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LG SIGNATURE 5.8 cu. ft. Mega Capacity Washer

  • WM9500HKA

  • Black Stainless Steel

Key Features

  • Black Stainless Steel Finish
  • TurboWash® Technology
  • SmartThinQ®
  • Inverter Direct Drive Motor
  • Integrated Control Panel

LG Front Loaders are rated by Consumer Reports.

Read the Consumer Reports rating.

*Consumer Reports does not endorse products.

The Art of Essence

The Art of Essence

LG SIGNATURE stays true to the essence,
delivering a new sense of life for the most discerning individual.

Mega Capacity

Now you can wash a king size comforter and full set of bedding in a single load! This LG front load and LG SideKick™ offer a combined* 6.8 cu. ft. so you’ll have more room to clean.

*LG SideKick™ sold separately.

TurboWash® Technology

Give big loads the same great clean while cutting your wash time by up to 30 minutes with LG’s enhanced TurboWash® technology.

                         

Monitor your laundry remotely and conveniently from your smartphone. With SmartThinQ™ you can receive notifications, download specialized wash cycles, check the status of your wash and power off your machine.

Inverter Direct Drive Motor

When you buy a washer, you want something reliable that you can count on. Because the Direct Drive Motor uses fewer moving parts and operates more efficiently, LG confidently backs the motor with a 10-year limited warranty.

ENERGY STAR® Qualified

ENERGY STAR® Qualified

This LG washer has been awarded the ENERGY STAR® most efficient mark in 2016. Products that are recognized as the most efficient of ENERGY STAR® in 2016 help reduce greenhouse gas emissions by meeting rigorous energy efficiency performance levels set by the U.S. Environmental Protection Agency.

SUMMARY
Series LG SIGNATURE
Design Style Front Loader
Capacity 5.8 cu. ft.
APPEARANCE
On-Door Electronic Control Panel with LED Display Yes
Touch Buttons Yes
ENERGY
ENERGY STAR® Most Efficient 2016 Yes
CEE Tier Rating 3
WASH PROGRAMS
No. of Programs 14
Wash Programs Normal, Perm. Press, Delicates, Speed Wash, TubClean™, Sanitary, Allergiene™, Heavy Duty, BrightWhites™, Towels, Rinse+Spin, Download, Jumbo Wash, Bedding
No. of Options 13
Options Prewash, Delay Wash, Extra Rinse, Child Lock, ColdWash™, FreshCare™, Steam, TurboWash™, Custom Program, Drum Light, Smart Grid, Remote Start, Wi-Fi Connect
No. of Wash/Rinse Temps 5 (Extra Hot, Hot, Warm, Cold, Tap Cold (All Cold Rinses)
Spin Speeds Extra High (1,300 max.), High, Medium, Low, No Spin
No. of Water Levels Automatically adjusts to the size of load
No. of Soil Levels 5
FABRIC CARE FEATURES
TurboWash® 2.0 Technology Yes
Steam Technology Yes
Allergiene™ Cycle Yes
Sanitary Cycle Yes
ColdWash™ Option Yes
SenseClean™ System Yes
CONVENIENCE FEATURES
TrueBalance™ Anti-Vibration System Yes
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
LoDecibel™ Quiet Operation Yes
End of Cycle Signal Yes
LoadSense Yes
Child Lock Yes
Auto Suds Removal Yes
Leveling Legs 4 Adjustable Legs
SMART THINQ™ TECHNOLOGY
WiFi Yes
SmartDiagnosis™ (v3.0) Yes
Smart Grid Ready Yes
Smart Access Yes
Smart Adapt Yes
Energy Monitoring Yes
Laundry Starts Yes
MOTOR AND AGITATOR
Motor Type Inverter Direct Drive Motor
Motor Speed / Max RPM Variable / 1,300
Axis Horizontal
MATERIALS AND FINISHES
NeveRust™ Stainless Steel Drum Yes
Cabinet PCM
Control Panel Plastic
Top Plate Painted
Door Rim Glass/Chrome
Door Cover Dark Black Tinted Square Cover
Door Opening 42 1/8"
Available Colors Black Stainless Steel (K)
POWER SOURCE
Ratings UL Listed
Electrical Requirements 120V, 10 Amps
Type Electric
OPTIONS
Pedestal WDP5K
Pedestal (WxHxD) 29" x 14 1/8" x 29 2/5"
ACCESSORIES
Hose Included Yes
DIMENSIONS/CLEARANCES/WEIGHTS
Product (WxHxD) 29 5/8" x 41 3/16" x 33 1/16" (55 15/16" D with door open)
Carton (WxHxD) 31 5/16" x 44 15/16" x 35 5/8"
Weight (Product/Carton) 239 lbs / 263.3 lbs
UPC CODES
WM9500HKA Washer 048231 017039

