 by from Wash and dry and half the time I had the ability to try this amazing product before buying it I fell in love after my first load I will never look back or look at any other washer the same Iit sinces what needs to be done with each load It just know how to treat your clothes without having to hit so many buttons I am now hooked and will forever stay with the LG signature line
Date published: 2017-09-23
Rated 5 out of 5 by from Very durable Coming up on one year of heavy use. No issues. Very reliable
Date published: 2017-09-22
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We're here to support you with our product.

View WM9500HKA Product Support

Contact us for any purchasing inquiries.


Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

is SMARTTHINQ® technology compatible with iPhones? (Model #WM9500HKA | DLEX9500K | WD205CK | WDP5K)

Asked by: washerbuyer1
Yes the SmartThinQ app is available via IOS. ^CP
Answered by: ChrisPSM
Date published: 2018-01-16

can I build a counter top over this washer and dryer, and still access the soap dispenser?

Asked by: ck21
As long as you build the counter top with the fact that you do have to have access to the dispenser to add products you should have no problem.
Answered by: ChrisPSM
Date published: 2017-12-20

Is this washer stackable (dryer on top) without using the sidekick drawer washer?

Asked by: Delmarinero
The LG SIGNATURE 5.8 cu. ft. Mega Capacity Washer, Model # WM9500HKA is not a stackable washer. It has a lid on the top front of the washer under which is the detergent dispenser...^IFV
Answered by: LGJoel
Date published: 2017-12-19

We're a bit worry the washer depth would not fit into our old laundry room. The depth of the washer is 33 inch, our wall depth is 41 inch. Do we need to anticipate extra depth for the plumbing? 

Asked by: Mimi J
We recommend allowing a 4" clearance between the machine and the wall.
Answered by: Shena
Date published: 2017-12-01

Can the door be reversed to swing either left or right?

Asked by: Hula
The door on the ENERGY STAR® Qualified LG SIGNATURE 5.8 cu. ft. Mega Capacity Washer, Model # WM9500HKA is not reversible...^IFV
Answered by: LGJoel
Date published: 2017-10-23

Can you use Tide Pods in the 9500HKA washer?

Asked by: ValL
Yes, pods may be used with this machine. The pod should be placed directly in the tub of the unit. Due to this machine being a high efficiency unit, the pods work best on hot or warm water cycles. The warmer water ensures the outside of the pod is completely dissolved. If the coating of the pod does not dissolve fully, this may result in detergent residue on your clothing and/or possible issues with the draining system of the machine.
Answered by: Shena
Date published: 2017-10-10

I want to buy the LG LG SIGNATURE 5.8 cu. ft. Mega Capacity Washer, Model # WM9500HKA with the LG SideKick™ Pedestal Washer, Model # WD205CK and stack an LG Dryer on top. Is that possible? And if so what's the total height?

Asked by: curious washer
The ENERGY STAR® Qualified LG SIGNATURE 5.8 cu. ft. Mega Capacity Washer, Model # WM9500HKA is not a stackable washer. If you look at the design of this washer, it has a lid on the top front under which s the detergent dispenser. Had this been a stackable model, you would not have been able to stack a dryer on top of it while it has the LG SideKick™ Pedestal Washer, Model # WD205CK installed under it or the LG Laundry Pedestal, Model # WDP5K. Not only would it the height be too tall and unstable, but that would also be too much weight. The washer weighs 239 lbs. and the LG SideKick™ Pedestal Washer weighs 105 lbs...^IFV
Answered by: LGJoel
Date published: 2017-10-11

Does LG have plans to come out with a white in the 5.8 capacity washer? Thank you,  Ann

Asked by: Ann2017
Regrettably, we currently do not have any information on if LG will make the ENERGY STAR® Qualified LG SIGNATURE 5.8 cu. ft. Mega Capacity Washer, Model # WM9500HKA available in any other finish other than Black Stainless Steel...^IFV
Answered by: LGJoel
Date published: 2017-07-12
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