Rated 1 out of 5 by reepete5 UNBALANCED, LONG WASH TIMES, WASTES WATER
We purchased this November 2013. I hate it. I dread doing laundry. Every load I do will be unbalanced and stop. I have to manually move my clothes around hoping that it becomes unbalanced, which I won't really know until it spins, rinses and fills with water again. A normal cycle is supposed to take just less than an hour. It takes AT LEAST 2x that. At least! My bill for water use has risen about $5/ month since getting this machine. Empty, the machine does not rock or tilt. The surface it sits upon is stable. Do not buy this machine!
January 25, 2015
Rated 4 out of 5 by old lady I like the features
However, at 5'2" I may be shorter than average user but I have to have step stool next to machine to enable me to reach in to retrieve the laundry. Also living alone my loads are small and balancing does not seem to be a problem.
January 24, 2015
Rated 5 out of 5 by abatch Great Washer!
I love this washer! It is quiet and easy to use all the features.
January 24, 2015
Rated 3 out of 5 by Washerwoman448 Constantly out of balance
Do not be fooled by the sizable drum or the direct drive anti-vibration technology -- you can't fill the drum more than a third of the way full without it going out of balance. I do an average of 7 loads per week and generally 5 of them are out of balance, requiring me to constantly monitor the load and redistribute wet clothing. This is the worst washer I've ever had in 30 years in terms of balance. Other than that, it performs well, but unless you enjoy standing in your laundry room and playing with wet clothes all day, avoid.
January 22, 2015
Rated 5 out of 5 by Diggy Great Washer, Great Features, Great Performance
I really love my washer and all of the features that it offers. I have found that you can go beyond the Normal "one-size-fits-all" cycle and use the other cycles to get specific results for special types of wash loads. With the bulky bedding cycle, the washer compensates for the size of the load and actually senses that it needs to add more water to the load. I have soaked towels in a water & bleach solution prior to adding them to the washer. The sensors on the washer literally "feel the weight" of the load and compensate for it. I am always fascinated by the washer's ability to check and recheck the washload to make sure it is centered properly, that enough water is in the washtub, and that it can successfully clean the washload within the cycle you've selected. It is really uncanny - the washing machine is amazing, fun to watch as it does its check and recheck, and at the end of it all, it has a nice, sweet response for you when it is finished. Not the annoying alarm that older washers have like a five-alarm fire horn, but a little melody to let you know that it is finished with your request. I'm still learning about the features, but I will tell you this, you cannot go wrong with LG appliances. They are the best and Consumer Reports Highly Recommends LG Appliances for that very reason. It is the Rolls Royce of washing machines!!!
January 20, 2015
Rated 4 out of 5 by alichten Good machine
It does what you want it to do. I hope it will last the 7 - 10 years.
January 20, 2015
Rated 5 out of 5 by millstap A great washing machine`
Our fairly new washing machine was smelling funny and our towels never smelled very good. So, I decided to go with this matched set. I really liked the idea of the front push button controls. This was our second LG product. We had just bought an LG French Door refrigerator. This new was has a huge capacity and I really like the stainless steel tube. It is very easy to use and you can program your own custom cycles into it if you like. I think my wife would like that but we have not done it yet. We have just used the standard cycles. I just did my first monthly tub cleaning cycle that LG recommends for maintenance. You just push the "Tub Clean" button, drop in a cleaning tablet and you are done. I will continue to do this to be sure the tub always smells fresh. The machine is quieter than our old standard unit with the center agitator. Cloths seem to come out very clean and fresh. I think this washer's cycles take longer, but the clothes come out so dry after the high speed spin cycle, that it usually only takes 20-30 minutes for them to dry in the dryer. This washer seems very well built so I don't expect any issues with it for years to come. I had read some people with vibrating tube problems during spinning. It is self balancing and it works great. You have to be sure that the washer is lever as per the installation instructions for it to work correctly so I would definitely recommend having it installed by a pro and make sure they know how to level it. I would double check it to be sure. I had to move one leg just a bit because I am a perfectionist when it comes to following instructions. You can wash two comforters at once. We did that with no problems.
January 19, 2015
Rated 5 out of 5 by elisnoreflash It Really Makes a Difference
This machine really saves water. You can really use all of the different options to make the process easy. Everything comes out really clean and dry. It cuts down the drying process. It is very quiet and have yet to have an alarm go off for out of balance.
January 18, 2015