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WM9500HKA

Key Features

  • Black Stainless Steel Finish
  • TurboWash® Technology
  • SmartThinQ® Technology
  • Inverter Direct Drive Motor
  • Integrated Control Panel
Suggested Price

$1999.99

Suggested Price
The Art of Essence

The Art of Essence

LG SIGNATURE stays true to the essence,
delivering a new sense of life for the most discerning individual.

Mega Capacity

Now you can wash a king size comforter and full set of bedding in a single load! This LG front load and LG SideKick™ offer a combined* 6.8 cu. ft. so you’ll have more room to clean.

*LG SideKick™ sold separately.

TurboWash® Technology

Give big loads the same great clean while cutting your wash time by up to 30 minutes with LG’s enhanced TurboWash® technology.

Unleash the Potential of Laundry Innovation

Bask in the luxury of convenience with LG SmartThinQ® technology that provides remote management of key features.

Inverter Direct Drive Motor

When you buy a washer, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year limited warranty.

ENERGY STAR® Qualified

ENERGY STAR® Qualified

This LG washer has been awarded the ENERGY STAR® most efficient mark in 2018. Products that are recognized as the most efficient of ENERGY STAR® in 2018 help reduce greenhouse gas emissions by meeting rigorous energy efficiency performance levels set by the U.S. Environmental Protection Agency.

A True Power Wash

The 5.8 cu. ft. LG SIGNATURE Washer was tested with input voltage up to 250 volts – twice the voltage of this product. The UL verification ensures it’s protected from overvoltage input.

SUMMARY
APPEARANCE
ENERGY
WASH PROGRAMS
FABRIC CARE FEATURES
CONVENIENCE FEATURES
SMARTTHINQ® TECHNOLOGY
MOTOR AND AGITATOR
MATERIALS AND FINISHES
POWER SOURCE
ACCESSORIES
ACCESSORIES (Sold Separately)
DIMENSIONS/CLEARANCES/WEIGHTS
WARRANTY

What People Are Saying

Rated 5 out of 5 by from Gigantic I purchased this washer with the matching gas dryer and sidekick pedestals, it's gigantic and very easy to use not to mention beautiful !! I washed my king size comforters all the bedding in the house and all the laundry in one single day now I don't know what to do with all this spare time !!!! LG didn't send a manual for this awesome problem oh did I mention it's very quiet while operating...and it's at the PERFECT height so I'm not laying on the floor to load & unload ! Happy camper thank you LG
Date published: 2018-03-24
Rated 4 out of 5 by from Very Pleased so far! Only have had this for 1 week, and everything is good so far. Suggest that you are prepared for some help installing this big boy because it is HEAVY! I guess over 200 lbs. Beautiful finish, and eliminates the "dial" that is found on other LG washer models. Love the on-the-door controls. Suggest that you please READ INSTALLATION DIRECTIONS if you install it yourself. It has 4 bolts on the back used to stabilize the unit while in transit, that you MUST remove before you use it. Also suggest that you get some stabilization pads to place under all 4 legs to keep it perfectly level.
Date published: 2018-03-21
Rated 5 out of 5 by from Good features but I got this product 1 month ago. It has good features but if the buttons are touched slightly while the machine is going on, it completely restarts. That means the machine will not pause and run where it is in the middle of the cycle. It will have to be started from the initial wash point. That is not very good in terms of water and electricity used.
Date published: 2018-02-20
Rated 1 out of 5 by from LG now 2 for 2 What is up with the design team at LG. Now on my second LG inside of 3 years. My first a WM8000HVA front loader went bad in 2 years - bearings failed, under low usage. Had extended warrantee bought out machine, still cost me hundreds of dollars. I got this model supposedly with heavier bearings. Did a rinse cycle and on the spin grinding noise started coming from the rear, sounds like the bearings were not polished properly, or there is debris in them, the machine has a hard time balancing with a light load, medium load, or heavy load, often not spinning out the clothing. I took the time to make sure it is stable and level. It shakes like crazy when trying to spin, the door bangs against the front walls of the washer. The machine vibrates like crazy, the floor vibrates like mad, I am sure I am going to be popping sheet-rock screws on the ceiling and walls below it.
Date published: 2018-02-08
Rated 5 out of 5 by from Amazing and smart washer for family Connected through Smart LG Apps, big enough for entire family and we get all laundry done in one load. smart and looks great
Date published: 2018-01-02
Rated 1 out of 5 by from electronic problems, buyer beware! We bought this washer and started having problems with the electronics, random beeps and unable to power it on. multiple service calls resulted in the solution to turn circuit breaker off and restart and this worked temporarily but eventually even this didn't work and so the "brain" of the washer, the electric board was replaced which worked for a week then back to unable to power up the washer. No working washing machine for a month now. There are a few other reviews of similar problems from this year but unfortunately they came after I bought the washing machine. I have never had such a lemon of an appliance in my life and have owned over 50 major appliances (from moving around due to work). When it worked (in the beginning) it was a nice washing machine, wish it didn't have all the electrical problems and poor customer service while under warranty. I never review products even if they aren't the best but thought it only fair to provide my experience with this product.
Date published: 2017-12-03
Rated 5 out of 5 by from Great washer I liked it too much It is not noisy and wash perfectly
Date published: 2017-10-10
Rated 5 out of 5 by from Larger loads means Fewer loads This washer saves time and money because the large capacity allows more clothes per load. I finish doing my laundry sooner and have more time to do anything else. Large loads in a small washer means wrinkled clothes.
Date published: 2017-09-27
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ASK & ANSWER

Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

is SMARTTHINQ® technology compatible with iPhones? (Model #WM9500HKA | DLEX9500K | WD205CK | WDP5K)

Asked by: washerbuyer1
Yes the SmartThinQ app is available via IOS. ^CP
Answered by: ChrisPSM
Date published: 2018-01-16

can I build a counter top over this washer and dryer, and still access the soap dispenser?

Asked by: ck21
As long as you build the counter top with the fact that you do have to have access to the dispenser to add products you should have no problem.
Answered by: ChrisPSM
Date published: 2017-12-20

Is this washer stackable (dryer on top) without using the sidekick drawer washer?

Asked by: Delmarinero
The LG SIGNATURE 5.8 cu. ft. Mega Capacity Washer, Model # WM9500HKA is not a stackable washer. It has a lid on the top front of the washer under which is the detergent dispenser...^IFV
Answered by: LGJoel
Date published: 2018-03-10

We're a bit worry the washer depth would not fit into our old laundry room. The depth of the washer is 33 inch, our wall depth is 41 inch. Do we need to anticipate extra depth for the plumbing? 

Asked by: Mimi J
We recommend allowing a 4" clearance between the machine and the wall.
Answered by: Shena
Date published: 2017-12-01

Can the door be reversed to swing either left or right?

Asked by: Hula
The door on the ENERGY STAR® Qualified LG SIGNATURE 5.8 cu. ft. Mega Capacity Washer, Model # WM9500HKA is not reversible...^IFV
Answered by: LGJoel
Date published: 2017-10-23

Can you use Tide Pods in the 9500HKA washer?

Asked by: ValL
Yes, pods may be used with this machine. The pod should be placed directly in the tub of the unit. Due to this machine being a high efficiency unit, the pods work best on hot or warm water cycles. The warmer water ensures the outside of the pod is completely dissolved. If the coating of the pod does not dissolve fully, this may result in detergent residue on your clothing and/or possible issues with the draining system of the machine.
Answered by: Shena
Date published: 2017-10-10

I want to buy the LG LG SIGNATURE 5.8 cu. ft. Mega Capacity Washer, Model # WM9500HKA with the LG SideKick™ Pedestal Washer, Model # WD205CK and stack an LG Dryer on top. Is that possible? And if so what's the total height?

Asked by: curious washer
The ENERGY STAR® Qualified LG SIGNATURE 5.8 cu. ft. Mega Capacity Washer, Model # WM9500HKA is not a stackable washer. If you look at the design of this washer, it has a lid on the top front under which s the detergent dispenser. Had this been a stackable model, you would not have been able to stack a dryer on top of it while it has the LG SideKick™ Pedestal Washer, Model # WD205CK installed under it or the LG Laundry Pedestal, Model # WDP5K. Not only would it the height be too tall and unstable, but that would also be too much weight. The washer weighs 239 lbs. and the LG SideKick™ Pedestal Washer weighs 105 lbs...^IFV
Answered by: LGJoel
Date published: 2018-03-10

Does LG have plans to come out with a white in the 5.8 capacity washer? Thank you,  Ann

Asked by: Ann2017
Regrettably, we currently do not have any information on if LG will make the ENERGY STAR® Qualified LG SIGNATURE 5.8 cu. ft. Mega Capacity Washer, Model # WM9500HKA available in any other finish other than Black Stainless Steel...^IFV
Answered by: LGJoel
Date published: 2017-07-12
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