What People Are Saying

Rated 5 out of 5 by from love the simplicity, no guess work We love our new washing machine...large capacity and easy to use
Date published: 2017-02-11
Rated 1 out of 5 by from Door error and won't power up I have an LG front loading washing machine. It's been nothing but problems. First the drain pump, then the gasket, then the door switch, now it won't power up. We've changed out 2 door switches, we still get the DE code. Majority of the time the machine will not power up, the "Reset" doesn't work. Some think it is the PCB board, but that is discontinued. Got that fixed at a repair shop. Machine still won't work. I just can't keep throwing money at this pig. Stay away from this machine. They dryer works good!
Date published: 2017-02-08
Rated 5 out of 5 by from washer very good and very quite preforms and cleans great
Date published: 2017-01-26
Rated 5 out of 5 by from Large Load Size The washer is quiet and does large size loads for a family of 7. The many preset wash cycles are great.
Date published: 2017-01-11
Rated 5 out of 5 by from Still like new I bought the predecessor for this model 5 years ago and I still love it. So much so that when we had to get a washer /dryer for the family cabin we bought another LG (a slightly more basic model). The hook that got me was the Allergine cycle, and I use that for all our bedding I think it actually works. Very reliable machine - not one problem in 5 years. I do follow their recommendations for cleaning etc. One feature I wish someone would add - I would really like it to talk to my phone. I want to know 2 things: 1. when I start it and walk away sometimes I didn't quite close the door or something and it doesn't actually start. It's fine if I'm nearby it beeps, but sometimes I walk away and don't hear it. 2. alert me when it finishes. Right now what I do is set an alarm on my phone. Why can't you guys get the washer / dryer to tell me? I'm kind of surprised no one has done this for washing machine or dryer yet. All the useless electronics they're putting in refrigerators here's something I actually want. Make it happen LG.
Date published: 2016-12-11
Rated 1 out of 5 by from less than 6 months has manufacturer defect stainless steel tub had a piece break off the back, puncturing the outer plastic tub and I've been without a washer for 2 weeks. two technician trips and still not working.
Date published: 2016-11-16
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We're here to support you with our product.

View WM9500HKA Product Support

Contact us for any purchasing inquiries.

ASK & ANSWER

Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

My front load LG washer stopped pumping water out

Asked by: Clem82
We regret the trouble you have experienced with this washing machine. It is suggested to check the drain hose for any clogs or obstructions. It is also recommended to check the Drain Pump Filter, such as is described on page 42 of your owner’s manual.
Answered by: NeilE
Date published: 2017-02-07

When I turn the washer on the chimes have stopped working as well as when you make your selection?

Asked by: Sheri26
We appreciate your interest in this washing machine. Press and hold the SIGNAL button in order to activate or deactivate the Wash Signal. This information can be found on page 30 of the owner’s manual.
Answered by: NeilE
Date published: 2017-01-30

Can you stack the dryer on top of the washer?

Asked by: LEXTER
The ENERGY STAR® Most Efficient 2016 LG SIGNATURE 5.8 cu. ft. Mega Capacity Washer, Model # WM9500HKA is not a stackable washer. It has a Dispenser lid in the front of the machine that prevents you from using a stacking kit...^IFV
Answered by: LGJoel
Date published: 2017-01-25

Ihave aproblem with my lg true balance there is no electricity on the machine i check the electrical panel ok there is no light nothing......

Asked by: Yahyar
Our offices, in the United States, do not have product information for Canada. In order to obtain such information, it is recommended to check our subsidiary’s website, at http://www.lg.com/ca_en/index.jsp. You may also contact our Canada offices at 1-888-542-2623.
Answered by: NeilE
Date published: 2017-01-24

I have an lg washer true balance smart sense high capacity washer and every time I do a load, water comes out the bottom front underneath and a little on the front sides..

Asked by: Brandy72
We regret the trouble you have experienced with this washing machine. Some measure of leakage can occur during a spin cycle if the wash tub has been overloaded. If this is not the case, then the unit will likely require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Answered by: NeilE
Date published: 2017-01-19

What does 'LE' mean when washer stops. 2013 LG nuwave washer.

Asked by: sharynburdick
We regret the trouble you have experienced with this washing machine. The LE Error Code, for a washing machine, indicates that the Wash Tub is not rotating properly. This could potentially be caused by the machine being overloaded. Troubleshooting steps can be found on page 51 of your owner’s manual.
Answered by: NeilE
Date published: 2017-01-13

How doni diagnose a top load washer? The app doesnt work for it

Asked by: JBandy
We regret the trouble you have experienced with this washing machine. If the diagnostic application is not operating for your machine, then it will be necessary to set up a service appointment in order to diagnose the washer. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Answered by: NeilE
Date published: 2016-12-31

How do I connect my washer to WIFI? How do I connect when there is a password? I want to connect my washer to my phone through the app!

Asked by: jessloveslaundry
We appreciate your interest in this washing machine. Instructions for the setup of the Smart Phone App for this washer can be found in the owner’s manual on page 33. For additional assistance in this matter, please contact our Customer Interactive Center at 800-243-0000.
Answered by: NeilE
Date published: 2016-12-29
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